Business Details
About
Coffee ShopCafeTea RoomJuice ShopDutch Bros. Coffee
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
646 reviews
5 stars
471
4 stars
57
3 stars
36
2 stars
35
1 star
47
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed; while many praise the friendliness and helpfulness of staff, others report slow service and poor order accuracy.
Drink Quality
The quality of drinks varies significantly; some customers enjoy their beverages while others complain about taste inconsistencies and issues with specific orders.
Speed of Service
There are frequent complaints about long wait times in the drive-thru, with some customers expressing frustration over delays, especially during busy hours.
Customer Engagement
While some staff members are noted for their friendly and engaging service, others have been described as rude or inattentive, leading to a lack of consistent customer engagement.
- TBTyler BoerDec 28, 20251.0Tool 22 minutes to get one drink, employees seemed lost and didn't really care or apologize (or offer a reason as to why) about the wait. The coffee tasted bad, one of the worst dutch bros I've been to
- TJT JDec 15, 20251.0Ever since the new people have been working here it’s been so slow they take too long talking instead of taking orders they take toooooooo long
- JRJayden RochaDec 14, 20255.0Good customer service shout out to the pink haired girl she was so nice and accommodating. Everyone was so cheery will come back for sure
- DJDylan JoelDec 12, 20251.0Waited 25 minutes and then when I get to the window, the guys is pouring some energy drinks and trying to give it to me and I’m telling him that’s not my order. The line took so long and there is literally like six people just sitting there and watching a video or something making this one guy just work all by himself while he’s just crashing and burning made me late at work. We never go back to this location ever again.
- MBMaya BengtssonDec 11, 20255.0super friendly service and made my drink perfectly!! You'd figure every location would do the recipes the same, but some have been lacking flavour. Not this location though, perfectly sweet and peppermint filled hot chocolate and very courteous and to the point service! Not my usual spot but I wouldn't mind coming by again (:
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the operating hours of Dutch Bros Coffee at 6024 West Avenue, Castle Hills?
Dutch Bros Coffee is open Monday through Thursday and Sunday from 5:00 AM to 10:00 PM, and on Friday and Saturday from 5:00 AM to 11:00 PM.
Do you offer a drive-through service at this Dutch Bros Coffee location?
Yes, this Dutch Bros Coffee location has a drive-through.
Can I order Dutch Bros Coffee drinks ahead of time?
Yes, you can order ahead using the Dutch Bros app or online order links for curbside pickup.
What payment methods are accepted at Dutch Bros Coffee?
Dutch Bros Coffee accepts cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal.
Are there any caffeine-free drink options available?
Yes, caffeine-free options include hot cocoa, shakes, smoothies, sparkling sodas, lemonades, and espresso drinks made with decaf espresso.
Do you offer any sugar-free flavor options?
Yes, sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
Are there any nearby grocery stores where I can shop after grabbing coffee?
Yes, H-E-B and HEB supermarkets are nearby, making it convenient to shop for groceries after visiting Dutch Bros Coffee.
Is there public transportation available near Dutch Bros Coffee at 6024 West Avenue?
Yes, Via Bus Stop 78693 is nearby, helping customers use public transit to reach Dutch Bros Coffee conveniently.
Can I visit other dining options near Dutch Bros Coffee?
Yes, nearby dining options include Pollo Tropical, Las Palapas, Burger King, El Palmar Cocina Restaurante, and Los Arcos Mexican Grill, all great for a meal before or after your coffee.
Does Dutch Bros Coffee offer any rewards or specials?
Yes, by downloading the Dutch Bros app, you can earn points with purchases, receive a free drink on your birthday, and participate in monthly sticker giveaways.