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Subway

3.7
(227 reviews)

Business Details

(903) 693-8438
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Carthage Subway® Restaurant at 1018 W Panola Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1018 W Panola Street, Carthage, TX
75633, United States

Hours

Reviews

3.7
227 reviews
5 stars
104
4 stars
41
3 stars
23
2 stars
17
1 star
42

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, untrained staff, and a lack of attention to orders, leading to frustration.

Food Freshness

There were numerous complaints about stale or improperly prepared food, including issues with bread and toppings.

Cleanliness

The cleanliness of the restaurant, particularly the restrooms, was a significant concern among customers.

Staff Attitude

Several reviews highlighted rude or indifferent staff behavior, impacting the overall customer experience.

Mixed Experiences

While some customers praised the food and service, many others had negative experiences, indicating inconsistency in performance.
  • BA
    Brandon THE ROCK COLECTOR Anderson
    Feb 18, 2026
    5.0
    Ladies did a good job. Food was great. Forgot to add mayo to my kids sandwich but made it right.
  • SP
    Samantha Pike
    Feb 16, 2026
    1.0
    I was the only one in the store. It still took almost 20 minutes to get a sandwich. The 2 girls working on it were slower than Sid the sloth. I had to even tell 1 of them what meat goes on a Club. I haven't ever been to worse subway than this one. I don't know if it was inadequate training or something else. But the customer shouldn't have to tell someone how to make a sandwich. Then halfway through paying the other male worker "forgot" what he was doing he was to busy talking. Horrible service.
  • JW
    julia wimberley
    Jan 4, 2026
    1.0
    They never follow the app instructions... probably just means I need to go in and stand over them while they make the sandwich.... but I guess we'll just go to another subway from now on.
  • SF
    Stefanie Fuentes
    Dec 28, 2025
    2.0
    My daughter and I went in today and the worker Tailor was sitting out in the lobby with one of her friends talking on her phone. She gave us a dirty look as we walked in. After about 3 minutes of her messing with her phone she finally came over. Didn’t greet us until after I told her what we wanted. Mind you she didn’t even end her phone call. She had the call on speaker and every few seconds the person on the line kept calling Tailor. Tailor didn’t put the correct amount of meat on one of the sandwiches. They were both footlongs and one only got half the meat. She was very rude and had an attitude. Like she was mad at us for coming in and her actually having to get up and do the job she gets paid to do. Overall the experience was unpleasant and in the future if she is working when I go in I’ll just leave and go somewhere else!
  • CI
    connie ijoma
    Dec 17, 2025
    1.0
    Your worker never acknowledged me walking in the place. One single trying in the lobby and one be behaving nd the counter sweeping never look up. So l stand for 15 minutes and went outside and set in my car. The lady still in the lobby and the girl ro still sweeping a customer came in she never washed her hands I am video them and sending it to the health department also yes u need better worker

Frequently Asked Questions About Subway

What is the address of the Subway located in Carthage, TX?

Subway in Carthage is located at 1018 W Panola Street, Panola, TX 75633.

What are the operating hours for Subway at 1018 W Panola Street?

Subway is open daily from 9:00 AM to 10:30 PM.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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