Subway

3.7
225 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Carthage Subway® Restaurant at 1018 W Panola Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1018 W Panola Street, Carthage, TX
75633, United States

Hours

Reviews

3.7
225 reviews
5 stars
104
4 stars
41
3 stars
23
2 stars
17
1 star
40

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, unprofessional behavior from staff, and a lack of training among new employees.

Food Freshness

Many reviews mentioned issues with the freshness of ingredients, particularly vegetables, and complaints about incorrect or poorly made sandwiches.

Cleanliness

Several customers noted unsanitary conditions, particularly in the restrooms, and a general lack of cleanliness in the food preparation area.

Customer Experience

While some customers had positive experiences with friendly staff and good food, many others expressed dissatisfaction with rude service and a lack of attention to customer needs.
  • JW
    julia wimberley
    Jan 4, 2026
    1.0
    They never follow the app instructions... probably just means I need to go in and stand over them while they make the sandwich.... but I guess we'll just go to another subway from now on.
  • SF
    Stefanie Fuentes
    Dec 28, 2025
    2.0
    My daughter and I went in today and the worker Tailor was sitting out in the lobby with one of her friends talking on her phone. She gave us a dirty look as we walked in. After about 3 minutes of her messing with her phone she finally came over. Didn’t greet us until after I told her what we wanted. Mind you she didn’t even end her phone call. She had the call on speaker and every few seconds the person on the line kept calling Tailor. Tailor didn’t put the correct amount of meat on one of the sandwiches. They were both footlongs and one only got half the meat. She was very rude and had an attitude. Like she was mad at us for coming in and her actually having to get up and do the job she gets paid to do. Overall the experience was unpleasant and in the future if she is working when I go in I’ll just leave and go somewhere else!
  • SL
    Sarah Lunsford
    Dec 21, 2025
    5.0
    Phenomenal manager. Very kind and went out of her way for me. The employees are also wonderful everytime I enter the store. They won my business tonight. ❤️
  • CI
    connie ijoma
    Dec 17, 2025
    1.0
    Your worker never acknowledged me walking in the place. One single trying in the lobby and one be behaving nd the counter sweeping never look up. So l stand for 15 minutes and went outside and set in my car. The lady still in the lobby and the girl ro still sweeping a customer came in she never washed her hands I am video them and sending it to the health department also yes u need better worker
  • BW
    Belinda Wilson
    Dec 13, 2025
    2.0
    Stopped by for a quick simple sandwich. Not busy, 3 workers up front. And I was told they couldn't make mine til after they did 7 online orders first....so bye.

Frequently Asked Questions About Subway

What is the address of the Subway located in Carthage, TX?

Subway in Carthage is located at 1018 W Panola Street, Panola, TX 75633.

What are the operating hours for Subway at 1018 W Panola Street?

Subway is open daily from 9:00 AM to 10:30 PM.