Brand Certified
McDonald's
3.1(1022 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1415 W Panola St, Carthage, TX
75633, United States
Certified by McDonald's • Mar 01, 2026
(903) 693-9531
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.1
1,022 reviews
5 stars
302
4 stars
163
3 stars
198
2 stars
98
1 star
261
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Numerous reviews highlighted rude and unprofessional behavior from staff, including disrespectful interactions with customers.
Order Accuracy
Many customers reported frequent issues with incorrect orders, missing items, and poor quality of food.
Management Issues
Feedback indicated poor management practices, including lack of training and oversight, contributing to a negative customer experience.
Service Speed
While some customers noted quick service, many others experienced long wait times and disorganization in order fulfillment.
Food Quality
The quality of food was inconsistent, with reports of cold, old, or improperly cooked items.
- CTCYAN MADISON ELIZABETH TOWNSEND1 day ago3.0Why don’t anyone answer the phone at McDonald… I had a mess up order when I got home and tried calling them to see what they can do but they never answered
- JAJeremy Anderson2 days ago1.0This resturant couldn't get your order right if you was standing next to them telling them how to do it.
- DODyllon Ortiz2 days ago5.0I love the employees they are very generous Angel, Kayla, and Dee
- RRRhileyFeb 26, 20261.0Couldn’t pay me NOTHING to eat here anymore. The new workers here are disgustingly hateful and disrespectful.
- CHCrystal HawkinsFeb 9, 20261.0Nothing against this McDonald's as a whole they do have SOME GREAT AND PLEASANT EMPLOYEES but this company should come in an evaluate for fact two of the managers on their customer service especially the one named yovi or yogi the bear whatever her name is because you can't talk to everyone rudely and most of the time not without consequences. You as THE MANAGER should be able to display outstanding customer service and respect to the employees as well.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website