When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Dallas Trinity Mills. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Numerous customers reported issues with incorrect orders, missing items, and poor handling of order modifications.
Customer Service
Feedback highlighted a mix of friendly and rude staff interactions, with some customers praising individual employees while others reported unprofessional behavior.
Food Quality
Many reviews mentioned inconsistent food quality, with complaints about wings being overcooked, undercooked, or lacking flavor.
Timeliness
Customers experienced long wait times for orders, both for pickup and delivery, with some orders being delayed significantly.
Cleanliness
While some customers noted improvements in cleanliness, others reported unsanitary conditions and poor management of the dining area.
DD
David
2 days ago
5.0
They unfortunately gave us the wrong order but immediately fixed it and gave amazing customer service the entire time. I didn’t get her name but I believe she was a manager and she had piercings. She was very helpful. The food was delicious as always.
AR
Angelica Ramirez
2 days ago
1.0
The music hear was extremely loud, I couldn't hear the cashier as I was taking my order. My order came out wrong and when I asked to speak with the manager, Derrick he was rude and obnoxious. I waited an additional 30 minutes to get my correct order. I will never purchase from this wingstop again if this is how a paying customer is treated. He prioritized me last.
RP
Rose Perez
3 days ago
1.0
The manager Derrick Todd had an abusive, horrible attitude towards customers and his staff I hope corporate management looks into firing him because of his attitude not a place to eat and enjoy the games. Usually love going to that store but I will never go there again until they change management
IP
Isaac Perez
3 days ago
1.0
Worst place to eat employees are horrible and rude food is disgusting ! Derrick Todd is super rude to customers no manners at all ! Please choose a different location do not waist ur time or money at this place
YS
Yanxiao Sun
Dec 15, 2025
3.0
I actually thought it’s gon be fried chicken before I realized they’re roasted. The favour…is southern? I wouldn’t comment on the flavor cuz I’m not familiar with how they are supposed to taste like. But the texture of the sandwich chicken was a little weird, didn’t expect chicken to be this “bouncy” in my mouth. Feels artificial.
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings does Wingstop Dallas Trinity Mills offer?
Wingstop Dallas Trinity Mills offers classic and boneless wings with over 11 iconic flavors including Lemon Pepper and Original Hot.
What are the hours of operation for Wingstop Dallas Trinity Mills?
Wingstop Dallas Trinity Mills is open daily from 10:30 AM to 1:00 AM.
Does Wingstop Dallas Trinity Mills offer delivery and pickup services?
Is there a drive-through option available at Wingstop Dallas Trinity Mills?
No, Wingstop Dallas Trinity Mills does not have a drive-through service.
What payment methods are accepted at Wingstop Dallas Trinity Mills?
They accept American Express, Discover, MasterCard, Visa, debit cards, and mobile NFC payments. Cash is not required.
Does Wingstop Dallas Trinity Mills have seating and is it wheelchair accessible?
Yes, they have seating available with wheelchair accessible entrances, parking, seating, and restrooms.
Where is Wingstop Dallas Trinity Mills located?
Wingstop is located at 2810 Trinity Mills Rd, Ste 237, Carrollton, TX 75006, USA.
Are there any nearby places where I can grab a drink after eating at Wingstop?
You can visit nearby places like Quinlan's Sports Grill & Bar or Flamingo Beer and Wine for drinks after your meal at Wingstop.
What nearby options are available if I want to enjoy activities before or after dining at Wingstop?
Nearby activities include attending classes or events at the Dance Institute of Dallas or visiting local shops like Ambria Collection and Sunny Massage for relaxation and shopping.
How can nearby transportation or services help me access Wingstop?
Nearby services such as The UPS Store 0395 and UPS Access Point location can assist with shipping needs, and the proximity to various roads makes Wingstop accessible for delivery and pickup orders.