Wingstop

3.4
707 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Dallas Trinity Mills. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Wingstop
2810 Trinity Mills Rd, Carrollton, TX
75006, United States

Hours

Reviews

3.4
707 reviews
5 stars
302
4 stars
104
3 stars
49
2 stars
44
1 star
208

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and poor handling of order modifications.

Customer Service

Feedback highlighted a mix of friendly and rude staff interactions, with some customers praising individual employees while others reported unprofessional behavior.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about wings being overcooked, undercooked, or lacking flavor.

Timeliness

Customers experienced long wait times for orders, both for pickup and delivery, with some orders being delayed significantly.

Cleanliness

While some customers noted improvements in cleanliness, others reported unsanitary conditions and poor management of the dining area.
  • DD
    David
    2 days ago
    5.0
    They unfortunately gave us the wrong order but immediately fixed it and gave amazing customer service the entire time. I didn’t get her name but I believe she was a manager and she had piercings. She was very helpful. The food was delicious as always.
  • AR
    Angelica Ramirez
    2 days ago
    1.0
    The music hear was extremely loud, I couldn't hear the cashier as I was taking my order. My order came out wrong and when I asked to speak with the manager, Derrick he was rude and obnoxious. I waited an additional 30 minutes to get my correct order. I will never purchase from this wingstop again if this is how a paying customer is treated. He prioritized me last.
  • RP
    Rose Perez
    3 days ago
    1.0
    The manager Derrick Todd had an abusive, horrible attitude towards customers and his staff I hope corporate management looks into firing him because of his attitude not a place to eat and enjoy the games. Usually love going to that store but I will never go there again until they change management
  • IP
    Isaac Perez
    3 days ago
    1.0
    Worst place to eat employees are horrible and rude food is disgusting ! Derrick Todd is super rude to customers no manners at all ! Please choose a different location do not waist ur time or money at this place
  • YS
    Yanxiao Sun
    Dec 15, 2025
    3.0
    I actually thought it’s gon be fried chicken before I realized they’re roasted. The favour…is southern? I wouldn’t comment on the flavor cuz I’m not familiar with how they are supposed to taste like. But the texture of the sandwich chicken was a little weird, didn’t expect chicken to be this “bouncy” in my mouth. Feels artificial.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.