Whataburger

3.7
1862 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
3424 E HEBRON PKWY, CARROLLTON, TX
75010, United States

Hours

Reviews

3.7
1,843 reviews
5 stars
866
4 stars
371
3 stars
158
2 stars
108
1 star
340

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, long wait times, and incorrect orders, particularly during drive-thru and in-store experiences.

Food Quality

While some customers praised the freshness and taste of the burgers and fries, others complained about cold, poorly assembled, or stale food.

Customer Experience

Several reviews highlighted positive interactions with specific staff members, but many others noted a lack of acknowledgment or poor attitudes from employees.

Consistency

There were mixed reviews regarding consistency, with some customers expressing disappointment in repeated poor experiences at this location compared to other Whataburger locations.

Cleanliness and Atmosphere

Feedback on cleanliness was varied, with some noting clean bathrooms and a welcoming atmosphere, while others mentioned issues with food safety and overall cleanliness.
  • RR
    Ragnar
    6 days ago
    2.0
    So i go in here and i order 1 burger and one REGULAR chicken sandwich amd i get to my palce and look and its a spicy chicken sandwich and that costs extra than the regular i specifically aia di wamted the cheaper of tha chicken sandwiches the regular aka non spicy. Ao im nto comin avck now that you staff at 1130 at night that aint doin much cant listne clearly and is upcharging and pretty much is stealin for whataburger. I was very clesr and still they cant get it right. Its like that had somin their ears. I dont appreciate my meal not being what i ordered as well as being overcharged for something i didnt order. If they vant take an order cause they cant kiatne corthwy have absolutely no business doin the job at any level. Its the simplest of cognitive abilities.
  • MM
    Michael Molnari
    6 days ago
    5.0
    Jaydon made the perfect burger. It was delivered hot. The vegies were spread out eveningly over the bun. I typically have to do that myself at other Whataburgers; so that, I have a bite of my burger with veggies in every bite and not just in the middle. Great job!!!
  • JG
    Jameson Gonzales
    Nov 9, 2025
    1.0
    Worst whatabuger I’ve been to in a long time and I eat whataburger once a week. I said my order like 4 times they still got it wrong and then when I got a new burger cause the first one was wrong the new one was right but smashed and flooded with an abnormal amount of ketchup
  • KC
    Kim Carpenter
    Nov 4, 2025
    2.0
    I went through the drive-through and place the order and luckily checked it before I left. The parking lot was completely wrong and then when I went inside, stood at the counter for like five minutes before anyone acknowledged me, and even the manager looked at me and still didn’t even greet me or say anything to me Then I placed my order again and it still was incorrect horrible service 11/4 @ 9:29AM
  • KT
    Kiran Tharani
    Nov 1, 2025
    5.0
    I tried What a Burger and it was a hit! The buns were fresh, the ingredients were prepared with care, and the food had a nice flavor. You can add jalapenos to any burger for a spicy kick. The fries were fresh and well-seasoned. Although the sauces are extra, they're worth the splurge – the sauce bowls are generous compared to other restaurants.

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in Carrollton, TX?

Whataburger is open 24 hours a day, 7 days a week in Carrollton, TX. Holiday hours might differ.

Does Whataburger offer curbside pickup and delivery services?

Yes, Whataburger provides both curbside pickup and delivery services for customer convenience.