Whataburger

3.7
1891 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
3424 E HEBRON PKWY, CARROLLTON, TX
75010, United States

Hours

Reviews

3.7
1,872 reviews
5 stars
882
4 stars
374
3 stars
158
2 stars
108
1 star
350

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported issues with food quality, including undercooked burgers, cold fries, and missing ingredients.

Service Speed

Many reviews highlighted slow service, with long wait times for orders and frequent mistakes.

Customer Service

Mixed feedback on customer service; some praised friendly staff while others reported rude interactions and lack of acknowledgment.

Cleanliness

Some customers noted cleanliness in the dining area and bathrooms, while others experienced unsanitary conditions.
  • LL
    lardog
    Jan 3, 2026
    5.0
    The Jalapeno biscuits were fresh and hot with sausage and is always a good, fast, tasty choice. The coffee was fresh and hot. Service was excellent as usual for this location.
  • LW
    lardog W
    Dec 24, 2025
    5.0
    The Jalapeno biscuits with sausage, coffee were fresh and hot . Service was excellent as usual for this location.
  • SR
    Selena Rodriguez
    Dec 18, 2025
    1.0
    This place is genuinely the worst whataburger I've ever been to. They forgot parts of my order the first time, we drive all the way back to get it replaced and they give us our fries and they're old, cold, and one of them is not even halfway full. Genuinely don't come to this one. We also got sick after eating here which is not a surpise.
  • CA
    Carlos Arriola
    Dec 11, 2025
    1.0
    Missing key ingredients in my cob salad with chicken (no chicken was found). A huge piece of iceberg lettuce was in my partners burger (and i mean huge) ordered a large combo got a medium size fries and that wasnt even full. Honestly, after such a horrible day today this just made it worse. Now I have to go elsewhere to get some protein. Wasting peoples time.
  • HH
    Hannah Hicks
    Dec 5, 2025
    1.0
    I stopped by this Whataburger earlier tonight, and unfortunately the experience was really concerning. The burger I received was almost entirely pink and not cooked through at all. I realized it only after taking a few bites, and I started feeling sick shortly afterward. I’ve attached a photo because this should never be served to customers. I’m not someone who normally leaves negative reviews, but undercooked beef is a serious food safety issue. I hope management reviews their kitchen procedures and ensures proper cooking standards moving forward. This definitely needs to be addressed

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in Carrollton, TX?

Whataburger is open 24 hours a day, 7 days a week in Carrollton, TX. Holiday hours might differ.

Does Whataburger offer curbside pickup and delivery services?

Yes, Whataburger provides both curbside pickup and delivery services for customer convenience.