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Wendy's

4.0
(656 reviews)

Business Details

(214) 731-6261

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Carrollton, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Carrollton, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1908 E Hebron Pkwy, Carrollton, TX
75007, United States

Hours

Reviews

4.0
656 reviews
5 stars
326
4 stars
157
3 stars
82
2 stars
36
1 star
55

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with many experiencing stale or cold items, while others praised fresh and hot meals.

Service Issues

Several reviews highlighted poor customer service, including rude staff and incorrect orders, particularly during late shifts.

Management Concerns

Feedback indicated issues with management, including a toxic work environment and unprofessional behavior from some managers.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and excellent service.
  • AJ
    Alex J
    Jan 25, 2026
    5.0
    one of best location to visit if you like Wendy's always have my order correct and food taste fresh and on the point, which used to be common but hard to get from fast food franchise now days. will be back here again
  • MS
    Mr. Salty
    Nov 26, 2025
    1.0
    This has never been the best Wendy’s, but lately it has slipped even further and seriously needs improvement. I order from here regularly, and almost every delivery arrives stale and lukewarm. It’s not a delivery issue—I’ve even paid extra for direct delivery, and the food still comes stale. I tolerated it only because the Ghost Pepper Ranch sauce made the meals bearable. But when I opened DoorDash recently, I found it had been removed and replaced with two new sauces: Scorchin’ Hot and Wendy’s Signature Dipping Sauce. Both are extremely mediocre. The Scorchin’ sauce isn’t spicy and tastes bland, and the signature sauce tastes like a tweaked tartar sauce, which is odd considering they don’t sell fish. So now they deliver stale food and removed the only thing that kept me coming back. I won’t be returning to Wendy’s, and I definitely won’t be ordering delivery from this location again.
  • RK
    Ricky Ker
    Oct 31, 2025
    3.0
    Something’s changed about this location because it’s not as good as it used to be. They are using shredded lettuce in their JBC and it’s a totally different taste!
  • MJ
    Maria Gloria Jimenez
    Oct 11, 2025
    1.0
    Bad food
  • CR
    christian reyes
    Oct 9, 2025
    1.0
    The manager, José, is rude and arrogant. I politely asked what kind of sauces they had, and he refused to tell me. He just said, “You should look for them on the screen.” Terrible service, and it’s not the first time this has happened. You can always see the fear on the employees’ faces when he’s around.

Frequently Asked Questions About Wendy's

Is Hebron Pkwy Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the regular operating hours for the Wendy's at 1908 E Hebron Pkwy?

This Wendy's location is open daily from 6:30 AM to 1:00 AM, including its drive-thru service.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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