Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.0
654 reviews
5 stars
323
4 stars
157
3 stars
82
2 stars
37
1 star
55
What are people saying?
AI-generated from recent customer reviews
Service Issues
Multiple reviews highlighted poor service, including rude management and inattentive staff.
Food Quality
Customers frequently reported issues with food quality, including cold items, incorrect orders, and unsatisfactory taste.
Positive Staff Interactions
Some customers praised specific staff members for their friendliness and helpfulness, contrasting with negative experiences.
Cleanliness
Several reviews noted that the restaurant was clean, contributing positively to the overall experience.
Inconsistent Experience
Customers expressed mixed feelings about their experiences, with some visits being excellent while others were disappointing.
- RKRicky KerOct 31, 20253.0Something’s changed about this location because it’s not as good as it used to be. They are using shredded lettuce in their JBC and it’s a totally different taste!
- MJMaria Gloria JimenezOct 11, 20251.0Bad food
- CRchristian reyesOct 9, 20251.0The manager, José, is rude and arrogant. I politely asked what kind of sauces they had, and he refused to tell me. He just said, “You should look for them on the screen.” Terrible service, and it’s not the first time this has happened. You can always see the fear on the employees’ faces when he’s around.
- TST. P. S.Oct 3, 20255.0We love this Wendy’s. Fast friendly service AC unbeatable prices.
- ZMZil MercurySep 4, 20251.0Use to come here a lot years ago, under different management. Now it’s gone down hill. Foods always messed up Fries always burnt And don’t get me started on the afternoon shift lead Very poor attitude towards customers and the way he talks to customers…. I feel sorry for all the other employees. Just seeing how he interacts with people, the almost fear on the other employees faces. He’s creating a very poor and toxic work environment and that leaks onto the normal customers that go in every day that have to deal with THAT Sad this place used to be great
Frequently Asked Questions About Wendy's
Is Hebron Pkwy Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Carrollton, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Carrollton, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (214) 731-6261.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Hebron Pkwy Wendy’s serve breakfast?
Yes, this Wendy’s location in Carrollton, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the regular operating hours for the Wendy's at 1908 E Hebron Pkwy?
This Wendy's location is open daily from 6:30 AM to 1:00 AM, including its drive-thru service.
Does the Wendy's on Hebron Parkway offer breakfast options?
Yes, this location serves breakfast, including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Is there a drive-thru available at this Wendy's location?
Yes, this Wendy's features a drive-thru open daily from 6:30 AM to 1:00 AM for convenient ordering and pickup.
Can I order Wendy's for delivery near Carrollton, TX?
Delivery may be available; check the Wendy's app or visit order.wendys.com and enter your address to confirm delivery options.
What payment methods does Wendy's at Hebron Parkway accept?
They accept American Express, Cash, Discover, MasterCard, and Visa for your convenience.
How can I contact Wendy's at 1908 E Hebron Pkwy for feedback or questions?
You can call them directly at (214) 731-6261, reach Customer Care via 888-624-8140, use their Contact page, live chat, or complete the Customer Satisfaction Survey online.
Are there any nearby places I can visit before or after dining at Wendy's on Hebron Pkwy?
Nearby you can visit In Bloom Flowers for gifts, Bank of America for banking needs, or Starbucks if you want coffee before or after your meal.
I am visiting Wendy's; what grocery stores are nearby if I want to shop as well?
Tom Thumb is a nearby supermarket where you can shop for groceries conveniently close to Wendy's on Hebron Parkway.
Are there other fast food options near this Wendy's location?
Yes, fast food alternatives nearby include Arby's and KFC for additional variety in sandwiches and chicken.
If I'm new to the area, are there any educational or service locations near Wendy's that might be useful?
Nearby educational and service locations include Cosmo Driving School LLC and IRS Income Tax Attorneys in Carrollton for driving lessons and tax assistance.