Wendy's

3.8
952 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Carrollton, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Carrollton, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1005 W Trinity Mills, Carrollton, TX
75006, United States

Hours

Reviews

3.8
952 reviews
5 stars
389
4 stars
260
3 stars
142
2 stars
61
1 star
100

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising friendly staff while others reported rudeness and poor handling of issues.

Food Quality

Food quality is inconsistent; some customers enjoyed fresh and hot meals, while others received cold or improperly prepared items.

Speed of Service

Generally fast service reported, especially in drive-thru, but some customers experienced long waits and order inaccuracies.

Cleanliness

The restaurant is often noted for cleanliness, though some reviews mentioned issues with tables and soda machines.

Pricing Issues

Concerns about pricing and perceived overcharging were frequently mentioned, with some customers feeling that value for money has declined.
  • JW
    Jerret watson
    Dec 10, 2025
    1.0
    Been eating at Wendy’s all my life I’m 39. They just barely started charging $.52 for barbecue sauce. I’m never eating it at Wendy’s again in my life that’s crazy for one thing of barbecue sauce 50 Cent and they were rude about it. Good job Wendy’s nice knowing you
  • SH
    Sungmin Hong
    Dec 7, 2025
    5.0
    I had the triple burger and was fresh and hot the chili was not to salty and delicious. The fries were hot & crispy customer service was phenomenal. Overall great food and experience.
  • DS
    Daniel S
    Oct 29, 2025
    1.0
    Manager was extremely rude and lied to me that a QR scan didn’t work when it clearly accepted my T-Mobile promo as it was no longer showing in either the T-Mobile or Wendy’s app after I showed her and had her scan the QR code She claimed the promo was only for mobile orders when it clearly stated click here to “use in restaurant” that’s what I used to generate the QR code she scanned in the store, then proceeded to lie to me that it didn’t work Realizing she lost the argument after being called out she snatched a sandwich from under a heat lamp, hastily stuffed it in a bag and shoved it to me on the counter and walked away I was going to add fries and a drink (the whole idea behind such a promotional partnership) however I won’t be frequenting this one again even though it’s convenient from where I work I told her how rude she was being and that there would be a complaint, didn’t seem to do anything but make her show even less desire to rectify the situation The only correct thing about this situation was the bag she gave me perfectly matches her attitude Nothing happy about it
  • KF
    Kevin Fields
    Sep 4, 2025
    5.0
    Always fresh and hot and right on time.
  • CO
    Christopher Olvera
    Sep 1, 2025
    1.0
    They overcharged me she didn't do much about it or even explain why the price is different from the kiosk should rude and she tried to charge me more . I need to pay $20 for two little burgers and two fries

Frequently Asked Questions About Wendy's

Is 1005 W Trinity Mills Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's located at 1005 W Trinity Mills, Carrollton, TX?

The drive-through is open from 6:30 AM to 12:00 AM Monday through Thursday and Saturday, from 6:00 AM to 12:00 AM on Friday, and from 8:00 AM to 12:00 AM on Sunday.