At Wendy’s in Carrollton, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Carrollton, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Mixed reviews on customer service, with some praising friendly staff while others reported rudeness and poor handling of issues.
Food Quality
Food quality is inconsistent; some customers enjoyed fresh and hot meals, while others received cold or improperly prepared items.
Speed of Service
Generally fast service reported, especially in drive-thru, but some customers experienced long waits and order inaccuracies.
Cleanliness
The restaurant is often noted for cleanliness, though some reviews mentioned issues with tables and soda machines.
Pricing Issues
Concerns about pricing and perceived overcharging were frequently mentioned, with some customers feeling that value for money has declined.
JW
Jerret watson
Dec 10, 2025
1.0
Been eating at Wendy’s all my life I’m 39. They just barely started charging $.52 for barbecue sauce. I’m never eating it at Wendy’s again in my life that’s crazy for one thing of barbecue sauce 50 Cent and they were rude about it. Good job Wendy’s nice knowing you
SH
Sungmin Hong
Dec 7, 2025
5.0
I had the triple burger and was fresh and hot the chili was not to salty and delicious. The fries were hot & crispy customer service was phenomenal. Overall great food and experience.
DS
Daniel S
Oct 29, 2025
1.0
Manager was extremely rude and lied to me that a QR scan didn’t work when it clearly accepted my T-Mobile promo as it was no longer showing in either the T-Mobile or Wendy’s app after I showed her and had her scan the QR code
She claimed the promo was only for mobile orders when it clearly stated click here to “use in restaurant” that’s what I used to generate the QR code she scanned in the store, then proceeded to lie to me that it didn’t work
Realizing she lost the argument after being called out she snatched a sandwich from under a heat lamp, hastily stuffed it in a bag and shoved it to me on the counter and walked away
I was going to add fries and a drink (the whole idea behind such a promotional partnership) however I won’t be frequenting this one again even though it’s convenient from where I work
I told her how rude she was being and that there would be a complaint, didn’t seem to do anything but make her show even less desire to rectify the situation
The only correct thing about this situation was the bag she gave me perfectly matches her attitude
Nothing happy about it
KF
Kevin Fields
Sep 4, 2025
5.0
Always fresh and hot and right on time.
CO
Christopher Olvera
Sep 1, 2025
1.0
They overcharged me she didn't do much about it or even explain why the price is different from the kiosk should rude and she tried to charge me more . I need to pay $20 for two little burgers and two fries
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's located at 1005 W Trinity Mills, Carrollton, TX?
The drive-through is open from 6:30 AM to 12:00 AM Monday through Thursday and Saturday, from 6:00 AM to 12:00 AM on Friday, and from 8:00 AM to 12:00 AM on Sunday.
Does this Wendy’s location offer breakfast?
Yes, the Wendy’s at 1005 W Trinity Mills serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment methods are accepted at this Wendy’s?
This Wendy’s accepts American Express, Cash, Discover, Mastercard, and Visa.
Does this Wendy’s offer delivery and takeout services?
Yes, it offers delivery, takeout, dine-in, and drive-through services. Curbside pickup is not available at this location.
Where can I view the menu and place an order online for this Wendy’s?
You can view the menu at https://menu.wendys.com and place orders online at https://order.wendys.com.
How can I contact Wendy’s at 1005 W Trinity Mills with questions or feedback?
You can call them at (972) 395-5360 or reach out through their Customer Care online via live chat or message on https://www.wendys.com/contact-us. Also, you may fill out a customer satisfaction survey at https://www.wendyswantstoknow.com.
What nearby dining options are available around Wendy’s in Carrollton, TX?
Nearby dining options include Mun Gai Thai Street Food for Thai cuisine, JINYA Ramen Bar for Asian dishes, DanSungSa Korean Restaurant, Eat St Kabab Factory serving Indian cuisine, and Chick-fil-A for chicken fast food.
Are there any places near Wendy’s for quick automotive services?
Yes, HydroClean Express Car Wash offers car wash and auto detailing services, and Meineke Car Care Center provides automotive maintenance nearby.
What shopping centers or retail stores can I visit close to this Wendy’s?
You can visit Carrollton Town Center shopping center nearby, Singhari women's clothing store, and Walmart for retail needs including pharmacy and medical services.
How can the nearby Chevron Stations be helpful when visiting Wendy’s at 1005 W Trinity Mills?
The nearby Chevron Stations offer gas and convenience store options for travelers driving to or from Wendy’s, making it convenient to refuel and grab essentials before or after your meal.