Wendy's

3.8
950 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Carrollton, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Carrollton, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1005 W Trinity Mills, Carrollton, TX
75006, United States

Hours

Reviews

3.8
950 reviews
5 stars
387
4 stars
261
3 stars
142
2 stars
61
1 star
99

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported rude or unhelpful staff, particularly managers, leading to negative experiences.

Food Quality

Inconsistent food quality was noted, with complaints about cold items, incorrect orders, and poor preparation.

Speed of Service

While some reviews praised fast service, others highlighted long wait times and issues with order accuracy.

Cleanliness

The cleanliness of the location received mixed feedback, with some noting clean facilities while others reported dirty tables and restrooms.

Promotions and Pricing

Customers expressed frustration with promotional offers and pricing discrepancies, leading to dissatisfaction.
  • DS
    Daniel S
    Oct 29, 2025
    1.0
    Manager was extremely rude and lied to me that a QR scan didn’t work when it clearly accepted my T-Mobile promo as it was no longer showing in either the T-Mobile or Wendy’s app after I showed her and had her scan the QR code She claimed the promo was only for mobile orders when it clearly stated click here to “use in restaurant” that’s what I used to generate the QR code she scanned in the store, then proceeded to lie to me that it didn’t work Realizing she lost the argument after being called out she snatched a sandwich from under a heat lamp, hastily stuffed it in a bag and shoved it to me on the counter and walked away I was going to add fries and a drink (the whole idea behind such a promotional partnership) however I won’t be frequenting this one again even though it’s convenient from where I work I told her how rude she was being and that there would be a complaint, didn’t seem to do anything but make her show even less desire to rectify the situation The only correct thing about this situation was the bag she gave me perfectly matches her attitude Nothing happy about it
  • KF
    Kevin Fields
    Sep 4, 2025
    5.0
    Always fresh and hot and right on time.
  • CO
    Christopher Olvera
    Sep 1, 2025
    1.0
    They overcharged me she didn't do much about it or even explain why the price is different from the kiosk should rude and she tried to charge me more . I need to pay $20 for two little burgers and two fries
  • SH
    Scott H
    Aug 30, 2025
    5.0
    Got a app order through the drive-thru and whoever was working the drive-thru that day was fantastic. Wish I would have caught his name but he was very friendly and super kind. The food was well portioned and a great price once you stack the benefits of the app gives.
  • YB
    Yeneli Baltazar
    Aug 16, 2025
    5.0
    Always fast.

Frequently Asked Questions About Wendy's

Is 1005 W Trinity Mills Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.