At Wendy’s in Carrollton, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Carrollton, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Multiple customers reported rude or unhelpful staff, particularly managers, leading to negative experiences.
Food Quality
Inconsistent food quality was noted, with complaints about cold items, incorrect orders, and poor preparation.
Speed of Service
While some reviews praised fast service, others highlighted long wait times and issues with order accuracy.
Cleanliness
The cleanliness of the location received mixed feedback, with some noting clean facilities while others reported dirty tables and restrooms.
Promotions and Pricing
Customers expressed frustration with promotional offers and pricing discrepancies, leading to dissatisfaction.
DS
Daniel S
Oct 29, 2025
1.0
Manager was extremely rude and lied to me that a QR scan didn’t work when it clearly accepted my T-Mobile promo as it was no longer showing in either the T-Mobile or Wendy’s app after I showed her and had her scan the QR code
She claimed the promo was only for mobile orders when it clearly stated click here to “use in restaurant” that’s what I used to generate the QR code she scanned in the store, then proceeded to lie to me that it didn’t work
Realizing she lost the argument after being called out she snatched a sandwich from under a heat lamp, hastily stuffed it in a bag and shoved it to me on the counter and walked away
I was going to add fries and a drink (the whole idea behind such a promotional partnership) however I won’t be frequenting this one again even though it’s convenient from where I work
I told her how rude she was being and that there would be a complaint, didn’t seem to do anything but make her show even less desire to rectify the situation
The only correct thing about this situation was the bag she gave me perfectly matches her attitude
Nothing happy about it
KF
Kevin Fields
Sep 4, 2025
5.0
Always fresh and hot and right on time.
CO
Christopher Olvera
Sep 1, 2025
1.0
They overcharged me she didn't do much about it or even explain why the price is different from the kiosk should rude and she tried to charge me more . I need to pay $20 for two little burgers and two fries
SH
Scott H
Aug 30, 2025
5.0
Got a app order through the drive-thru and whoever was working the drive-thru that day was fantastic. Wish I would have caught his name but he was very friendly and super kind. The food was well portioned and a great price once you stack the benefits of the app gives.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Carrollton, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Carrollton, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (972) 395-5360.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 1005 W Trinity Mills Wendy’s serve breakfast?
Yes, this Wendy’s location in Carrollton, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's located at 1005 W Trinity Mills, Carrollton, TX?
The drive-through is open from 6:30 AM to 12:00 AM Monday through Thursday and Saturday, from 6:00 AM to 12:00 AM on Friday, and from 8:00 AM to 12:00 AM on Sunday.
Does this Wendy’s location offer breakfast?
Yes, the Wendy’s at 1005 W Trinity Mills serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment methods are accepted at this Wendy’s?
This Wendy’s accepts American Express, Cash, Discover, Mastercard, and Visa.
Does this Wendy’s offer delivery and takeout services?
Yes, it offers delivery, takeout, dine-in, and drive-through services. Curbside pickup is not available at this location.
Where can I view the menu and place an order online for this Wendy’s?
You can view the menu at https://menu.wendys.com and place orders online at https://order.wendys.com.
How can I contact Wendy’s at 1005 W Trinity Mills with questions or feedback?
You can call them at (972) 395-5360 or reach out through their Customer Care online via live chat or message on https://www.wendys.com/contact-us. Also, you may fill out a customer satisfaction survey at https://www.wendyswantstoknow.com.
What nearby dining options are available around Wendy’s in Carrollton, TX?
Nearby dining options include Mun Gai Thai Street Food for Thai cuisine, JINYA Ramen Bar for Asian dishes, DanSungSa Korean Restaurant, Eat St Kabab Factory serving Indian cuisine, and Chick-fil-A for chicken fast food.
Are there any places near Wendy’s for quick automotive services?
Yes, HydroClean Express Car Wash offers car wash and auto detailing services, and Meineke Car Care Center provides automotive maintenance nearby.
What shopping centers or retail stores can I visit close to this Wendy’s?
You can visit Carrollton Town Center shopping center nearby, Singhari women's clothing store, and Walmart for retail needs including pharmacy and medical services.
How can the nearby Chevron Stations be helpful when visiting Wendy’s at 1005 W Trinity Mills?
The nearby Chevron Stations offer gas and convenience store options for travelers driving to or from Wendy’s, making it convenient to refuel and grab essentials before or after your meal.