Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
205 reviews
5 stars
101
4 stars
33
3 stars
16
2 stars
13
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly staff, there were numerous complaints about rude service and incorrect orders.
Food Quality
Customers generally enjoyed the food and smoothies, noting freshness and flavor, though some reported issues with incorrect or poorly made items.
Wait Times
Long wait times were a common complaint, particularly in the drive-thru, with many customers expressing frustration over delays.
Drive-Thru Experience
The drive-thru setup was criticized for being inefficient, leading to confusion and extended wait times for customers.
Staffing Issues
Several reviews highlighted that the location is often understaffed, contributing to slow service and order inaccuracies.
- LLLisaNov 12, 20251.0My hubby and I love smoothies, but we won't be going back to this place. The service in the drive-thru was good, but the smoothies were horrible. Since this was our first time going, I can't compare to other visits. The smoothies were very bland and seemed like something was definitely missing. We each drank about half because we hated to waste the money since smoothies are quite expensive. We threw the remainder away. A couple hours afterwards, I got sick and was awake most of the night with an upset stomach. I can't say 100% that it was the smoothie, but I'm almost positive it was related.
- HHHello HelloNov 9, 20252.0Enjoy the food. Get rid of the made to make you feel uncomfortable tip screen forced to fill out in drive thru. When are drive thru’s going to stop this crap!!!!
- VSValerie SpellOct 23, 20255.0Chia banana boost with kale and spinach is my crack. Lol I love it
- EDElizabeth Disney-FanningSep 30, 20255.0Employees are friendly every time I go, especially John. John was able to help me yesterday when I was having issues with my mobile app and a coupon. He was very patient, kind, and helpful. :)
- ZPZenab PirbhaiSep 30, 20255.0The food was hot, fresh, and delicious! Service was quick and friendly, and everything was made just the way I ordered. Perfect spot for a fast meal without compromising on taste. Highly recommend!
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe at 1004 East Hebron Parkway accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the regular dining hours for Tropical Smoothie Cafe in Carrollton?
The cafe is open Monday to Thursday from 7:00 AM to 9:00 PM, Friday from 7:00 AM to 10:00 PM, Saturday from 8:00 AM to 10:00 PM, and Sunday from 9:00 AM to 9:00 PM.
Is there a drive-through option available at Tropical Smoothie Cafe in Carrollton?
Yes, the drive-through is available during the same hours as dine-in, with extended hours until 10:00 PM on Fridays and Saturdays.
What types of food and beverages does Tropical Smoothie Cafe offer?
They offer fresh, made-to-order smoothies, wraps, flatbreads, bowls, desserts, and specialty beverages including vegan and gluten-free options.
Can I order ahead or get delivery from Tropical Smoothie Cafe?
Yes, you can order ahead via their app or online for in-cafe pickup, curbside pickup, or delivery, including same-day delivery.
What payment methods are accepted at Tropical Smoothie Cafe in Carrollton?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, Mastercard, and Visa.
Does Tropical Smoothie Cafe have happy hours and what are the times?
Yes, happy hours run daily from 7:00 AM to 10:00 AM on weekdays and from 8:00 AM to 10:00 AM on weekends.
What are some nearby dining options near Tropical Smoothie Cafe in Carrollton?
Nearby options include Shake's Frozen Custard for ice cream, Carl's Jr. and Jack In The Box for fast food, MuLan Noodle and Grill for Chinese cuisine, and Chipotle Mexican Grill for Tex-Mex.
Are there any nearby services or amenities close to Tropical Smoothie Cafe?
Yes, nearby services include Walmart Pharmacy, USPS post office, Wells Fargo ATM, Verizon mobile phone store, and various beauty salons like Serenity Nails and Day Spa.
How can nearby places help during a visit to Tropical Smoothie Cafe?
If you're visiting Tropical Smoothie Cafe, you can stop by Walmart Pharmacy for health needs, grab a snack or dessert from Shake's Frozen Custard, or enjoy other dining options like Jack In The Box or Palio's Pizza nearby before or after your meal.