Tropical Smoothie Cafe

3.7
205 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
1004 East Hebron Parkway, Carrollton, TX
75010, United States

Hours

Reviews

3.7
205 reviews
5 stars
101
4 stars
33
3 stars
16
2 stars
13
1 star
42

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed, with some praising friendly staff while others report rude behavior and incorrect orders.

Smoothie Quality

Smoothies receive varied feedback; some customers enjoy the flavors while others find them bland or poorly made.

Wait Times

Long wait times are a common complaint, especially in the drive-thru, leading to frustration among customers.

Food Quality

Food is generally described as fresh and delicious, but there are reports of incorrect orders and missing items.

Staffing Issues

Many reviews mention understaffing as a significant problem, contributing to slow service and long wait times.
  • SN
    Samantha Nino
    Dec 21, 2025
    5.0
    Great service, smoothies are delicious. One size for all. Bit pricey, but worth it. 💜
  • LL
    Lisa
    Nov 12, 2025
    1.0
    My hubby and I love smoothies, but we won't be going back to this place. The service in the drive-thru was good, but the smoothies were horrible. Since this was our first time going, I can't compare to other visits. The smoothies were very bland and seemed like something was definitely missing. We each drank about half because we hated to waste the money since smoothies are quite expensive. We threw the remainder away. A couple hours afterwards, I got sick and was awake most of the night with an upset stomach. I can't say 100% that it was the smoothie, but I'm almost positive it was related.
  • HH
    Hello Hello
    Nov 9, 2025
    2.0
    Enjoy the food. Get rid of the made to make you feel uncomfortable tip screen forced to fill out in drive thru. When are drive thru’s going to stop this crap!!!!
  • VS
    Valerie Spell
    Oct 23, 2025
    5.0
    Chia banana boost with kale and spinach is my crack. Lol I love it
  • ED
    Elizabeth Disney-Fanning
    Sep 30, 2025
    5.0
    Employees are friendly every time I go, especially John. John was able to help me yesterday when I was having issues with my mobile app and a coupon. He was very patient, kind, and helpful. :)

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe at 1004 East Hebron Parkway accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the regular dining hours for Tropical Smoothie Cafe in Carrollton?

The cafe is open Monday to Thursday from 7:00 AM to 9:00 PM, Friday from 7:00 AM to 10:00 PM, Saturday from 8:00 AM to 10:00 PM, and Sunday from 9:00 AM to 9:00 PM.