Taco Bell

3.3
649 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 3420 E Hebron Parkway in Carrollton. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
3420 E Hebron Parkway, Carrollton, TX
75010, United States

Hours

Reviews

3.3
649 reviews
5 stars
254
4 stars
110
3 stars
74
2 stars
27
1 star
184

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unhelpful management.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Food Quality

Several reviews mentioned inconsistent food quality, with complaints about portion sizes and food preparation.

Cleanliness

Customers noted that the dining area was often unclean, impacting their overall experience.

Long Wait Times

Multiple reviews indicated long wait times at both the drive-thru and in-store, contributing to dissatisfaction.
  • DG
    David Grey Wolf Grieser
    Oct 25, 2025
    2.0
    10/25/2025 11 pm or around then. DT order, 4 simple menu items. I patiently in line longer than usual but I'm parient. Took 10 to 15 mins or more to get my order and it was 5 items. The rub is, Taco Bells highef price, quality and portion is worse now than ever. This pics contents are of 1 regular Taco Bell regular bean burrito! What I got was a 12" X 12" flour tortilla with dolip of bean substance splashed into one corner and a few schreads of cheese. I think it was cheese. I coupd not est it and dare not feed it toy dog. He deserves better and so do your customers. Which does not include me .
  • MH
    Monique Hernandez
    Oct 20, 2025
    1.0
    Worst experience. I came here around 230 after a long day at work with my co worker to get some food. Usually Taco Bell is always open during late hours. I ordered food and got charged for an additional 2 items I did not order. I asked for a refund for the items the employee Perla or something along the lines don’t remember her name right refused to give me a refund. I asked her why not she said because you ordered and it is not our fault so no refund. Employees make mistakes too so why in the hell is it ok for her to refuse to give me back my money the food was untouched. I asked for the manager and she said I am the manager but proceeded to get on her headset to talk with some guy who was in the kitchen about the refund. It was so late at night I didn’t even realize she charged me almost 60$ like be for real. It’s clear that the order was incorrect. She needs more training in her hospitality service and the manager in charge who refused to come out and handle the issue is a coward for having her employee deal with his responsibility.
  • RR
    Ragnar
    Oct 10, 2025
    1.0
    So i go through the drive thru on an e bike thag set off the sensors all the time. I sit there for like 2 mins then i decide to roll up to the window. As i do i see the lady who supposed to be workin the window wlak in from outside. And starts to take the order of the car that had just pulled up as she does im sittin at the imdow waitin to order. She finally see or acknowledges me. And says yes and I'm like ive been waiting to order. She says she didnt hear the things day i was there. I was like um no ive set all the sensors off for these and my bikes not light. And she just looks at me and im like so can i order amd she just points to her headset arrogantly sayin i didnt hear the thing. Im like nah i dont buy that i saw you walk in from outside not evenin in the dman building. So im forced to ask arr you trllin me i can't order and have to come inside or go back through cause you weren't at your post and not even in the damn building. She says pretty much. I asled to speak witht he manager amd she says she was...uhhh if you manager at 1030 at night ona Friday does her job like that...she needs to be fired. She goin to hurt ya business amd seeking how i didnt see no one inside costumer ornin drive through it seems she not doin this olace no favors. Now i gots to go elsewhere cause of a lack or business skills ethics and sense. If they aren't portraying of these characteristics at all tbey really shouldn't be a manager.
  • SS
    Squilliam
    Oct 9, 2025
    5.0
    I have consistently had a good experience with this location. The staff are always very friendly and the food is always on-point
  • AS
    Ameen Shawwa
    Oct 2, 2025
    1.0
    I had a disappointing experience at this Taco Bell location. I found a hair in my food, which was unacceptable. Additionally, the dining room wasn't very clean, and the workers were super loud, making the atmosphere unpleasant. Overall, it was not a good visit.

Frequently Asked Questions About Taco Bell

What are the operating hours for the Taco Bell at 3420 E Hebron Parkway, Carrollton?

This Taco Bell is open daily from 9:00 AM to 3:00 AM.

Does this Taco Bell location offer drive-through service?

Yes, the Taco Bell at 3420 E Hebron Parkway has a drive-through open daily from 9:00 AM to 3:00 AM.