Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 1008 E. Frankford Rd. in Carrollton. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Many customers reported poor service, including rude staff and incorrect orders, leading to frustration.
Food Quality
There were mixed reviews on food quality, with some praising it as good and fresh, while others complained about incorrect orders and stale items.
Cleanliness
The cleanliness of the restaurant was inconsistent, with some customers noting clean dining areas while others reported unsanitary conditions.
Order Accuracy
Numerous reviews highlighted issues with order accuracy, including missing items and incorrect food preparation.
Speed of Service
Customers experienced varied wait times, with some noting fast service while others reported long delays, especially during busy hours.
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Katrina Moseti
Feb 21, 2026
1.0
The treatment from the staff is awful. I asked the man to add some items at the window and he was so upset and didn’t listen to the items I added. When my items were missing he was even angrier. It was the Indian man an Indian young lady on Saturday night. And the young girl defending a conversation she wasn’t present for, I come here at least 3 times a month and the Hispanic older lady who used to be the manager is the best wish she was still there.
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Scott Hutch
Feb 19, 2026
4.0
So this Taco Bell is always nice here is the thing , every once in a while when you are sitting in the drive thru this demonic stink wafts over you like a tsunami of stink
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Moe Kazi
Jan 18, 2026
5.0
Always on point
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Michael Taylor
Jan 10, 2026
2.0
We had some coupons to use so we went in this TB. The staff completely ignore the counter customers, even though there is a register and normal menu there. We ordered with the computer screen, but it wouldn't take coupons or cash. The volcano burrito was ok, but 10 bucks doesn't go very far even at TB. We will pick another fast food place next time to sit and talk.
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Lili Shahi
Jan 4, 2026
1.0
Unacceptable portion and poor management response.
I ordered a side of chicken, which we purchase almost daily from this Taco Bell location. The side of chicken is always served in a larger side container, not in sauce cups.
As shown in the attached photo, the chicken was placed in two small sauce containers, which is clearly not the correct portion for a paid side item. When we questioned this, the manager on duty, Maria, insisted this was correct and refused to correct the order.
This is not only misleading, but extremely frustrating—especially for regular customers who know the standard portions. The issue was made worse by the manager’s dismissive attitude and refusal to acknowledge the mistake.
This experience reflects poor consistency and poor customer service. I expect better from Taco Bell.