Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Carrollton Subway® Restaurant at 2145 N Josey Ln brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous customers reported frustrating service experiences, including rude employees, long wait times, and incorrect orders.
Food Quality
Several reviews mentioned poor food handling practices, incorrect sandwich preparations, and unsanitary conditions.
Customer Experience
Many customers expressed dissatisfaction with the overall customer experience, citing lack of communication, unhelpful staff, and inconsistent service.
Cleanliness
Multiple reviews highlighted cleanliness issues within the store, including dirty tables and unsanitary food handling.
Positive Staff
A few customers praised specific employees for their excellent service, indicating that some staff members are capable of providing a good experience.
VE
Victor Eumana
Oct 31, 2025
1.0
9:10 am not even open
HR
Herberth Ramos
Oct 5, 2025
1.0
Frustrating Service and Misleading Prices
There was confusion when it came to the employee taking the order like what bread and they would ask multiple times. Asked if they had a spicy cheese said no? Even tho they had pepper jack. Asked for all veggies processed to close the sandwich.
Also their price on the menu is different than what they charge. The menu has it for $8.89 for a turkey sub footlong. They charged me $9.29. I asked about that and they said their prices changed a month ago. I asked if I can get it like that since they have it for that price and I got told no they don't control the price change. Maybe change your sign???
TJ
The Mr. Johnson
Sep 29, 2025
1.0
First time here, orderd online... Guy asked me if it was my order and proceeded to tell me they were out of chicken and rhe bread i wanted. I asked for a refund, he had to call his manager.
He talks to his manager and his manager informed him there was more chicken and there was fresh bread already made, (in plain sight I might add)
This guy doesn't not want to work here. The way he threw the sandwhich together, without adding my extras pissed me off the whole time he was preparing it. I refuse to eat this, and I will be bringing it back in for the manager. Literally the worst experience I've ever encountered at a subway. I hate I stopped here
Edit/update: I took the food back to the manager just now and he gave a refund with no problem and apologized. I can appreciate that.
HP
Hyunsook Park
Sep 22, 2025
1.0
I sometimes stop by this store on Sunday mornings before work to buy a sandwich for lunch. Yesterday, on Sunday morning, the woman working there was very rude. When I tried to pay with my e-gift card, she told me that my card did not work.
What upset me the most was not the card issue but her attitude. She acted as if helping me was such a bother.
That same evening, just to check, I went to another Subway location in Carrollton and ordered a sandwich. At that store, my e-gift card worked perfectly without any problem.
I don’t understand why my card didn’t work at your store. ? But what really upset me was the rude attitude of the employee.
JN
Jared Nelson
Sep 20, 2025
1.0
Do not try to order online and pick up here. I ordered a ham and pepper jack sandwich toasted with honey mustard, pickles, and banana peppers. Not only was it not toasted they put mayo, lettuce, and ham only. I ordered chips too but they seemed to get mad when I tried to grab them.