Subway

3.4
194 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Carrollton Subway® Restaurant at 1001 E Hebron Pkwy brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1001 E Hebron Pkwy, Carrollton, TX
75010, United States

Hours

Reviews

3.4
194 reviews
5 stars
88
4 stars
24
3 stars
11
2 stars
15
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.

Cleanliness

Several customers reported unsanitary conditions, including dirty tables and improper food handling practices.

Food Quality

While some customers praised the freshness and taste of the sandwiches, others reported issues with incorrect orders and spoiled food.

Coupon Policy

Many customers expressed frustration over the location's refusal to accept Subway coupons, which they felt was misleading.

Speed of Service

Some reviews noted quick service, while others experienced delays, particularly with online orders.
  • FB
    Freddie Boy
    Nov 10, 2025
    5.0
    I came to this location a few times before posting a review. This may be the best Subway I have been to in years. I am usually here for lunch. The customer service is pretty good and the service is superb.
  • JJ
    Jaeha
    Oct 20, 2025
    1.0
    this review is for the Indian lady who prepared my sandwich today. If you cannot understand the simple request of which veggies to be put into my sandwich and on top of that be extremely rude by throwing the wrong veggies from my sandwich back into the bins, please go find another job.
  • AS
    Ameen Shawwa
    Oct 6, 2025
    5.0
    I don't get why this Subway location has such bad reviews. It's actually a good Subway, and that's saying something considering most Subway locations are really bad--like, roaches-inside-them bad. But seriously, I think the bad reviews come from people getting mad they don't accept coupons. What a bunch of babies. In all seriousness, this location is actually good. The ingredients are fresh, and the sandwiches taste great. The staff are pretty cool too; they understand exactly what you're talking about, even if you describe things in your own way. The prices are fair, which is surprising since they're usually inflated by franchise owners. Plus, this place is clean, unlike most other Subways that are usually filthy. So, in other words, this Subway definitely earns itself five stars.
  • NA
    Not Applicable
    Aug 29, 2025
    5.0
    Really great. My double meat BMT was the best I've had maybe ever.
  • YA
    Yousif A
    Jul 10, 2025
    2.0
    I think something is wrong with their food, maybe spoiled or something. I’ve had a bad stomach ever since eating it earlier today and I ate nothing else. And my stomach is not sensitive at all!!

Frequently Asked Questions About Subway

What is the address of Subway at Old Denton Center in Carrollton?

The Subway is located at 1001 E Hebron Pkwy, Suite 100, Old Denton Center, Carrollton, TX 75010.

What are the operating hours of the Subway in Carrollton?

Subway is open Monday through Saturday from 9:00 AM to 10:00 PM, and on Sunday from 8:00 AM to 9:00 PM.