Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Carrollton Subway® Restaurant at 2810 E Trinity Mills Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted poor customer service, including rude staff, language barriers, and unhelpful responses to complaints.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong sandwich preparations.
Cleanliness and Hygiene
Several reviews mentioned unsanitary conditions, including reports of bugs and dirty food preparation areas.
Food Quality
Feedback indicated inconsistent food quality, with some customers receiving fresh ingredients while others reported spoiled or poorly prepared food.
Staff Communication
A significant number of reviews pointed out that staff members had difficulty communicating in English, leading to confusion and frustration for customers.
CW
Cedric Williams
Feb 19, 2026
1.0
These workers have no respect, they will make the sandwiches of Spanish speaking people nice well put together. They don’t understand English well and they will make a sloppy sandwich. If they put the wrong condiment on the sandwich and you tell them, they will scrape it off with a knife. Unevenly cut bread. This establishment needs to be shut down. Or new employ should take over!
LF
Linda Fitzgerald
Jan 23, 2026
3.0
I am not a prejudice person, but if you’re gonna work in public, you need to speak the language of the public to stand there and only speak Spanish when you have an English customer standing in front of you asking you questions does not work, had a problem with a gift card and all she could do was just keep pointing at the machine like hurry up and pay hurry up and pay and then I didn’t get a receipt. I started getting upset because she couldn’t help me so I just pulled out my credit card and used it and the slide still did not work. I had to insert my credit card to get the machine to work And then the other person in there just kinda grunted with this little disgusted noises I walked by.
will never go back there. It’s this is my closest location. We’ll never go back.
JS
Jayce Sebilis
Jan 4, 2026
1.0
I'm calling ICE
KB
Krista Bland
Jan 3, 2026
5.0
I didn't intend to eat subway, but I saw it on my way out for lunch. The ladies made my sandwich between what I assumed was a huge stack of online orders. I got the special(chicken teriyaki), which was okay. The bread was fresh, the toppings were just as I asked... the sandwich just wasn't what I was craving.
WK
William M Kuliska
Dec 24, 2025
3.0
Ordered on app.
Came in after reported due time. For sandwich and when to eat offsite. Black olives NEVER ORDERED, ALL over. Trashed sandwich.
Value seems to be edging up and portion size the same.