Sonic Drive-In

3.9
876 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Carrollton, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2130 N Josey Lane for the ultimate SONIC experience!

Location

Sonic Drive-In
2130 N Josey Lane, Carrollton, TX
75006, United States

Hours

Reviews

3.9
876 reviews
5 stars
406
4 stars
198
3 stars
127
2 stars
41
1 star
104

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times for orders, often exceeding 20 minutes, leading to frustration.

Staff Attitude

Feedback on staff was mixed; while some praised their friendliness, others noted rudeness and lack of responsiveness.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, contributing to customer dissatisfaction.

Food Quality

Several customers expressed disappointment with the quality of food and drinks, citing issues like cold items and poor preparation.
  • SS
    Stacy
    Dec 24, 2025
    4.0
    Let me start off by saying this is my first of three Sonic stops in the last 1.5 weeks. As a kid, Sonic was a go-to stop. You could always count on the deliciousness of the burgers, the crispiness of the fries, and to top it all off, the drinks were good too. I recall there was a change, maybe in the recipe or the process in which Sonic cooked the food, that was very noticeable. It seemed as if the burgers were too greasy and always saturated in too much oil and fat, and the fries always smelled like overprocessed oil or very stale oil. Something happened which made a difference in the quality, and I then avoided eating at Sonic for the better part of 10 years. Randomly, I’m passing through the area and I see Braum’s as an option and I see Sonic as an option so I decided why not, let’s go to Sonic. After receiving my order, I can tell whatever has been done over the last few years that quality is back and better! The bun was slightly bouncy with a hint of sweetness to it. The patty wasn’t oversaturated with oil and dripping fat. The lettuce and tomatoes were vibrant, crisp and fresh. The cheese was normal and the diet limeade with standard ice was normal. The fries seemed like they were double or triple fried perhaps that’s the new option. I’m not really sure. It was OK. Two things I wanted to point out: 1. The gal that brought my food, asked if I needed ketchup. I stated ketchup would be great. She stated she would need to go back and pick up some ketchup, which was a little weird. She had all other condiments on her tray, but no ketchup. Now, I don’t know if the last customer before myself was a ketchup enthusiast who may have siphon all her ketchup from her before she got to leave who knows. So there’s the benefit of the doubt there. It’s not a complaint, just something noted. 2. The peppermint at the please bottom of the bag was not a peppermint. It reminded me of melted, red and green crayon colors, and tasted pretty bad as well so the peppermint sucked. Outside of that, I was thoroughly and delightfully surprised at the food atmosphere the service which actually the service never been an issue for me, but it was always the food quality. Whatever y’all have done to get that quality back into the food I can see it and I can taste it. It was amazing. I’ll be happy to come back.
  • RM
    Rasiel Miranda
    Oct 15, 2025
    1.0
    Desagradable atención no lo recomiendo
  • GC
    Gabriel castro
    Oct 13, 2025
    3.0
    this place takes too long to bring you your food. if you have time to wait this place is great
  • JM
    Johnny McMahan
    Oct 8, 2025
    1.0
    This location has gotten so horrible.
  • LR
    Lara Rosenblith
    Sep 27, 2025
    2.0
    I don't know if this location is understaffed or not staffed, but I was there twice today and both times no one picked up to take an order. I went once in the morning and once after 3pm. Both times the screen timed out and I pressed the button again and no one answered so I left and went to a different location.