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Sonic Drive-In

4.0
(956 reviews)

Business Details

1021 W Frankford Road, Carrollton, TX
75007, United States
(972) 242-3104

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Carrollton, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1021 W Frankford Road for the ultimate SONIC experience!

Location

Sonic Drive-In
1021 W Frankford Road, Carrollton, TX
75007, United States

Hours

Reviews

4.0
956 reviews
5 stars
473
4 stars
234
3 stars
113
2 stars
38
1 star
98

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and unresponsive staff, leading to frustration and dissatisfaction.

Food Quality

While some customers enjoyed fresh and tasty food, many others complained about cold, overcooked, or incorrect items.

Staff Attitude

Mixed reviews on staff friendliness; some praised individual employees for their service, while others reported rude or dismissive behavior.

App and Ordering Problems

Customers frequently experienced issues with the app and ordering system, including malfunctioning stalls and long wait times for mobile orders.
  • TR
    Tanna Reddix
    3 days ago
    1.0
    All around DUSTY experience.
  • AM
    Alex Sagcal, MBA.
    Dec 20, 2025
    3.0
    The good news: I loved my Chicken strips and tater tots. Bad news: my wife hated her COLD burger.
  • AP
    Anonymous Person
    Dec 17, 2025
    2.0
    Really need to upgrade there machines half of them don't work I swip and swip and swip still doesn't read it I've came here multiple times always have a issue with the machine. There's another sonic on marsh and now there machines are upgraded to tap thats what they need to do with these machines see convenient that would be
  • MV
    Mara Vecchio
    Dec 14, 2025
    2.0
    I always. Always. Order extra cherries in my cherry limeade. Do I ever get them here? Nope. Never. I've given sonic lots of money for those cherries.
  • EA
    E Allen
    Dec 9, 2025
    5.0
    I downloaded and used their app to grab a quick bite while working. Tater Tots - Fresh and crispy Cheeseburger- Fresh Cherry Limeade with extra cherries - perfection - Ice Water with LOTS OF ICE (IYKYK) Service with a smile when I got there. Fast delivery when I checked in. Order accurate. The most important.... that famous peppermint that I'd forgotten about... but they remembered. Yum, Delicious, Thank you. Writing this is making me hungry. Sorry no pictures, trust me it was all Deeeeelicious!!!!

Brand Certified Facts from Sonic Drive-In

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Certified March 01, 2026Yext Knowledge Graph
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