Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Carrollton, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1021 W Frankford Road for the ultimate SONIC experience!
Location
Hours
Reviews
4.0
954 reviews
5 stars
472
4 stars
234
3 stars
113
2 stars
38
1 star
97
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, incorrect orders, and unresponsive staff, leading to frustration and dissatisfaction.
Food Quality
Mixed reviews on food quality, with some customers enjoying fresh items while others received cold or poorly prepared food.
Staff Attitude
Customer experiences varied widely regarding staff friendliness, with some praising individual employees while others reported rude or dismissive behavior.
App and Order Management
Frequent complaints about the app not functioning properly and issues with mobile orders not being fulfilled correctly.
- AMAlex Sagcal, MBA.Dec 20, 20253.0The good news: I loved my Chicken strips and tater tots. Bad news: my wife hated her COLD burger.
- APAnonymous PersonDec 17, 20252.0Really need to upgrade there machines half of them don't work I swip and swip and swip still doesn't read it I've came here multiple times always have a issue with the machine. There's another sonic on marsh and now there machines are upgraded to tap thats what they need to do with these machines see convenient that would be
- MVMara VecchioDec 14, 20252.0I always. Always. Order extra cherries in my cherry limeade. Do I ever get them here? Nope. Never. I've given sonic lots of money for those cherries.
- EAE AllenDec 9, 20255.0I downloaded and used their app to grab a quick bite while working. Tater Tots - Fresh and crispy Cheeseburger- Fresh Cherry Limeade with extra cherries - perfection - Ice Water with LOTS OF ICE (IYKYK) Service with a smile when I got there. Fast delivery when I checked in. Order accurate. The most important.... that famous peppermint that I'd forgotten about... but they remembered. Yum, Delicious, Thank you. Writing this is making me hungry. Sorry no pictures, trust me it was all Deeeeelicious!!!!
- AAAna AnileNov 19, 20251.0I literally got Karened by a worker named Dallas because I wanted French toast sticks as my side, but he said they couldn’t do that so I had to think about what I wanted as a side instead. My order conversation with him took around 2 minutes. When he came to give me the food he talked down to me saying “I’m going to give you some words of wisdom” he then went on to berate me about how long it took me to order sitting there arguing with me for additional 5 minutes complaining about me taking too long to order instead of doing his job and taking care of the other customers. Dallas, if you’re so concerned about time then don’t stand and berate customers and get to work my guy. Actually the craziest fast food experience I’ve ever had.