Papa Johns Pizza

3.0
227 reviews
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Business Details

4112 N JOSEY LN, Carrollton, TX
75007, United States
(972) 492-7272
https://locations.papajohns.com/united-states/tx/75007/carrollton/4112-n-josey-ln?utm_source=gmb&utm_medium=organic
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About

Pizza Restaurant
At Papa Johns Pizza in Carrollton, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Carrollton pizza for any occasion. Call us for pizza delivery in Carrollton or stop by 4112 N JOSEY LN for carryout to order the best pizza in Carrollton, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
4112 N JOSEY LN, Carrollton, TX
75007, United States

Hours

Reviews

3.0
227 reviews
5 stars
87
4 stars
23
3 stars
12
2 stars
20
1 star
85

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported receiving incorrect orders, including wrong toppings and missing items.

Delivery Issues

Many reviews highlighted problems with delivery times, including late arrivals and cold food.

Customer Service

Mixed feedback on customer service; some praised individual staff members while others reported rude or unhelpful interactions.

Food Quality

Several customers complained about undercooked or poorly made pizzas, with some experiencing food safety concerns.

Management Concerns

Reviews indicated issues with management and staffing, leading to poor service and operational inefficiencies.
  • TT
    Tom
    Nov 9, 2025
    1.0
    Ordered online and per the app said it was completed. Got there and order wasn't prepared. On top of that pizza maker decided to get the pizza our early and rushed it, rendering pizza undone. Toppings were done uncorrectly. Would not be surpised if this location suffers from sales. Very poorly managed.
  • EC
    Emma Campbell
    Sep 7, 2025
    1.0
    We ordered two pizzas and garlic knots. One pizza we got half jalapeno and half bell pepper, but they gave us banana instead of bell. And there was a hair on it, it wasn’t even cut either. The garlic knots were just dry bread with no garlic or butter or anything. The other pizza we got half of the crust had fallen off, it looked like they used old crust that was not edible. My boyfriend had to drive all the way back and tell them to remake it. They gave us a refund which was nice but I don’t think we’ll be back
  • DP
    D. O. (Projectevasion)
    Sep 5, 2025
    1.0
    If they are going to outsource and nit use their drivers they need better structure. My order was picked up and taken all over i got my food late and cold.. I hate pizza hut but I will be using them over Papa John's in the future this was a terrible experience.
  • LN
    Lida Nibin
    Aug 22, 2025
    1.0
    Got my order wrong. Only had 1 pizza ready instead of 2. Waited 30 minutes for the order to finish. Ordered large but came in size of medium. Really bad customer service.
  • ME
    M E
    Aug 18, 2025
    1.0
    Papa John's should close down this store. They are giving every franchise a bad name. Last time I ordered here it took over 2 hours to get a Pizza. We gave them another chance, carryout this time, and they forgot items on the order, they would not honor online deals and the staff displayed the worst customer service I have ever experienced in my life. I may never return to Papa Johns, but will definitely never purchase from this poorly managed location again.
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Carrollton, TX?

Papa Johns Pizza delivers Monday through Thursday and Sunday from 10:00 AM to 11:00 PM, and on Friday and Saturday from 10:00 AM to midnight.

What are the takeout hours at this Papa Johns Pizza?

Takeout is available every day from 10:00 AM to 10:00 PM at the Carrollton location.