McDonald's

3.6
1697 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4125 Josey Ln, Carrollton, TX
75007, United States

Hours

Reviews

3.6
1,697 reviews
5 stars
680
4 stars
374
3 stars
239
2 stars
122
1 star
282

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Mixed reviews on food quality; some customers received expired or cold food, while others praised the freshness of certain items.

Customer Experience

Several reviews highlighted positive interactions with friendly staff, particularly in handling complaints and special requests.

Order Accuracy

Many customers experienced issues with missing items or incorrect orders, leading to frustration.

Cleanliness

Concerns were raised about the cleanliness of the restaurant, including dirty tables and unsanitary conditions.
  • HH
    Hailey Honeycutt
    Nov 17, 2025
    1.0
    The McDonald’s on Josey Ln is horrible with service the drive thru guy was slow and didn’t know what our order was we had to get our food re made 5 different times just for it to be cold and nasty not to mention another costumer came in from the drive thru due to her fries being cold and old… 0/10 recommend this McDonalds DISGUSTING!!! DISAPPOINTED
  • LM
    LIKITH MALLIPEDDI
    Nov 14, 2025
    1.0
    The staff were too harsh and they didn’t want to take the order by drive through. Very unprofessional and no customer satisfaction at all.
  • SP
    Sickboy Picks
    Nov 12, 2025
    1.0
    If you come late night expect to wait 10+ minutes before you even get your order taken, or ruble customer service! Hire more workers or close earlier!
  • TW
    Tiffany Walker
    Nov 6, 2025
    5.0
    Can’t go wrong with the McDonald’s breakfast. This location (in the morning) knocks it out of the park.
  • SP
    Saaju Paulose
    Oct 30, 2025
    1.0
    Dont bother with curbside here. Waited 10min and then went in and collected the order.

Frequently Asked Questions About McDonald's

What are the McDonald's Carrollton, TX location's hours of operation?

This McDonald's location is open 24 hours daily from Monday through Sunday, except on Saturday and Sunday when it opens at 4:00 AM. Drive-through is open 24/7 every day.

Does this McDonald's offer drive-thru service?

Yes, this McDonald's has a drive-thru service available 24 hours a day, 7 days a week.