McDonald's

3.6
1714 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4125 Josey Ln, Carrollton, TX
75007, United States

Hours

Reviews

3.6
1,714 reviews
5 stars
687
4 stars
375
3 stars
240
2 stars
123
1 star
289

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Feedback on food quality was mixed, with some customers enjoying fresh meals while others received cold or incorrect items.

Staff Attitude

Many reviews highlighted unprofessional behavior from staff, including harshness and lack of customer care.

Cleanliness

Several customers noted issues with cleanliness, including dirty tables and unsanitary conditions.
  • CR
    Colt Redwine
    3 days ago
    1.0
    You literally have one job. I asked for picante and i got ketchup. Does anyone there know how to read
  • SD
    Sean Daniel
    Jan 2, 2026
    1.0
    They were very rude and completely ignored me multiple time and refused to follow there for when they start breakfast to the point where I just left with nothing the worst service I think I have ever seen
  • MD
    Ms D
    Dec 30, 2025
    2.0
    Its christmas break and there's a long line. I know the job is not easy but at night you sit at the drive thru order menu box for a long time. Maybe more diversity in employees can better service. Even when it's not a holiday break you will wait with dead silence
  • YA
    yannirex amundaray
    Dec 11, 2025
    1.0
    El servicio de lo peor
  • BB
    Brandon B
    Dec 7, 2025
    1.0
    I ordered breakfast through the mobile app. Got to the drive thru and confirmed my mobile order at 1050hrs. They instead of having customers park to wait for their orders, they allowed them to sit at the window, I finally got to the window at 1103hrs with the app confirming my charge, only for them to tell my breakfast is over and my order was cancelled. I won’t be back.

Frequently Asked Questions About McDonald's

What are the McDonald's Carrollton, TX location's hours of operation?

This McDonald's location is open 24 hours daily from Monday through Sunday, except on Saturday and Sunday when it opens at 4:00 AM. Drive-through is open 24/7 every day.

Does this McDonald's offer drive-thru service?

Yes, this McDonald's has a drive-thru service available 24 hours a day, 7 days a week.