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McDonald's

3.6
(1670 reviews)

Business Details

4125 Josey Ln, Carrollton, TX
75007, United States
(972) 395-9066
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4125 Josey Ln, Carrollton, TX
75007, United States

Hours

Reviews

3.6
1,670 reviews
5 stars
665
4 stars
360
3 stars
234
2 stars
120
1 star
291

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, including cold items, incorrect orders, and unsatisfactory taste.

Staff Attitude

Several customers experienced unprofessional behavior from staff, including rudeness and lack of acknowledgment.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and good food quality during certain visits.
  • KB
    Kameron Bass
    3 days ago
    5.0
    Older gentleman that owns the McDonald’s came and gave our stuff back when we were walking and ran to us good customer service and great food
  • OC
    Olivia Cipriano
    Feb 13, 2026
    1.0
    Went to drive through at 3 am after work on Friday morning 2/13. There were no customers in front of me and Man in the drive through asked if I was using the app. After I said no there was no response for 5 minutes. Went around a 2nd time checking the windows in case the speaker was faulty and no one answered the 2nd time either. Not sure if they are understaffed or just ignoring customers at this time. Will not be back to this location ever again.
  • ER
    Estefani R
    Feb 12, 2026
    1.0
    The food is very bad, the meat is always raw, the nuggets are very bad, the hamburgers are overflowing with sauces, it’s really disgusting to eat in this place, they must improve!
  • CC
    Chris Corea
    Feb 7, 2026
    1.0
    I just ordered from the drive thru today, 02/07/2026 and am completely disappointed on the service. Had to pull forward for my order for mine and my son’s fries to be cold and instead of receiving Dr. pepper, I received a disgusting Diet Coke. I am absolutely disappointed with this after spending $20.00 on my order. This has not been the first time this location has been subpar. Save the time and go spend your money somewhere else.
  • PP
    Princess
    Jan 30, 2026
    1.0
    If you come here late night they will completely ignore you and pretend no one is here. Came around 2 am. There were people inside in the kitchen and in the office in the back. Supposed to be 24 hours guess not 🤷‍♀️

Frequently Asked Questions About McDonald's

What are the McDonald's Carrollton, TX location's hours of operation?

This McDonald's location is open 24 hours daily from Monday through Sunday, except on Saturday and Sunday when it opens at 4:00 AM. Drive-through is open 24/7 every day.

Does this McDonald's offer drive-thru service?

Yes, this McDonald's has a drive-thru service available 24 hours a day, 7 days a week.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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