McDonald's

3.3
1840 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1050 W Frankford, Carrollton, TX
75007, United States

Hours

Reviews

3.3
1,840 reviews
5 stars
636
4 stars
334
3 stars
258
2 stars
152
1 star
460

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported extremely poor service, including rude staff, long wait times, and incorrect orders.

Language Barrier

Many reviews highlighted issues with staff's English proficiency, leading to misunderstandings and incorrect orders.

Food Quality

While some customers praised the food as hot and fresh, others complained about cold, stale, or incorrect items.

Management Issues

Several reviews mentioned unprofessional behavior from management, including yelling at customers and failing to resolve complaints.

Drive-Thru Experience

Customers frequently expressed frustration with the drive-thru process, citing long waits and being asked to pull forward without receiving their orders.
  • BH
    Beverly Hogan
    Oct 31, 2025
    5.0
    My grandson loves the playground area
  • DL
    Doug Lasso
    Oct 30, 2025
    1.0
    The whole reason I went here was for this Monopoly BS. They’re out of the peels as every location this week I’ve been to have been out. Get your S together McDonald’s
  • AC
    Angel Chibi
    Oct 27, 2025
    1.0
    Slowest place I ever been. Horrible service. Waiting over 30 minutes for fast food is ridiculous
  • JA
    Jun Al
    Oct 12, 2025
    1.0
    if i could give zero stars i would, the franchise manager came in screaming at all the customers threatening to call the police because of a birthday party that was previously approved by the store manager. Lupe and the owner have no professional manners to resolve issues at the store, their only way is to scream, and tell you to get out in 2 minutes or you will be arrested. cool way to loose customers
  • VE
    Vanessa Sanchez Elizondo
    Oct 11, 2025
    1.0
    Franchise Manager is very rude. He yelled at all the customers. He has no manners and should not run a business. Will never eat there again. We don’t recommend it at all. Another manager named Lupe was just as rude. I hope they don’t treat their employees that way. Rather drive down the road to the other McDonalds.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 1050 W Frankford, Carrollton, TX?

The McDonald's location at 1050 W Frankford is open for regular dining from 6:00 AM to 9:00 PM every day of the week.

What are the drive-through hours at this McDonald's?

Drive-through is available Monday to Thursday from 5:00 AM to 1:00 AM, Friday and Saturday from 5:00 AM to 3:00 AM, and Sunday from 6:00 AM to 1:00 AM.