Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.
Food Quality
Customers frequently reported issues with food quality, including cold items, incorrect orders, and even food safety concerns.
Operational Issues
Many customers experienced problems with the location's hours, including being closed early or not responding to drive-thru requests.
Inconsistency
There were consistent complaints about the lack of order accuracy and the variability in food preparation.
MP
Madalyn Porche
Feb 21, 2026
5.0
This McDonald’s was faster than I’m used to. They got our order correct and Karissa was awesome and made sure I had the Creamy Chili sauce I needed for my nuggets.
BA
Bj Ali
Feb 18, 2026
1.0
Came for a quick bite to eat...got their $5 Value McChicken sandwhich combo.
The Fries were literly room temperature, nuggets tasted as if they were held way to long in their holding unit and McChicken tasted like rubber..horrible experience at this location. Never coming back. Also, they upcharge if you select sweet tea instead of a soda...seriously Mcd's????
JK
Jin Kim
Feb 15, 2026
1.0
This location is beyond frustrating. Headquarters doesn’t seem to care about it at all. constantly short-staffed, orders arrive missing items, and it feels like a waste of prime business space.
A_
Anna _
Feb 14, 2026
1.0
Worst service I’ve had at any fast food place. The woman taking my order was rude, talked over me when I tried to correct her adding an extra drink, and rushed me to the window even though there was literally no line.
Then I paid $3 for a drink that was basically a cup of ice and not even filled all the way. Absolute joke. This location clearly doesn’t care about customers, and the terrible reviews make sense.
Never coming back. Do yourself a favor and go to the location off 121 , way better service and they actually fill your drinks.
ER
Estefani R
Feb 12, 2026
1.0
Es muy asquerosa la comida en este McDonalds La carne siempre está cruda, los nuggets son malos, todo es malo es súper triste le he dado la oportunidad varias veces porque vivo al lado, pero simplemente es imposible comer bueno en este lugar , debo ir a otro McDonalds a 20 min porque siempre este esta todo mal, deben mejorar
What are the regular operating hours for McDonald's at 4805 N Josey Lane?
McDonald's operates daily from 6:00 AM to 10:00 PM.
When is the drive-thru service available at this McDonald's location?
Drive-thru is open Monday to Thursday and Sunday from 5:00 AM to midnight, and Friday and Saturday from 5:00 AM to 2:00 AM.
During what hours can I order delivery from this McDonald's?
Delivery service is available daily from 6:00 AM to 11:45 PM except Friday and Saturday when it extends until 1:45 AM.
What payment methods are accepted at this McDonald's?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, or Visa.
Does this McDonald's offer WiFi and accessibility features?
Yes, free WiFi is available along with wheelchair-accessible entrance, seating, and restrooms, plus high chairs and unisex restrooms.
Can I place an order using a mobile app for this McDonald's?
Yes, you can use the McDonald's app available on Apple App Store and Google Play for mobile ordering and weekly deals.
What services does this McDonald's provide?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there any nearby coffee shops I can visit before or after dining at McDonald's?
Yes, Starbucks is located nearby, offering coffee and a cafe experience complementary to your visit.
If I am coming from the hospital nearby, where can I grab a quick meal?
You can visit McDonald's at 4805 N Josey Lane, conveniently located near Baylor Surgicare at Carrollton and Baylor Scott & White Surgicare - Carrollton.
Is there a nearby gas station where I can refuel before or after visiting McDonald's?
Yes, the RaceTrac gas station is nearby, providing convenience if you need to refuel or shop at the convenience store.
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