McDonald's

2.8
317 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

McDonald's
4805 N Josey Lane, Carrollton, TX
75010, United States

Hours

Reviews

2.8
317 reviews
5 stars
104
4 stars
31
3 stars
22
2 stars
22
1 star
138

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food.

Cleanliness

Several customers noted that the location was dirty and poorly maintained.

Operational Hours

Customers expressed frustration over the location not being open 24 hours as advertised, with instances of being ignored at the drive-thru.

Food Quality

Feedback indicated inconsistent food quality, with reports of cold or poorly prepared items.
  • JA
    Jalen Anderson
    6 days ago
    1.0
    I could’ve sworn I left 2 negative reviews already but I can’t find it so I’m leaving a new one. This is the worse McDonald’s I’ve been to in my life. I keep giving it a chance because my job is across the street but it keeps getting worse. The lady can’t work the drive thru at all!!! She asked if I was ready I said yes and then silence. So I proceeded and said I have a code and gave her the code. Then I said hello can you hear me? She said yes I can hear you, how can I help you? Then I gave her the code again!!!! then heard her cleaning. I heard dishes. It’s 1:45pm she needs to focus on the lunch rush! Idk her name but she is horrible every time! I said did you hear me and she said what can I get you? Then I gave her the code again and she repeated it wrong!! Then finally took my order but put it under something else but since it was the exact pay I didn’t say anything. I just had to tell the front window what I actually ordered!!! So she has done this 3x that I’ve been here before and I have to repeat myself multiple of times! Twice she got my order wrong and the third time I got FOOD POISONING from them warming up mayo. And honestly it’s not just her! The place is a mess. One lady forgot my nuggets and when she gave it back she didn’t apologize or anything. Instead she shoved it at me and closed the window! I WISH I was making this stuff up! I go 5 ish mins out my way to go to a different location but sometimes I’m busy at work and can’t go far. But idc I rather starve then come to this location again. They need to SHUT DOWN!
  • TS
    Taylor S
    Jan 1, 2026
    1.0
    Orders are consistently wrong and the drive through people don’t even speak to you just shove the food out the window
  • PO
    Princess Osarfo
    Dec 29, 2025
    1.0
    It could all be so simple but people lack values
  • KP
    Kenna P
    Dec 27, 2025
    3.0
    I order from this McDonald's all the time. And today, I did a pickup order for a burger. This is what I received...no meat. Overall, it's McDonald's, so I don't expect much but still.
  • ZA
    Zenime Allamazen
    Dec 25, 2025
    1.0
    Employees in store but doors locked and won’t respond thru drive thru I went three times

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 4805 N Josey Lane?

McDonald's operates daily from 6:00 AM to 10:00 PM.

When is the drive-thru service available at this McDonald's location?

Drive-thru is open Monday to Thursday and Sunday from 5:00 AM to midnight, and Friday and Saturday from 5:00 AM to 2:00 AM.