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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported poor customer service, including rude staff and long wait times.
Order Accuracy
Numerous reviews mentioned issues with incorrect orders and missing items.
Cleanliness
Feedback indicated inconsistent cleanliness, with some customers noting dirty tables and restrooms.
Food Quality
While some customers enjoyed the food, others described it as barely edible or not fresh.
App Experience
Customers appreciated the app for ordering, citing exclusive deals and avoiding long lines.
DM
DarlingDarri M
6 days ago
1.0
Every time I order on doordash they get it wrong. I ask for honey mustard and they put hot mustard instead. I pay for a mcflurry with extra Oreo and they put m&Ms on top and don't blend in any Oreos at all. The middle is just plain vanilla ice cream. Not to mention the cold fries. These people literally have the easiest job and can't even do it correctly. It's no surprise AI is taking over. At this point I'm in agreement to just fire these lazy folks and just let Ai do the job.
JS
Jennifer Sanchez
Nov 15, 2025
1.0
food is delicious like always only problem is i walked in i was standing for a few minutes all the staff weren’t doing nothing they was just looking at me nobody would take our order there was people on the phone not doing nothing they took our orders cs we spoke up but they had already seen us wanting to order they just kept being on there phone
JM
James MCGee
Nov 10, 2025
5.0
good service 👍🏾 fast food 😋
SR
Sharla Rose
Nov 8, 2025
1.0
I come here after swim lessons my kids have across the street. They are hungry and I get them a kids meal and I get myself and my older son a $5 meal. They are constantly missing the chicken nuggets from the $5 meals or my extra fries I get with my points. When I come back, the next week they don’t honor the missing items and expect me to come back to get them the same day. I don’t live around here and I get rushed through the drive thru line and the close the window. I’m a shy person and don’t like confrontation. I try to do a rushed look over of my order and leave. But sometimes I’m in the middle of handing out happy meals to my hungry kids and get overwhelmed, forget to check and leave. The app makes it pretty much impossible to report missing items. And I don’t have tike to drive back for some fries. Then I have to divy up the meals I have and so nobody gets a full meal and I end up having to make more food at home. What’s the point of getting them a meal if it isn’t complete and I still have to cook. Takes the convenience out of a treat.
BD
Bobby Dick
Oct 25, 2025
5.0
Ordering in the app is the best way since they have app only deals (like free fries on Friday) and you are not in line waiting on a kiosk
What are the regular operating hours for McDonald's at 1753 S Interstate 35E, Carrollton, TX?
McDonald's at this location is open daily from 5:00 AM to 11:00 PM.
When is the drive-thru service available at this McDonald's?
The drive-thru is open every day from 5:00 AM to 11:00 PM.
What are the delivery hours for McDonald's at this location?
Delivery is available Monday through Saturday from 5:00 AM to 10:45 PM and on Sunday from 5:15 AM to 10:45 PM.
How can I place an order online for McDonald's in Carrollton, TX?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on the App Store and Google Play.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this location features a drive-thru service for convenient ordering.
Are there any nearby hotels if I’m visiting Carrollton and want to stay close to McDonald's?
Yes, nearby hotels include Guest Inn Motel, Spring Hill Suites Hotel, Super 8 by Wyndham Farmers Branch North Dallas, and Comfort Inn, making it convenient for guests to grab a meal at McDonald's.
What nearby convenience stores or gas stations can I visit before or after dining at McDonald's?
You can visit 7-Eleven or gas stations like Exxon and Chevron Station Farmers Branch located near McDonald's for additional convenience.
Are there other fast food options near McDonald's at this location?
Yes, nearby fast food restaurants include Taco Bueno, Subway, Jack in the Box, and Dairy Queen, providing a variety of dining choices in the area.
Does this McDonald's offer any rewards or mobile offers?
Yes, McDonald's offers the MyMcDonald's Rewards program where you can earn points for free food, and mobile offers are available through their app.