McDonald's

3.7
523 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1753 S Interstate 35E, Carrollton, TX
75006, United States

Hours

Reviews

3.7
523 reviews
5 stars
267
4 stars
84
3 stars
48
2 stars
20
1 star
104

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rude staff and long wait times.

Order Accuracy

Numerous reviews mentioned issues with incorrect orders and missing items.

Cleanliness

Feedback indicated inconsistent cleanliness, with some customers noting dirty tables and restrooms.

Food Quality

While some customers enjoyed the food, others described it as barely edible or not fresh.

App Experience

Customers appreciated the app for ordering, citing exclusive deals and avoiding long lines.
  • DM
    DarlingDarri M
    6 days ago
    1.0
    Every time I order on doordash they get it wrong. I ask for honey mustard and they put hot mustard instead. I pay for a mcflurry with extra Oreo and they put m&Ms on top and don't blend in any Oreos at all. The middle is just plain vanilla ice cream. Not to mention the cold fries. These people literally have the easiest job and can't even do it correctly. It's no surprise AI is taking over. At this point I'm in agreement to just fire these lazy folks and just let Ai do the job.
  • JS
    Jennifer Sanchez
    Nov 15, 2025
    1.0
    food is delicious like always only problem is i walked in i was standing for a few minutes all the staff weren’t doing nothing they was just looking at me nobody would take our order there was people on the phone not doing nothing they took our orders cs we spoke up but they had already seen us wanting to order they just kept being on there phone
  • JM
    James MCGee
    Nov 10, 2025
    5.0
    good service 👍🏾 fast food 😋
  • SR
    Sharla Rose
    Nov 8, 2025
    1.0
    I come here after swim lessons my kids have across the street. They are hungry and I get them a kids meal and I get myself and my older son a $5 meal. They are constantly missing the chicken nuggets from the $5 meals or my extra fries I get with my points. When I come back, the next week they don’t honor the missing items and expect me to come back to get them the same day. I don’t live around here and I get rushed through the drive thru line and the close the window. I’m a shy person and don’t like confrontation. I try to do a rushed look over of my order and leave. But sometimes I’m in the middle of handing out happy meals to my hungry kids and get overwhelmed, forget to check and leave. The app makes it pretty much impossible to report missing items. And I don’t have tike to drive back for some fries. Then I have to divy up the meals I have and so nobody gets a full meal and I end up having to make more food at home. What’s the point of getting them a meal if it isn’t complete and I still have to cook. Takes the convenience out of a treat.
  • BD
    Bobby Dick
    Oct 25, 2025
    5.0
    Ordering in the app is the best way since they have app only deals (like free fries on Friday) and you are not in line waiting on a kiosk

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 1753 S Interstate 35E, Carrollton, TX?

McDonald's at this location is open daily from 5:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's?

The drive-thru is open every day from 5:00 AM to 11:00 PM.