Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor customer service, including rude staff and long wait times.
Order Accuracy
Many reviews highlighted problems with incorrect orders and missing items, leading to customer frustration.
Food Quality
While some customers enjoyed the food, there were complaints about cold or improperly prepared meals.
App Functionality
Several customers experienced issues with the mobile app, particularly regarding rewards and order accuracy.
Cleanliness
The cleanliness of the restaurant was inconsistent, with some customers noting messy conditions.
JS
Joseph Smith
3 days ago
5.0
I want up to the drive through.I was looking for 2 mcdoubles. Lady at the drive through, let me know if I get two double cheeseburgers, which is the exact same thing with the little extra cheese. It saved me money, I didn't know that those were just mcdoubles with extra cheese. A beautiful chef's kiss thank you ma'am.
GL
Gaby Llamas
Dec 24, 2025
1.0
This location constantly has problems with the app. What is the points of the rewards if you are unable to use them when you go to this location. You give them the code then when you pull up to window they say it’s not working even though you already told them the code and of course you can’t get another one and they won’t adjust the pricing to reflect the rewards.
SS
Spidermanley
Dec 16, 2025
1.0
Little hangry, but pls dont skip me and take the other 2 people in the other drive thru lane when ive been waiting longer.
DK
Dean Knappenberger
Dec 3, 2025
3.0
The staff is typically pretty cold. Hardly get a "hello" half the time I go.
I use the app to make it quick and easy and I appreciate the app.
However, I most certainly asked for extra onions and pickles.. and as you can see they did not deliver. And if this is extra, I wonder what regular looks like..
Honestly, it is just onions and pickles.. I'm not going to die. The issue is that they are not simply reading the instructions before making the food. It's not hard.. it's fast food, simple enough that they typically hire KIDS to do it and they usually get it correct.
EE
Eee
Nov 27, 2025
1.0
Such incompetence. TURN OFF YOUR MOBILE APP DELIVERY WHEN YOU'RE CLOSED. YOU ARE CHARGING PEOPLE FOR NO REASON
What are the regular operating hours for McDonald's at 1753 S Interstate 35E, Carrollton, TX?
McDonald's at this location is open daily from 5:00 AM to 11:00 PM.
When is the drive-thru service available at this McDonald's?
The drive-thru is open every day from 5:00 AM to 11:00 PM.
What are the delivery hours for McDonald's at this location?
Delivery is available Monday through Saturday from 5:00 AM to 10:45 PM and on Sunday from 5:15 AM to 10:45 PM.
How can I place an order online for McDonald's in Carrollton, TX?
You can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on the App Store and Google Play.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this location features a drive-thru service for convenient ordering.
Are there any nearby hotels if I’m visiting Carrollton and want to stay close to McDonald's?
Yes, nearby hotels include Guest Inn Motel, Spring Hill Suites Hotel, Super 8 by Wyndham Farmers Branch North Dallas, and Comfort Inn, making it convenient for guests to grab a meal at McDonald's.
What nearby convenience stores or gas stations can I visit before or after dining at McDonald's?
You can visit 7-Eleven or gas stations like Exxon and Chevron Station Farmers Branch located near McDonald's for additional convenience.
Are there other fast food options near McDonald's at this location?
Yes, nearby fast food restaurants include Taco Bueno, Subway, Jack in the Box, and Dairy Queen, providing a variety of dining choices in the area.
Does this McDonald's offer any rewards or mobile offers?
Yes, McDonald's offers the MyMcDonald's Rewards program where you can earn points for free food, and mobile offers are available through their app.