McDonald's

3.7
532 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1753 S Interstate 35E, Carrollton, TX
75006, United States

Hours

Reviews

3.7
532 reviews
5 stars
270
4 stars
85
3 stars
49
2 stars
20
1 star
108

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor customer service, including rude staff and long wait times.

Order Accuracy

Many reviews highlighted problems with incorrect orders and missing items, leading to customer frustration.

Food Quality

While some customers enjoyed the food, there were complaints about cold or improperly prepared meals.

App Functionality

Several customers experienced issues with the mobile app, particularly regarding rewards and order accuracy.

Cleanliness

The cleanliness of the restaurant was inconsistent, with some customers noting messy conditions.
  • JS
    Joseph Smith
    3 days ago
    5.0
    I want up to the drive through.I was looking for 2 mcdoubles. Lady at the drive through, let me know if I get two double cheeseburgers, which is the exact same thing with the little extra cheese. It saved me money, I didn't know that those were just mcdoubles with extra cheese. A beautiful chef's kiss thank you ma'am.
  • GL
    Gaby Llamas
    Dec 24, 2025
    1.0
    This location constantly has problems with the app. What is the points of the rewards if you are unable to use them when you go to this location. You give them the code then when you pull up to window they say it’s not working even though you already told them the code and of course you can’t get another one and they won’t adjust the pricing to reflect the rewards.
  • SS
    Spidermanley
    Dec 16, 2025
    1.0
    Little hangry, but pls dont skip me and take the other 2 people in the other drive thru lane when ive been waiting longer.
  • DK
    Dean Knappenberger
    Dec 3, 2025
    3.0
    The staff is typically pretty cold. Hardly get a "hello" half the time I go. I use the app to make it quick and easy and I appreciate the app. However, I most certainly asked for extra onions and pickles.. and as you can see they did not deliver. And if this is extra, I wonder what regular looks like.. Honestly, it is just onions and pickles.. I'm not going to die. The issue is that they are not simply reading the instructions before making the food. It's not hard.. it's fast food, simple enough that they typically hire KIDS to do it and they usually get it correct.
  • EE
    Eee
    Nov 27, 2025
    1.0
    Such incompetence. TURN OFF YOUR MOBILE APP DELIVERY WHEN YOU'RE CLOSED. YOU ARE CHARGING PEOPLE FOR NO REASON

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 1753 S Interstate 35E, Carrollton, TX?

McDonald's at this location is open daily from 5:00 AM to 11:00 PM.

When is the drive-thru service available at this McDonald's?

The drive-thru is open every day from 5:00 AM to 11:00 PM.