Brand Certified
Five Guys
3.9(1040 reviews)
Certified by Five Guys • Mar 01, 2026
Business Details
3400 E. Hebron Parkway, Carrollton, TX
75010, United States
Certified by Five Guys • Mar 01, 2026
(972) 248-6043
Certified by Five Guys • Mar 01, 2026
https://restaurants.fiveguys.com/3400-e-hebron-parkway
Certified by Five Guys • Mar 01, 2026
About
Certified by Five Guys • Mar 01, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 3400 E. Hebron Parkway in Carrollton is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Five Guys • Mar 01, 2026
Hours
Certified by Five Guys • Mar 01, 2026
Reviews
3.9
1,040 reviews
5 stars
508
4 stars
213
3 stars
135
2 stars
69
1 star
115
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences varied, with some staff being friendly and attentive, while others displayed poor attitudes and lack of coordination.
Food Quality
Food quality was inconsistent; while many praised the burgers and fries, others reported issues with cold or stale items.
Pricing Concerns
Many customers felt the prices were too high for the quality of food received, leading to dissatisfaction.
Cleanliness
The restaurant was generally reported as clean, but some customers noted issues with the cleanliness of restrooms and overall atmosphere.
- FBFlight Lounge BeatsFeb 22, 20261.0The fact that they always are 10-15 minutes late on every delivery order at every restaurant is just kind of sad at this point lol
- CDChas DukeJan 31, 20265.0Andre at Five Guys did a great job. The food was made to order, hot and fresh, and it tasted amazing. Everything came out exactly how I asked for it. The burger was flavorful, the fries were on point, and you could tell care went into it. Service was just as solid. Andre was friendly, attentive, and kept things moving without making it feel rushed. He made sure the order was right and that I was taken care of. I appreciate the laughs and the great food. I’ll definitely be back
- BJBrian JJan 29, 20265.0I got the combo with the little burger/little fry and it was plenty of food.
- ADAquina DawsonJan 18, 20265.0I was pleasantly greeted by Nicole today who was happy to share all the details of this burger joint's menu. It was my first time and she made a suggestion to try their new combo. I decided to go with fries and a strawberry shake with oreo pieces. She kept a genuine smile on her face. The fries were just how I like them, softly seasoned with salt and fresh! I didn't have to use ketchup to enjoy. Joe on the grill did great with greeting me with a smile when handing me my after church snack break. He gave me plenty of napkins without me having to ask. The atmosphere was clean and gave that old fashion burger joint charm. I came in right before a rush of customers. I saw that neither, Nicole or Joe, were frazzled from the additional customers. I don't come out to Carrollton often, but will be stopping by again when I'm in the area. Next time I'll get a burger and share the quality. For two day, snaps for a team that enjoys their jobs. Thank you for great customer service!
- YCYosmar CarvajalJan 17, 20265.0Exelente comida, buen servicio, exelente atención al público
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys at 3400 E. Hebron Parkway in Carrollton accept reservations?
No, Five Guys at this location does not accept reservations.
What are the opening hours for Five Guys in Carrollton?
Five Guys in Carrollton is open daily from 11:00 AM to 10:00 PM.
Can I order Five Guys for delivery in Carrollton?
Yes, delivery is available daily from 11:00 AM to 9:30 PM through their online ordering platform.
What types of payment does Five Guys in Carrollton accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is Five Guys Carrollton suitable for families with children?
Yes, Five Guys welcomes children and offers a children's menu along with high chairs and wheelchair accessible restrooms.
How can I customize my order at Five Guys?
Five Guys offers more than 250,000 ways to customize your burger and over 1,000 milkshake combinations to satisfy your cravings.
Does Five Guys at Carrollton offer takeout and dine-in options?
Yes, this location offers both in-store pickup and dine-in services with casual attire.
What nearby places can I visit before or after dining at Five Guys Carrollton?
You can visit nearby spots such as Gigi's Cupcakes USA for desserts, Jon Ric International Spa and Wellness Center for relaxation, or LA Fitness for a workout session.
Are there other dining options near Five Guys at 3400 E. Hebron Parkway?
Yes, nearby dining options include Zalat Pizza, Pie Five Pizza, Pei Wei Asian Restaurant, and Raising Cane's Chicken Fingers.
How can nearby transit or local venues help me reach Five Guys Carrollton?
Nearby landmarks such as Avalon West Plano and Schlotzsky's can help you navigate to Five Guys, and the surrounding area has multiple restaurants and services to enjoy before or after your visit.
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