Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 3400 E. Hebron Parkway in Carrollton is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.9
1,060 reviews
5 stars
517
4 stars
219
3 stars
139
2 stars
70
1 star
115
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; while some enjoyed the burgers and fries, others reported issues like cold food, hair in meals, and stale fries.
Customer Service
Customer service experiences varied widely, with some praising friendly staff and others reporting rude or inattentive service.
Cleanliness
The restaurant was generally noted as clean, but some reviews mentioned issues with dirty tables and unsanitary conditions.
Pricing
Many customers felt the prices were too high for the quality of food received, with several mentioning better value at other burger chains.
- MDMiguel Diaz4 days ago1.0I don't recommend this place; it's very expensive and the food isn't good.
- CFChris FineganJan 1, 20265.0Hands down the best fast food burger you’re going to get. The pricing is def on the higher side but food is great, it’s fresh.
- LBLaToya BeardDec 14, 20255.0As soon as we came in Nicole P greeted us and explained the menu. The food was really delicious! We got the grilled cheese patty melt which was prepared very neatly. We'll be back! Thank you guys!!!
- APABRAHAM PIÑADec 7, 20251.0Just buy a cheeseburger and i fine a long hair on my burger is nasty
- MNMaria Lourdes NguyenNov 8, 20255.0Everything was perfect! We arrived and there was no line. The burger was cooked just right, nice and juicy. A generous portion of fries. Excellent service 💯
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 3400 E. Hebron Parkway in Carrollton accept reservations?
No, Five Guys at this location does not accept reservations.
What are the opening hours for Five Guys in Carrollton?
Five Guys in Carrollton is open daily from 11:00 AM to 10:00 PM.
Can I order Five Guys for delivery in Carrollton?
Yes, delivery is available daily from 11:00 AM to 9:30 PM through their online ordering platform.
What types of payment does Five Guys in Carrollton accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is Five Guys Carrollton suitable for families with children?
Yes, Five Guys welcomes children and offers a children's menu along with high chairs and wheelchair accessible restrooms.
How can I customize my order at Five Guys?
Five Guys offers more than 250,000 ways to customize your burger and over 1,000 milkshake combinations to satisfy your cravings.
Does Five Guys at Carrollton offer takeout and dine-in options?
Yes, this location offers both in-store pickup and dine-in services with casual attire.
What nearby places can I visit before or after dining at Five Guys Carrollton?
You can visit nearby spots such as Gigi's Cupcakes USA for desserts, Jon Ric International Spa and Wellness Center for relaxation, or LA Fitness for a workout session.
Are there other dining options near Five Guys at 3400 E. Hebron Parkway?
Yes, nearby dining options include Zalat Pizza, Pie Five Pizza, Pei Wei Asian Restaurant, and Raising Cane's Chicken Fingers.
How can nearby transit or local venues help me reach Five Guys Carrollton?
Nearby landmarks such as Avalon West Plano and Schlotzsky's can help you navigate to Five Guys, and the surrounding area has multiple restaurants and services to enjoy before or after your visit.