Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!
Mixed reviews on food quality; some customers enjoyed fresh bagels while others received stale or poorly made items.
Service Issues
Frequent complaints about slow service, incorrect orders, and unhelpful staff.
Cleanliness
Concerns raised about unsanitary conditions in the dining area and food preparation.
Customer Experience
Positive feedback on friendly staff and management, but many customers reported negative experiences due to long wait times and order mistakes.
Pricing Concerns
Customers feel that prices are high relative to the quality and portion sizes of the food.
LB
Lynda B
Dec 21, 2025
1.0
My daughter brought Einstein Bagels home for breakfast. She purchased 6 of them around 8:30 am, they were horrible. Hard as a rock, not as large as they used to be. Maybe leftovers from yesterday. Or they have completely changed how they make bagels. Purchasing bagels at a grocery store would have been a better choice. If this is the new normal for Einsteins they will not be in business for long.
RP
Ryan P
Dec 17, 2025
5.0
Amazing bagels. The flavor was melting off my tongue.
LP
ladee p
Dec 17, 2025
5.0
had a texas brisket on a 6 cheese bagel and it was wonderful
ED
E Demce
Dec 7, 2025
5.0
Love their bagels , clean establishment, good service.
KS
Kathy Scheitlin
Dec 3, 2025
1.0
I really wanted to like this place, but my visit to Einstein Bagels was honestly terrible. I came in during the morning rush and expected it to be busy, but the staff seemed completely overwhelmed and uninterested in helping customers. I stood in line for almost 15 minutes while employees chatted behind the counter instead of taking orders.
When I finally ordered, they were already out of several basic items — including plain bagels — which is kind of ridiculous for a bagel shop before 10 a.m. The bagel I ended up with was stale and hard, and the cream cheese portion was tiny for what they charge. My coffee was lukewarm, tasted burnt, and definitely wasn’t fresh.
To top it off, the seating area was dirty, with crumbs all over tables and trash overflowing. No one seemed to care about cleaning or customer service at all. For the price they charge, this was absolutely not worth it. I won’t be returning, and I’d recommend finding a local bagel spot instead if you actually want fresh food and decent service.
$18 for two tiny MICROWAVED egg sandwiches? Ridiculous.
Frequently Asked Questions About Einstein Bros. Bagels
What are the regular operating hours for Einstein Bros. Bagels in Carrollton, TX?
The store is open Monday to Friday from 5:00 AM to 2:00 PM and on Saturdays and Sundays from 6:00 AM to 2:00 PM.
Is Einstein Bros. Bagels in Carrollton closed on major holidays?
Yes, the location is closed on Christmas Day each year.
Does Einstein Bros. Bagels offer in-store pickup for orders?
Yes, in-store pickup is available as a service option.
Can I order Einstein Bros. Bagels online or use a mobile app?
Yes, you can order via their website or through their iOS and Android apps.
What payment methods does Einstein Bros. Bagels accept?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, MasterCard, Samsung Pay, and Visa.
Does Einstein Bros. Bagels provide catering services?
Yes, catering is offered along with dine-in, drive-thru, and WiFi services.
What signature food items are available at this Einstein Bros. Bagels location?
Popular items include gourmet bagels, cage-free egg sandwiches like the All Nighter and Texas Brisket Egg Sandwich, Nova Lox Sandwich, cold brew coffee, and Baker’s Dozen bagel boxes.
Are there any notable nearby restaurants close to Einstein Bros. Bagels where I can visit after my meal?
Yes, nearby you can visit The Egg & I Restaurants, Awake, Buffalo Wild Wings, Taco Cabana, and Masu Sushi & Hibachi.
What nearby places can help me find Einstein Bros. Bagels easily?
Nearby places like Sport Clips Haircuts of West Plano/Carrollton and Bank OZK are good landmarks to help you locate the bagel shop.
Are there other food options close to Einstein Bros. Bagels for a varied dining experience?
Yes, besides Einstein Bros., nearby options include Cinnabon at Schlotzsky's, Lenny's Sub Shop, Dickey's Barbecue Pit, Red Brick Pizza, and Five Guys for different tastes.