Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Many customers praised the friendly and attentive service from staff, with specific mentions of employees like Jaden and Khadijah for their exceptional customer interactions.
Management Issues
Several reviews highlighted concerns about management practices, particularly regarding staffing during peak hours and inconsistent service quality.
Drink Quality
While many enjoyed their drinks, there were complaints about drinks being poorly made or lacking flavor, indicating inconsistency in drink preparation.
Atmosphere
Customers appreciated the positive and energetic atmosphere, often noting the cheerful demeanor of the staff, which contributed to a pleasant experience.
Speed of Service
Feedback was mixed on service speed; while some praised quick service, others reported long wait times and inefficiencies during busy periods.
KP
Keanna Pohl
1 day ago
5.0
Every time I go there (and I'm inconsistent) the staff is warm and friendly in the most refreshing of ways. Today in particular it was exceptional and I interacted with several staff members all with matching energy. Thank you for being you.
PH
Prince Harris
2 days ago
3.0
Drive through coffee chain
EV
Erika Vazquez
Nov 16, 2025
1.0
$5 for a full cup of ice 😆 ridiculous
CO
Caroline O
Nov 14, 2025
5.0
Super friendly location!! Cold brew I got was delicious, really funny girl at the handoff window (didn’t get her name, she had cute short locs) Made my day, thanks guys!!
EE
Evelyn
Oct 13, 2025
1.0
The management at this location really needs improvement. Who in their right mind schedules only two baristas during the busiest time of the day? It’s incredibly unfair to the staff and frustrating for customers. I’ve never been to this location and actually seen a manager present. The baristas today were amazing and did everything they could to help, but the managers should be ashamed of how poorly this store is being run.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What types of drinks does Dutch Bros Coffee offer?
Dutch Bros Coffee offers a variety of drinks including killer coffees, epic drinks, classic espresso drinks like mocha, latte, breve, Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades.
Are there sugar-free flavor options available?
Yes, sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
Can I customize my drink at Dutch Bros Coffee?
Yes, broistas are happy to make any drink the way you'd like for a personalized experience.
What payment methods does Dutch Bros Coffee accept?
They accept cash, major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Some locations may also accept personal checks.
What are the operating hours for the Carrollton, TX location?
The location at 1211 E Trinity Mills Rd is open Monday to Sunday from 5:00 AM to 10:00 PM, except Wednesdays which close at 3:30 PM, and Fridays and Saturdays which stay open until 11:00 PM.
Where is the Dutch Bros Coffee in Carrollton located?
It is located at 1211 E Trinity Mills Rd, Carrollton, TX 75006.
Does Dutch Bros Coffee offer delivery services?
Dutch Bros Coffee does not offer delivery, but they provide curbside pickup and recommend visiting the location for the best experience.
What nearby restaurants can I visit before or after my Dutch Bros Coffee stop?
Nearby restaurants include Whataburger, Burger King, Crazy BBQ 고깃집 (Korean and Asian cuisine), Somunnan Banchannara (Korean restaurant), and Dickey's Barbecue Pit for a variety of dining options.
What other services or stores are located near Dutch Bros Coffee in Carrollton?
Nearby you can find Walmart Supercenter, Muse Hair Salon, The Fix phone repair, Verizon Wireless, FedEx Office, and Optometry Eye Center, among others, offering convenience for errands and shopping.
Are there family-friendly amenities or pets allowed at Dutch Bros Coffee?
Yes, Dutch Bros Coffee welcomes families and children, and pets are also welcome at the location.