Brand Certified
Dunkin'
3.6(618 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
3216 E Hebron Pkwy, Carrollton, TX
75010, United States
Certified by Dunkin' • Mar 01, 2026
(972) 306-1202
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Carrollton, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.6
618 reviews
5 stars
287
4 stars
107
3 stars
56
2 stars
38
1 star
130
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including rudeness from staff and lack of acknowledgment upon entering.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and inconsistent drink quality.
Food Quality
Customers frequently mentioned subpar food quality, including stale donuts and poorly made sandwiches.
Inconsistency
There were complaints about inconsistent service and product quality, with some customers noting that their experiences varied greatly from visit to visit.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and noted positive experiences with service and product quality.
- CFCA F3 days ago1.0My coffee tasted like dirty water, and was definitely from the morning. Absolutely gross, I threw it out.
- LBLynda BFeb 15, 20261.0I ordered delivery from This Dunkin for the first time. I normally order from a different Dunkin but this one popped up first on my Uber profile with a $5 coupon. So I thought I would use it. My experience was very disappointing. I ordered a Bacon egg and cheese bagel and an iced Dunkinlatte. The bagel was very hard leftover from yesterday maybe. The American cheese was hard to find and impossible to taste because there was less than 1/4 slice. The espresso from the Dunkinlatte was mostly missing. Now I order these items weekly and I know they were not made correctly this time. Hopefully management will read my complaints and take corrective action.
- JMJohn MoranJan 23, 20261.0The staff didn’t acknowledge guest as they walked in. When I came in to pick up a delivery they just said it will be awhile… How long for an iced drink and a donut? Been waiting 10 minutes when I ask a question they just nod their heads and laugh. So I speak up and tell them to use their words. No orders up and no acknowledgment. 1 star
- EMerika montillaJan 10, 20261.0When did good customer service become out of style? Who hires these unprofessionals? The white girl at the register was acting like taking our order was such an inconvenience to her. It makes the whole experience super uncomfortable. The other girl was lovely tho. (7:10pm on Jan-10-2026)
- ADArielle DavisJan 3, 20261.0I ordered a matcha, and was handed a grey drink in a half filled cup. I asked if it could be remade, and was given a slightly more full mysterious gray liquid. I asked for a refund which seemed to REALLY upset the cashier (a brunette white woman) who proceeded to demand I try it first. I refused, which upset her even more, she then cussed at me while angrily processing my refund. My first and LAST time at any dunkin.
Frequently Asked Questions About Dunkin'
What are the operating hours for this Dunkin' location in Carrollton, TX?
This Dunkin' is open daily from 5:00 AM to 8:00 PM for dine-in, take-out, and drive-thru services.
Does this Dunkin' offer delivery and curbside pickup?
Yes, this location offers delivery and curbside pickup services for customer convenience.
Where is this Dunkin' located?
It is located at 3216 E Hebron Pkwy, Carrollton, TX 75010, USA, in the Denton sublocality.
What special seasonal items are currently available at Dunkin'?
Currently, Dunkin' offers seasonal favorites like the Pumpkin Spice Iced Signature Latte, Chipotle Loaded Hash Browns, and the new Cereal N' Milk Iced Latte with marshmallow flavored cereal milk.
Can I order ahead using a mobile app for faster service?
Yes, you can order ahead using the Dunkin' mobile app, available on both iOS and Android platforms, for a quick grab and go experience.
Does this Dunkin' location have a drive-thru service?
Yes, this Dunkin' location includes a drive-thru for fast and convenient service.
What types of food and drinks does this Dunkin' serve?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and comfort food, catering to breakfast, lunch, brunch, and dinner meals.
Are there any nearby restaurants where customers can dine after visiting Dunkin'?
Yes, nearby dining options include LA Burger, Little Greek Fresh Grill, Tin Star (tacos), Bacci's Pizza & Pasta, and Lenny's Sub Shop, all within a short distance, offering a variety of cuisines for further dining experiences.
What nearby coffee or cafe options are around this Dunkin' location if I want to try something different?
Besides Dunkin', there are no other coffee shops listed nearby, making this location a convenient choice for coffee, donuts, and breakfast treats in the area.
Are there any nearby health or wellness centers close to this Dunkin'?
Yes, nearby health facilities include DaVita Renal Center of Carrollton and Action Behavior Centers for ABA Therapy for Autism, offering specialized health services close to Dunkin'.
Brand Certified Facts from Dunkin'
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Certified March 01, 2026Yext Knowledge Graph
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