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Chipotle Mexican Grill

2.3
(71 reviews)

About

Mexican Restaurant
Chipotle Carrollton is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
4825 N. Josey LN., Carrollton, TX
75010, United States

Hours

Reviews

2.3
71 reviews
5 stars
17
4 stars
3
3 stars
3
2 stars
6
1 star
42
  • AA
    Ana A
    1 day ago
    1.0
    What a horrible experience. I was about to pay for my food when the manager started yelling at his coworkers and shaming them for helping another coworker. I walked out without my food
  • HH
    HonestReviewer32
    6 days ago
    1.0
    Will not honor your pickup time, got trapped in the drive thru for 27 minutes for absolutely no reason. You can find a better chipotle.
  • WS
    Whitney S
    Feb 19, 2026
    1.0
    Welp. Got our first case of food poisoning here. How do I know? It was the only thing I had eaten from the prior night to lunchtime the following day. We have eaten religiously at the chipotle off 121 - never had this happen!!!
  • RV
    Roji Varughese
    Feb 18, 2026
    2.0
    I was asked if I wanted double meat and I said yes, and I received 1 1/2 portions. If I'm paying for double portions, there should be double the meat, and not a portion and a half..
  • AK
    Ali Khowaja
    Jan 28, 2026
    1.0
    Worst customer service I have ever experienced. The brown rice were uncooked in the bowl and a burrito we ordered. After a couple of bites of the bowl we went to the counter to explain the rice are uncooked. The big tall guy immediately denied without even trying. Upon my second ask he rudely said we dont make custom rice for everyone, there were no complaints from other customers so rice are good. Ofcourse there would be no complaints because we were the only dining-in at that time. Regardless, he rudely asked us to remove the order from the glass shelf. At that point, my friend with me suggested to leave because there was no point arguing with a person who is there with no good faith. We ended up trashing the bowl. To the management here: this was my worst customer experience at any restaurant. I am not the first one leaving a bad review :) And kindly educate employees to fully cook the rice otherwise its going to hurt people's stomach!

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours for Chipotle Mexican Grill in Carrollton, TX?

Chipotle Mexican Grill in Carrollton, TX is open daily from 10:45 AM to 11:00 PM.

Where is the Chipotle Mexican Grill located in Carrollton?

It is located at 4825 N. Josey LN., Carrollton, TX 75010, USA.

Brand Certified Facts from Chipotle Mexican Grill

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Certified March 01, 2026Yext Knowledge Graph
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