Brand Certified
Chipotle Mexican Grill
3.8(686 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
1016 E Hebron Pkwy, Carrollton, TX
75010, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(972) 394-6135
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/tx/carrollton/1016-e-hebron-pkwy?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=3220
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Fast Food RestaurantMexican Restaurant
Chipotle Carrollton TX is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.8
686 reviews
5 stars
362
4 stars
112
3 stars
47
2 stars
24
1 star
141
What are people saying?
AI-generated from recent customer reviews
Portion Sizes
Numerous customers reported consistently small portion sizes, particularly for meat, leading to dissatisfaction with value for money.
Customer Service
Feedback highlighted a mix of experiences with customer service, ranging from friendly and helpful staff to rude and unprofessional interactions.
Food Quality
While some customers praised the freshness and taste of the food, others reported issues with food quality, including stale chips and improperly cooked rice.
Order Accuracy
Many reviews indicated problems with order accuracy, including missing items and incorrect modifications, particularly with online orders.
Cleanliness
Several customers noted concerns about the cleanliness of the restaurant, including dirty tables and unsanitary food preparation practices.
- JPJC Patino2 days ago2.0The white rice was overcooked and very sticky, the steak was not cooked well and very hard to eat.
- DKDrew KFeb 6, 20261.0This location used to be good but they hired an older lady who works during the afternoons. The portions she gives are very small in comparison to every other staff member and other chipotles. I wouldn’t consider it one serving of veggies or cheese as she skimps in a ridiculous manner. Not worth paying $10+ for a child’s portion.
- CNCP NayakFeb 4, 20262.0Ordered Chipotle for the office through Uber Eats, getting two burritos with mixed meat and one chicken burrito bowl. Unfortunately, both burritos were missing the meat, which was really disappointing for my teammates. We usually don’t have issues like this with Chipotle, so this was unexpected and frustrating, especially when ordering for a group. Everything else seemed fine, but missing the main protein is a pretty big oversight. Not sure what went wrong at this particular location, but I hope they improve order accuracy going forward.
- QDQueen Keisha Prince DeshawnDec 22, 20255.0Everyone is so nice and very patient. I also got fresh food during the busiest hours
- RBRayLynn BigbyDec 20, 20254.0Got catering order for my staff. Great option would recommend
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill in Carrollton TX?
Chipotle Mexican Grill in Carrollton TX is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill offer pickup and delivery services?
Yes, Chipotle Mexican Grill offers both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in Carrollton TX?
It is located at 1016 E Hebron Pkwy, Denton, Carrollton, TX 75010, United States.
Can I order Chipotle online through a mobile app?
Yes, you can order through the Chipotle app available on the Apple App Store or via their online ordering link.
What type of food does Chipotle Mexican Grill serve?
Chipotle serves fast-casual Mexican cuisine, including customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Does Chipotle Carrollton support any special communities?
Yes, Chipotle Carrollton welcomes LGBTQ customers and promotes inclusivity.
What are some nearby dining options to Chipotle in Carrollton TX?
Nearby dining options include Mulan Noodle & Grill for Chinese cuisine, Sai Bhavan and Biryani Nation for Indian food, and Palio's Pizza for Italian cuisine.
Are there educational services near the Chipotle location?
Yes, Sylvan Learning, a tutoring and test preparation center, and Lutalo Delta Research-Inc, an educational and medical research institute, are nearby.
What nearby services could customers visit after or before dining at Chipotle?
Customers might visit Walmart Pharmacy for health needs, Serenity Nails and Day Spa for relaxation, or Verizon for electronics and mobile services near Chipotle.
How can I contact Chipotle Carrollton for more information or feedback?
You can contact Chipotle Carrollton via phone at +1 972-394-6135 or email at TX.3220.CarrolltonTX@chipotle.com.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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