Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Carrollton TX is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.8
684 reviews
5 stars
362
4 stars
111
3 stars
47
2 stars
22
1 star
142
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with staff, ranging from friendly and accommodating to rude and unprofessional.
Portion Sizes
Many customers expressed dissatisfaction with the small portion sizes, feeling that they were not receiving value for their money.
Food Quality
While some reviews praised the freshness and taste of the food, others reported issues such as stale ingredients, poorly cooked rice, and even finding foreign objects in their meals.
Cleanliness
Several reviews highlighted concerns about the cleanliness of the restaurant, with reports of dirty tables and unsanitary food preparation practices.
Consistency
Customers noted a lack of consistency in food preparation and service, with experiences varying significantly from visit to visit.
- QDQueen Keisha Prince DeshawnDec 22, 20255.0Everyone is so nice and very patient. I also got fresh food during the busiest hours
- RBRayLynn BigbyDec 20, 20254.0Got catering order for my staff. Great option would recommend
- PMPriscilla MurphyNov 20, 20251.0I will never go to this location again. I came with my daughter an hour before closing to receive the worst customer service ever. A white employee piled up a white customer before me and then left to go to the back without serving me and my daughter . She goes to the back to chit chat with 5 other employees . We waited 5mins for the cashier to finish the previous customer while 6 employees look at us waiting to be served. The cashier is now making the bare minimum bowl and the previous white employee comes back to service another white customer that had just walked in. I don’t spend my money where I’m not wanted. I should have put it all back.
- QFQueena “Sexy” FortuneNov 20, 20255.0Now my son and I love thus place. I buy a bowl 🥣 and we share it, that how big the bowl is. My son says mom it's the best. My son don't eat meat, but I do. I love the chicken 🐔 and steak 🍖 . I have also had a burrito 🌯 from there steak it was big and tasted great 👍🏽. Oh my son loves the guacamole ❤️. We have dine in and we have done take-out.
- AKAzmar KhanNov 17, 20251.0I almost never leave reviews anywhere so you have to be pretty awful for me to log into my account and post a review. I absolutely love chipotle it’s an almost every day post workout meal, but this is the worst location in Texas if not in the world. The portions are insanely small, it’s like as the days go by they only get stingy. I once asked for a double chicken and they barely gave me any portion at all and when I asked for a bit more, the guy put two pieces and then charged me for triple chicken I don’t even know if this place has a manager, but it’s one of the most awful chipotles out there. While the portions are obviously small and the staff is stingy, it feels like no one has smiled in ages. God knows how this location is still out here .. absolutely atrocious.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill in Carrollton TX?
Chipotle Mexican Grill in Carrollton TX is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill offer pickup and delivery services?
Yes, Chipotle Mexican Grill offers both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in Carrollton TX?
It is located at 1016 E Hebron Pkwy, Denton, Carrollton, TX 75010, United States.
Can I order Chipotle online through a mobile app?
Yes, you can order through the Chipotle app available on the Apple App Store or via their online ordering link.
What type of food does Chipotle Mexican Grill serve?
Chipotle serves fast-casual Mexican cuisine, including customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Does Chipotle Carrollton support any special communities?
Yes, Chipotle Carrollton welcomes LGBTQ customers and promotes inclusivity.
What are some nearby dining options to Chipotle in Carrollton TX?
Nearby dining options include Mulan Noodle & Grill for Chinese cuisine, Sai Bhavan and Biryani Nation for Indian food, and Palio's Pizza for Italian cuisine.
Are there educational services near the Chipotle location?
Yes, Sylvan Learning, a tutoring and test preparation center, and Lutalo Delta Research-Inc, an educational and medical research institute, are nearby.
What nearby services could customers visit after or before dining at Chipotle?
Customers might visit Walmart Pharmacy for health needs, Serenity Nails and Day Spa for relaxation, or Verizon for electronics and mobile services near Chipotle.
How can I contact Chipotle Carrollton for more information or feedback?
You can contact Chipotle Carrollton via phone at +1 972-394-6135 or email at TX.3220.CarrolltonTX@chipotle.com.