Arby's

3.8
729 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2670 Midway Road, Carrollton, TX
75006, United States

Hours

Reviews

3.8
729 reviews
5 stars
311
4 stars
190
3 stars
97
2 stars
46
1 star
85

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported slow service, rude staff, and order inaccuracies, leading to dissatisfaction.

Food Quality

Feedback on food quality was mixed; while some enjoyed fresh and hot meals, others experienced issues with stale or poorly prepared items.

Cleanliness

The restaurant was noted for being clean by several customers, although some mentioned unsanitary conditions at times.

Pricing Concerns

Customers expressed frustration over rising prices and perceived value, with some feeling that the quality did not justify the cost.
  • KS
    keri sims
    Dec 14, 2025
    1.0
    Went to the drive thru tonight wanted curly fries and a sandwich. Ordered 2 #1's classic. No do you want combos, anything else you know they always try yo up sell you something. Nope Thanh the man working takes my card shoves 2 sandwich in a bag gives it out with my card and walks away. Now this place always looks empty now I know why. I will spend my money elsewhere from now on.
  • KG
    Kenny Gruber
    Nov 5, 2025
    3.0
    Super mid
  • TF
    Tim Fooks
    Oct 14, 2025
    5.0
    Sandwich is always prepared fresh and the fries are hot. The store is clean and the staff is polite.
  • AM
    Alex Sagcal, MBA.
    Sep 7, 2025
    5.0
    Yuck! Too much condensation on the inside of the Sandwich wrap; it was mushy and stringy on the inside. Exact words from my wife. She ordered the Loaded Italian. She was not happy! As for me I ordered the turkey and swiss ,it was amazing!
  • JE
    Jacob Escobedo
    Aug 3, 2025
    1.0
    The service here is horrible! They messed up my order up and I went back and this is what I get back no meat! Like it wasn’t my fault yall messed up the order my wife can’t eat cheese and then I get no meat just close this location down! Letting the rest of the community this is what you get when you come here! $30 for no meat is crazy!