McDonald's

3.4
940 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
200 23rd St, Canyon, TX
79015, United States

Hours

Reviews

3.4
940 reviews
5 stars
320
4 stars
179
3 stars
159
2 stars
79
1 star
203

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and unresponsive staff.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold, old, or improperly prepared items.

Employee Conduct

While some employees were praised for their friendliness, others were criticized for rudeness and unprofessional behavior.

Management Problems

Several reviews highlighted poor management practices, including lack of organization and inadequate staff training.

Cleanliness

Customers noted that the restaurant was often dirty and in need of maintenance.
  • BK
    Brady Kendrick
    1 day ago
    1.0
    Do not do mobile pick up or drive thru at this location. It is chronically slow! Wait times routinely hit around 30 minutes to get “fast food.”
  • RP
    Rachel P
    Nov 12, 2025
    1.0
    I hate coming here. Expect to always wait 22-45 minutes here. They never staff well apparently because you will never get your food under 20 mins. And 80% of the time, order is missing something. Recently they came to the window to see what I even ordered, then had me pull over so they can assist other cars, to then also forget what I ordered. Came back again much later to offer me something completely wrong. I just took it and left because I was so pissed and late for an event.
  • BE
    Blake Ellis
    Nov 3, 2025
    1.0
    They do not open on time. Hash browns are always soggy also. I don't care for Whataburger breakfast but it's usually what I settle for after I get here at 6am and the doors are locked with the lights off.
  • TC
    Trae Corley
    Nov 1, 2025
    1.0
    Not for human consumption. Food has so many preservatives that you can leave it sitting out for several months and it will look the same; if you think that is good you are absolutely crazy and you should definitely eat this biohazard food
  • KH
    Karissa Hatter
    Oct 21, 2025
    1.0
    Young lady at speaker taking orders two at a time per line. I was bypassed for another customer. Then I was given excuses. Charged my account $41.00 twice!!! Got to second window. This different young lady was arguing with me about how many drinks she had given me as my sweet tea was behind her. She gave me a Dr.pepper when I had ordered a coke. I was told to move forward and wait and I declined. Then was given my food with part of the combo missing but of course I did find this out until I got home 10 minutes away. Failed to deliver any type of customer service and I paid 82.00 for it. I want a full refund. I promise not to return. I’ll drive to Amarillo instead!

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 200 23rd St in Canyon, TX?

McDonald's is open from 5:30 AM to 11:00 PM Monday through Friday, and from 6:00 AM to 11:00 PM on weekends.

When is the McDonald's drive-thru open?

The drive-thru operates from 5:30 AM to 11:00 PM Monday through Thursday, 5:30 AM to midnight on Friday, 6:00 AM to midnight on Saturday, and 6:00 AM to 11:00 PM on Sunday.