Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported issues with food quality, including cold, old, or improperly cooked items.
Order Accuracy
A significant number of reviews highlighted problems with order accuracy, including missing items and incorrect orders.
Service Speed
Many customers experienced long wait times, particularly during drive-thru and mobile orders, leading to frustration.
Staff Behavior
While some staff were praised for their friendliness, others were criticized for being rude or unprofessional.
Cleanliness
Several reviews mentioned cleanliness issues within the restaurant, indicating a need for better maintenance.
JL
jacob lodice
Jan 29, 2026
1.0
This location is so bad. On my most recent visit, I ordered a McChicken and found visible mold on the sandwich, which is a serious food safety issue by itself. When I showed it to the staff, they argued with me instead of apologizing or fixing it.
On top of that, this isn’t a one-time problem. Almost every time I come here, they tell me my order is “canceled.” Then I’m forced to give them a code, and suddenly they act like the order was never canceled at all. It feels disorganized, unprofessional, and honestly exhausting as a customer.
After this incident, it also appears I may have been blocked from ordering online, which feels like retaliation rather than a solution to the problem. If that’s the case, it’s incredibly unprofessional.
Between the moldy food, the constant order issues, the staff arguing instead of helping, and now possible retaliation, this location clearly has serious management and quality control problems. I strongly recommend avoiding this McDonald’s until they take food safety and basic customer service seriously.
BC
Brian Cooper
Jan 10, 2026
4.0
With all the changes that have taken place in the fast food industry McDonald's is no exception the food is not what it was 20 years ago or so but it's like that everywhere the store is clean and the service is friendly being a wheelchair Patron it is wheelchair friendly book a table accommodations and ease of movement within the location and in the restaurants there's ample parking outside for those that may need handicap parking I do recommend this location for families
♿️🙏🏽
SM
Schellon Mitchell
Dec 24, 2025
4.0
Can I ever get the salt, pepper, condiments and maybe cutlery I asked for??
VH
Valerie Helton
Dec 16, 2025
1.0
I ordered threw here and they missing food and my food was cold my whole order was worng
ME
Mindy Ehler
Dec 1, 2025
5.0
As McDonald's go, this one was very good! I had a special request on an item, they were on top of it with no problem. The drive thru was empty when I arrived but quickly filled up, they handled everything like pros. I had to wait a few extra minutes for my food due to the request but they were still really fast. Thank you to the staff
What are the regular operating hours for McDonald's at 200 23rd St in Canyon, TX?
McDonald's is open from 5:30 AM to 11:00 PM Monday through Friday, and from 6:00 AM to 11:00 PM on weekends.
When is the McDonald's drive-thru open?
The drive-thru operates from 5:30 AM to 11:00 PM Monday through Thursday, 5:30 AM to midnight on Friday, 6:00 AM to midnight on Saturday, and 6:00 AM to 11:00 PM on Sunday.
Can I order McDonald's for delivery and what are the delivery hours?
Yes, McDonald's offers delivery service daily from 7:00 AM to 10:30 PM Sunday through Thursday, and extended delivery hours until 11:30 PM on Friday and Saturday.
What payment methods does this McDonald's location accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's offer curbside pickup services?
Yes, curbside pickup is available at this location.
How can I use mobile apps to place an order at McDonald's?
You can order using the McDonald's App available for iOS and Android. Links are provided for quick access to the official app store pages.
Are there any nearby restaurants where I can explore different dining options around McDonald's?
Yes, nearby dining options include FLEX Nutrition for health foods and smoothies, Best Thai Restaurant, Pizza Hut, Whataburger, Little Caesars, Taco Villa, and several barbecue spots like Robinson's BBQ and Fat Boys' BBQ.
If visiting McDonald's, what nearby amenities can customers use for convenience or services?
Nearby amenities include Western Union for money transfers, The Exchange Network for ATMs, Wells Fargo Bank, The UPS Store for shipping and packing, and Toot'n Totum convenience store and gas station.
What local attractions or places can be visited near McDonald's in Canyon, TX?
Visitors can check out Legacy Hall for events and music, the Old Sub campus building, and the West Texas A&M University Police Department is also nearby for safety.
What is the contact phone number and official website for this McDonald's location?
The main phone number is +1 806-655-9502, and the official website is available at http://www.mcdonalds.com/ with a dedicated location page for this restaurant.
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