Dairy Queen

3.5
906 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Location

Dairy Queen
8536 Farm To Market Road 2673, Canyon Lake, TX
78133, United States

Hours

Reviews

3.5
906 reviews
5 stars
357
4 stars
185
3 stars
113
2 stars
70
1 star
181

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, especially in the drive-thru, with long wait times and orders often being incorrect.

Food Consistency

There were mixed reviews on food quality, with some praising the taste while others complained about cold or improperly prepared items.

Staff Attitude

Feedback indicated a lack of training and professionalism among staff, with some customers experiencing rude or inattentive service.

Cleanliness

While some customers noted clean dining areas, others reported unsanitary conditions, particularly in the bathrooms and food preparation areas.

Management Issues

Several reviews pointed to poor management practices, including inadequate staffing and lack of oversight, contributing to overall dissatisfaction.
  • LH
    Liam Hynes
    3 days ago
    4.0
    I really love the food and the icecream, but the drive-through is so long
  • GV
    Gus Villarreal
    Nov 4, 2025
    5.0
    Great service, great food, reasonable price.
  • UM
    Ultra Mac
    Oct 11, 2025
    2.0
    Inconsistency, Staff over worked not trained to handle high volume increases during rush times. Individual franchise with no visible manager on duty. Complaints go to owners and not corporate office. I would also guess that complaints are not addressed in a proper manner nor used as a training tool resulting in high employee turnover. I would guess that staff are under paid which would answer for poor motivation and apathy. My last experience will be my last here.
  • JH
    Jessica Hajek
    Oct 11, 2025
    5.0
    The manager here was fantastic and really made sure we had great service. We ordered orange julius’s (which was technically off menu). Will definitely come back again!!! Pony tail is on point :-)
  • RT
    Rachel TruthSeeker
    Oct 8, 2025
    3.0
    I wish they hadn't given me the pepper burger and remembered which burger I ordered with my onion rings. They gave me my boyfriend's hamburger and it burned the hell out of my mouth. The food was good I just wished they would have done something or at least said they were sorry when I told them about it instead of looking at me like I was stupid... Other than that the bathrooms were extremely clean the restaurant part was extremely clean but the fountain drinks disgusting. Don't get a fountain drink from the dispenser that's open to the public have them get it for you behind the counter because that one's clean but the one that's out and the restaurant part where you can get your own drinks is disgusting and needs to be cleaned really bad...

Frequently Asked Questions About Dairy Queen

What kind of food does Dairy Queen in Canyon Lake, TX serve?

Dairy Queen offers soft-serve ice cream, signature shakes, classic burgers, and fries as part of their menu.

What are the operating hours for Dairy Queen in Canyon Lake?

They are open Monday through Thursday from 10:00 AM to 10:00 PM, Friday and Saturday from 10:00 AM to 11:00 PM, and Sunday from 11:00 AM to 10:00 PM.