Sonic Drive-In

3.9
638 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Canutillo, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 7069 South Desert Boulevard for the ultimate SONIC experience!

Location

Sonic Drive-In
7069 South Desert Boulevard, Canutillo, TX
79835, United States

Hours

Reviews

3.9
638 reviews
5 stars
312
4 stars
137
3 stars
70
2 stars
28
1 star
91

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, long wait times, and frequent order mistakes, particularly in the drive-thru.

Staff Attitude

Feedback varied on staff friendliness; some customers praised individual employees while others described rudeness and poor customer service.

Food Quality

While some reviews highlighted good food and drinks, others mentioned issues with incorrect orders and food temperature.

Cleanliness Concerns

A few customers expressed concerns about cleanliness and food safety, including reports of food poisoning.
  • TG
    TJ Gar
    Dec 18, 2025
    1.0
    I was charged 33.83 on my debit card for three large cherry limeades . Check your receipts.
  • GL
    Giancarlo Lai
    Nov 23, 2025
    1.0
    The lady working at the drive thru was extremely rude. She was dismissive over our questions and just brought up paying out of nowhere when we were trying to find a solution. Will not be coming back to this location.
  • FF
    F
    Nov 2, 2025
    2.0
    They always get my order wrong. They actually got it right this time but didn't put any condiments in the bag. So, yeah. Still dissatisfied with this location.
  • DT
    David Thomas
    Sep 22, 2025
    2.0
    Emma at drive thru was very happy and sweet she was very helpful as for the cook when i checked my food i realized they forgot the chilli on my chilli cheese tots all they put was the cheese
  • BR
    Blue Ruiz
    Sep 18, 2025
    1.0
    I usually don’t leave reviews, but this Sonic is always a frustrating experience. The speaker system is terrible — no matter how loud I talk, they can never hear me. Today I was here with my husband, and even after repeating the order about 10 times, the person was still confused. On top of that, they constantly get my food wrong. If I ask for something simple like no pickles or try to take a couple of things off my burger, it’s like they just ignore it. It feels like if you customize your food even a little, they just don’t bother doing it right. It’s really disappointing because Sonic should be convenient, but instead it ends up being stressful and frustrating every time.