McDonald's

3.6
2461 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2254 Trade Days Blvd, Canton, TX
75103, United States

Hours

Reviews

3.6
2,461 reviews
5 stars
904
4 stars
538
3 stars
458
2 stars
172
1 star
389

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude or unprofessional behavior from staff, with several mentioning poor management and lack of training.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and long wait times, leading to customer frustration.

Food Freshness

While some customers praised the freshness of the food, others complained about receiving cold or stale items.

Cleanliness

The cleanliness of the restaurant was inconsistent, with some customers noting clean facilities while others reported dirty restrooms and dining areas.

Positive Staff Interactions

Despite negative experiences, several customers mentioned friendly staff members who provided good service, indicating some positive interactions.
  • KS
    Kinsley Shahan
    Jan 4, 2026
    5.0
    Lily and Dixie are the sweetest employees you’ll ever meet! Me and my friend came in and they were very friendly and made sure to immediately give us our drinks after ordering on the kiosk. Best front counter people on my soul 🙏🏻
  • BB
    B
    Dec 9, 2025
    1.0
    This place is horrible the only good employee they have is Denise!!!! Everyone else that works there is extremely rude!!!!
  • MS
    Mickel Sallee
    Dec 2, 2025
    1.0
    Literally the slowest mcdonalds
  • LP
    Leatha Petty
    Nov 26, 2025
    1.0
    The day before Thanksgiving I brought the kids up for lunch and the play place. We ordered 2 happy meals, 4 sides of bacon and a frozen coke through the kiosk, total was $20. The kiosk said to have a seat, display the table tent and someone would bring the food out to us. So we did. After a significant time had lapsed I went to the counter. This was difficult bc I still had to keep eyes on the kids. Our order was on the pick up shelf with other DoorDash type orders. The frozen coke was half melted and all the food was cold. I asked for assistance and a gentleman named Michael responded. He only offered they don't have the staff for that. I insisted they at least remake the frozen drink which he did, however when he handed it to me it was bubbling over onto the cup, the floor and myself. I had to ask him to take it back and wipe it off. I then asked for a manager and he said he was a manager. I explained that of our food was cold. They are aware of what their kiosk instructs their customers to do and saw my order sitting their melting and did not attempt to bring it out. He offered no apology or to remake the food. Had I known I needed to wait at the counter for my order I would have done so BEFORE letting the kids loose on the playground. This exchange was taking my attention away from the children and their safety so I couldn't pursue it any further. We were forced to pay for and eat cold, hard, gross food. We will not be returning. Also, the 4 sides of bacon, image attached, were broken pieces, only a few actual strips that did not add up to 4 full orders.
  • JW
    J W
    Nov 23, 2025
    1.0
    Absolutely the worst service I’ve ever experienced in MCDONALDS! Another Liily owned business, that sucks!

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's in Canton, TX?

McDonald's in Canton, TX is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.

Are delivery services available, and what are the delivery hours?

Yes, delivery is available daily from 5:00 AM to 10:45 PM except Sunday when delivery starts at 6:00 AM; on Fridays and Saturdays, delivery ends at 11:45 PM.