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Subway

4.0
(194 reviews)

Business Details

271 Hwy 36 North, Caldwell, TX
77836, United States
(979) 567-7827
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Caldwell Subway® Restaurant at 271 Hwy 36 North brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
271 Hwy 36 North, Caldwell, TX
77836, United States

Hours

Reviews

4.0
194 reviews
5 stars
102
4 stars
42
3 stars
17
2 stars
10
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers feeling ignored or treated poorly.

Food Quality

While some customers enjoyed the food, there were complaints about incorrect orders, lack of ingredients, and inconsistency in sandwich preparation.

Cleanliness

The store was noted as clean by several customers, although some expressed concerns about hygiene practices among staff.

Staff Training

There were mentions of new staff needing training, with some customers suggesting that existing employees also require better customer service training.
  • SC
    Sam Calzada
    Feb 10, 2026
    4.0
    Food and service was fine, but none of the employees were wearing hairnets..don’t know if maybe it’s not required, but they did have long hair…
  • JS
    Jennifer Sanders
    Nov 24, 2025
    1.0
    Terribly rude employee. Was rude with customer before me and just was acting like I was bothering her. Don't waste your time and money. And then she wanted a tip hahahahaha. At least be nice and if you don't want to work go home. Stop being rude to this town!
  • RD
    RGV Dove
    Nov 7, 2025
    2.0
    Went in today to pick up lunch. Staff were rude and acted as if we had inconvenienced them. No other customers were in the store and the staff made us wait 7 minutes before they gave us their undivided attention. There were 3 staff and all seemed equally annoyed at us for walking in. Also, during our visit, it was apparent that they had some infighting or annoyance at each other going on. They really need some customer service training. There is a Workforce Solutions in Caldwell-maybe they should look for another job.
  • IR
    Israel Rodriguez
    Sep 25, 2025
    3.0
    Employee with bad attitude
  • TG
    Terri Gonzales
    Feb 4, 2024
    2.0
    Our Subway in Caldwell Texas has got to be the worst subway I've ever stepped my foot into I have been a manager of Subway over 20 years ago and this place by far needs a lot of help referring to customer service cleanliness and overall food it's just terrible I would not recommend Subway in Caldwell Texas at all I hope corporate sees this review and tries to fix this place because everyone in Caldwell is so tired of walking in and seeing such a dirty Subway and the bread is just terrible they really need someone who can get in there and run this place the way it needs to be run.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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