Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Frequent complaints about incorrect orders, including missing items and wrong modifications.
Customer Service
Mixed reviews on customer service; some staff are friendly while others are reported as rude and unhelpful.
Speed of Service
Many customers experienced long wait times, especially for drive-thru and mobile orders.
Food Quality
Inconsistent food quality; some customers enjoyed fresh and hot meals, while others received cold or poorly prepared food.
Cleanliness
Some reviews praised the cleanliness of the restaurant, while others reported unsanitary conditions.
RH
Rhonda Hermida
3 days ago
1.0
A lady brought our food and just threw it down. Very disappointed in the service. If you don’t like your job, quit. Don’t take your anger out on the customer.
SP
S pol
6 days ago
5.0
OK as far as McDonalds goes. Looked clean inside and outside. No complaints.
KF
Katie Frank
Nov 16, 2025
5.0
Thank you to the lady working that allowed us to order off the breakfast menu a few minutes after it ended so that my exchange student could try McDonalds breakfast! She went above and beyond this morning!
JB
Jacob Buchanan
Oct 27, 2025
1.0
Waiting at the third window for 45 minutes because they forgot about us after we ordered online 20 minutes prior to showing up
KR
Kierra R
Oct 25, 2025
2.0
Only came here to play the monopoly game. Ordered things specifically for the game and didn't receive a single sticker to play. On top of that my burger was wrong. It was supposed to be plain and came with everything.