H-E-B

4.4
1553 reviews

About

Grocery StoreH-E-B
No store does more than your nearby H-E-B located at 105 S Boundary in Burnet, where you’ll find great prices, brands, quality, and selection. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico, and partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B now offers convenient curbside pickup and grocery delivery in over 250 locations.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

H-E-B
105 S Boundary, Burnet, TX
78611, United States

Hours

Reviews

4.4
1,553 reviews
5 stars
945
4 stars
373
3 stars
137
2 stars
50
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; while some employees were praised for being helpful and friendly, others were reported as rude or dismissive.

Store Cleanliness

The store is generally noted for being clean and well-organized, contributing positively to the shopping experience.

Product Availability

Customers appreciated the variety and availability of products, though some reported issues with stock levels and specific items being unavailable.

Checkout Experience

Several reviews highlighted frustrations with the checkout process, including long lines and issues with staff handling payments and bagging.
  • MK
    Matthew Kellogg
    5 days ago
    5.0
    I mean....it's HEB....lol
  • AW
    Alan Wayne Wills
    Dec 21, 2025
    5.0
    A great place to shop for a great barbecue needs biscuits, potato salad, Budweiser, jalapeños Texas style pencil beans
  • TR
    Tina Rachelle Riley
    Dec 6, 2025
    5.0
    Heb works hard to provide excellent food and service and their hard work shows
  • TT
    Tammy Tedder
    Dec 4, 2025
    1.0
    I will never shop at this Bertram location again. The first time I was there I told the check out girl I wanted to bag my own groceries but she wouldn't allow me to. The boy bagging my groceries was putting things like potato chips and laundry soap in the same bag. I just dealt with it but on future trips I just went to self checkout even though I had over the amount of items I was allowed to have. Terry was usually there and he was always kind and understanding. Today, Thursday December 4th. I went to the self checkout and yes I did have way over the amount allowed. I walked up to the checkout furthest away so I would be a bit out of the way. There was a girl employee sitting there and I asked her if I could have that location. She said no that I had over the amount allowed and I expressed to her I didn't like how they bag my groceries and prefer to bag my own. She once again said no that I would cause the line to back up and she attempted to grab the front of my cart and turn me around. I once again told her I don't like how they bag my groceries. At that point she said fine and walked away. I finished my business and when I went to pay I hit a wrong button and turned around to ask the boy there how to correct it. The girl walked up and said no, no absolutely not. Apparently because I wanted to bag my own groceries I wasn't allowed any assistance. The boy did reluctantly tell me how to correct it and I paid. I turned around as I was leaving to thank him and he actually grunted at me. I asked him if he was seriously grunting at me and he just walked away. I work too hard for my money and I will no longer be spending it at this store!
  • WB
    William Blisard
    Nov 27, 2025
    5.0
    Day before thanksgiving. Had everything we needed in stock.

Frequently Asked Questions About H-E-B

Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Where does H-E-B source its meat?

H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.