Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
808 reviews
5 stars
313
4 stars
208
3 stars
128
2 stars
51
1 star
108
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and inattentive staff, with many experiences highlighting poor customer service and long wait times.
Food Quality
Many reviews mentioned issues with food being cold, stale, or incorrectly prepared, leading to dissatisfaction with the overall dining experience.
Order Accuracy
A significant number of customers experienced incorrect orders, with missing items or wrong food being a common complaint.
Pricing Concerns
Several customers noted that prices seemed high for the quality of food received, with some feeling that the value did not match their expectations.
Positive Highlights
Despite the negative feedback, some customers praised specific menu items like the Frosty and breakfast options, as well as instances of good service from individual staff members.
- LLLNov 16, 20251.0I live less than 5 minutes from here and our food was cold and old The nuggets and fries were all cold. The burger patty was also extremely cold. Very upset we paid $70 for us to eat cold old food
- SBShannon BatchelorNov 12, 20251.0This was my absolute worst experience with fast food. This location has some of the rudest employees in food service around. If I didn't have to give you any stars then it would actually be a zero. The lady working the drive-thru obviously doesn't like her job and it showed in her attitude. Absolutely no customer service skills whatsoever. Now when I pulled off and got home with my order I realized that not one single thing I ordered was correct. I ordered six piece chicken nuggets, chili cheese baked potato and an order of the Pull-A-Part cinnabon. What I got was zero chicken nuggets, a baked potato with cheese on it and the Pull-A-Part cinnabon was a stale chunk of cinnamon roll that look like it had cooked a little bit too long and I think it was just a glob smeared against the side of the container. I immediately tried to call the restaurant and it just rang and rang and rang. Now I understand stuff happens in food service because I've worked it for many years and the excuse of them being busy won't fit this scenario because I was the only person in the Drive-Thru and the only person in the entire restaurant. I never got a hold of anybody at that restaurant and even today it's still just rings. Absolute worst customer service and worst experience in fast food ever. It was a waste of time and a waste of money.
- TRTrinity RobbinsSep 23, 20255.0Breakfast is the go to at wendys
- SMSarah MarieSep 9, 20251.0This is the 2nd time we’ve ordered on the dinner shift and the 2nd time we got STALE BUNS! Not only that but our order was wrong . The chilly cheese fries were watery. Our order was not ready for pick up when the app said it was so our drinks were watery and our food for some odd reason was cold. The workers there have no haste or care in their work. This location needs a serious restructure on work ethic and how to perform their roles. Never eating here again.
- GSgkevin sittonSep 7, 20253.0Took a while to get anyone's attention, then it took a while to get our food and the fries weren't even hot.
Frequently Asked Questions About Wendy's
Is 270 Nw John Jones Dr Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Burleson, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Burleson, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (817) 484-5685.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 270 Nw John Jones Dr Wendy’s serve breakfast?
Yes, this Wendy’s location in Burleson, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 270 NW John Jones Dr, Burleson, TX?
The drive-thru at this Wendy's location is open from 6:30 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.
Does this Wendy's location serve breakfast?
Yes, breakfast is served. You can order breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides via the app or order.wendys.com.
What payment options are accepted at Wendy's Burleson, TX?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Is dine-in available at the Wendy's on John Jones Dr?
Yes, this Wendy's location offers dine-in service along with takeout, delivery, and drive-thru options.
How can I order Wendy's food for delivery or takeout?
You can order for delivery or takeout via the Wendy's mobile app or online at order.wendys.com, selecting this location.
Is this Wendy's location currently hiring?
To check for job openings at this location or nearby, visit the Wendy's Careers page and search for Burleson, TX.
How can I contact this Wendy's location for questions or feedback?
You can call the restaurant directly at (817) 484-5685, reach Customer Care at 888-624-8140, or use the Contact page live chat on Wendy's website.
What nearby places can I visit before or after dining at Wendy's on John Jones Dr?
Nearby places include Mattress Firm, Good Faith Dentistry, Villa Nail Spa, Mathnasium tutoring center, and Anderson Orthodontics, offering diverse shopping, health, and personal care options.
Are there restaurants close to Wendy's on John Jones Dr for more dining options?
Yes, nearby restaurants include Pei Wei Asian Kitchen, CAVA Mediterranean Restaurant, Torchy's Tacos, Domino's Pizza, and Andy's Frozen Custard for a variety of cuisines.
How can nearby places like The Home Depot or Starbucks help me when visiting Wendy's?
You can conveniently combine errands by visiting The Home Depot for home needs and Starbucks for coffee before or after dining at Wendy's, as they are located close by on John Jones Dr.