HTeaO offers freshly brewed tea hourly featuring over 20 flavors of the best 100% broadleaf iced tea. All of our tea is brewed with double-pass reverse osmosis water and is available by bottle, gallon, & 5 gallons sizes. In addition to our world class tea, we offer the best bagged ice both crushed and cubed! We are your local YETI retailer merchandising the full line of YETI products.
Some customers noted that the tea lacks flavor and can taste watered down, especially compared to other locations.
Customer Service
Customer service experiences are mixed; while many praised friendly staff, several reviews highlighted rude behavior and poor service during busy times.
Variety and Options
Customers appreciate the wide variety of tea flavors and the ability to mix and sample drinks before purchasing.
Cleanliness and Atmosphere
The location is generally reported as clean and welcoming, contributing to a positive atmosphere for customers.
Pricing
Some customers feel the prices are high, especially without current promotions like half-price tea.
LP
Lauren Patrick
Nov 5, 2025
2.0
I went there Monday morning, and ordered two beef sticks a waffle and a foam cup of tea. I also used my free cup of tea points. My total ended up being 17$ I wasn’t offered a receipt but Ik it should not of been 17$ for all of that plus using my rewards.
DG
Delynn Goode
Nov 5, 2025
5.0
Love the blueberry tea and the tons of flavor choices! By the glass or gallon too.
LW
Lorelei Wells
Nov 4, 2025
5.0
Downloaded the app and got a welcome reward and was able to place the order and get in and out really quick! The Sweet Georgia Peach is great!
AL
Aubrey Luciano
Oct 17, 2025
2.0
I understand being short staffed, but when there is two people, having one in the drive thru and one to help the inside people when they walk in seems the most reasonable. You see two different parties come inside, and yet both employees stayed in the drive thru area. I had to stand there for 5 minutes trying to get one of the girls attention for a simple question. Did not even attempt to look at me till after five minutes when the one girl says sorry we are short staffed. Then instead of coming to me where I was standing she went to the other party that was at the register even tho they had just walked up. The woman had to tell her I had been waiting. Then when I wanted to use two rewards you were rude about it? A simple nice explanation of ‘hey unfortunately we can’t do that, and there is a time limit’ would have been fine. Not going on about how you’d be in trouble and have to lock my account which only the online support can take off if we tried to use both, even if in different transactions.
We come here often, that won’t change because we enjoy it, but please make sure your employees have some common customer service even if busy and short on help. :)
JB
Jim Baylor
Oct 15, 2025
1.0
Redeemed my points for 1 gallon of free tea. Now normally I will let a lot of stuff slide, but this store didn’t have the flavor that I normally drink. I asked for a “ fresh “ gallon thinking they would bring me one. Instead they bring me one that indicates I’m supposed to chug this by tomorrow. I asked the staff if that was okay, and they said oh yeah you can drink it after that date. My question to the manager is why do you have a chug date, if the product is fine for consumption after the date on the front label. The staff didn’t seem to care.