Business Details
About
Grocery StoreH-E-B
No store does more than your nearby H-E-B plus! located at 165 NW John Jones Dr in Burleson, where you’ll find great prices, brands, quality, and selection. At H-E-B plus! stores, we're about more than groceries. We're outfitting Texas families with all they need for Texas lifestyles—from coolers sporting your favorite Texas teams to a new smoker for your famous brisket. This is your one stop for Texas Backyard, toys, housewares, grilling and outdoor, party supplies, apparel and more. Established in 1905 in Kerrville, Texas, H-E-B has grown to serve more than 150 communities in Texas and Mexico. H-E-B partners with local farmers and suppliers to bring customers fresh produce and quality meat and seafood. H-E-B strives to provide the best customer experience at everyday low prices. Our namesake H-E-B brand products are made for the love of Texans and deliver uncompromising quality. H-E-B plus! now offers curbside pickup and grocery delivery for added convenience.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.7
7,817 reviews
5 stars
6,089
4 stars
1,182
3 stars
276
2 stars95
1 star
175
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting exceptional service experiences.
Community Engagement
The business received positive feedback for its community support, especially during the holiday season, with acts of kindness noted by several customers.
Product Quality
Customers frequently commented on the high quality of produce, meats, and bakery items, with many expressing satisfaction with the freshness and variety.
Store Experience
While the store is generally well-organized and clean, some reviews mentioned issues with crowding and long wait times during peak hours.
Bakery Issues
Several customers reported negative experiences with the bakery, particularly regarding order fulfillment and product quality.
- MHMurrel HastingsJan 2, 20265.0I absolutely love this place. I was a little intimidated at first, but with help from the app, which I HIGHLY recommend, this place is the only place I buy my groceries from. Not only that. I passed out, due to pulmonary embolism, in the entrance on December 29th, 2025, and they were extremely helpful in making sure I was comfortable and alright while the paramedics were on their way. They truly when above and beyond and I firmly believe the staff saved my life. I will never get my groceries anywhere else.
- RYRonnie YoungDec 29, 20251.0Don't ever purchase meat,bread or produce. They will give you the oldest in the store. I bought hamburger meat that was already spoiled by the time I got home from picking up my order(20mins). It was brown, I notified the store immediately and they ignored me. I will Never shop here again!!!
- WMW. MeeDec 25, 20255.0I heard what you did on Christmas, thank you. You really gave me a lot of Christmas spirit, I saw an old lady telling how you gave people free groceries because your computers went down instead of sending them away. The story made my day. I live in Oklahoma but if I’m ever in your area I will make it a point to shop at your store! Merry Christmas!
- KKKathyDec 23, 20251.0I normally have no problems at HEB, besides the abnormal about of personal shoppers on the weekends. Like it's busy enough without them pushing these carts around without a care in the world for the every day shoppers. But Sunday I about had enough. Me and my husband were by the bisques trying to pick up a few for Christmas breakfast when all of a sudden we were blocked in, like could not go forward or around, by a stocker and personal shoppers. They didn't even realize what they did because they were too busy talking about the power going out the Saturday before. And according to Jesse, the personal shoppers, she couldn't understand why customers were upset by the power going out, "we should just go shop at Kroger." I mean I personally did not go to HEB on Saturday, but I can understand why customers would be upset. Most of us are die-hard HEB lovers. Like y'all are the best grocery store around. By far! I was just shocked to hear this. From an associate. Telling us to shop somewhere else. And even if they truly felt that way, that should never be expressed on the floor around customers. It just left a bad taste in my mouth. I also did have to ask if we could get through, because again they were too busy with the gossip to realize we could not move until they were done with their conversation.
- AHAishabou HydaraDec 13, 20251.0I wish Google gives an option for zero stars because my experience is a zero star rating. This is strictly regarding the bakery. I placed a birthday cake order for one of my kids and came to pick it up. They couldn’t find the cake and come to find out “my cake request was placed in the Sunday box.”, when I placed it for pickup today, on Saturday. I’m extremely disappointed but the lack of care for the mistake that H.E.B made and accompanied with zero apology left me speechless. Then they said their printer was down. I’ve been to sooo many HEB bakeries and this is the first time I placed a cake order at this location and this will absolutely be the last time I do so. One of the ladies offered a mini toy of pokemon which I accepted because I didn’t want to be rude. She was the only one who showed a tad bit of accountability. HEB please do better.
Frequently Asked Questions About H-E-B plus!
Where can I find the latest H-E-B news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Where does H-E-B source its meat?
H-E-B sources fresh and frozen meats, including Beef, Lamb, Bison, Pork, and Poultry, from meat processors across the USA; however, a large majority of our products are sourced from Texas suppliers/ranchers/farmers. A very small amount of product is sourced from Canada and Mexico, and will be labeled on each package with the correct country of origin.
What are the operating hours of H-E-B plus! in Burleson?
H-E-B plus! in Burleson is open daily from 6:00 AM to 11:00 PM.
Does H-E-B plus! offer delivery or pickup services?
Yes, H-E-B plus! offers curbside pickup, delivery, and same day delivery services for your convenience.
Where is H-E-B plus! located in Burleson?
H-E-B plus! is located at 165 NW John Jones Dr, Burleson, TX 76028.
What payment options are accepted at H-E-B plus!?
H-E-B plus! accepts American Express, Android Pay, Apple Pay, Cash, Check, Contactless Payment, Discover, MasterCard, Samsung Pay, and Visa.
Does H-E-B plus! have wheelchair accessible entrance and parking?
Yes, H-E-B plus! provides both wheelchair accessible entrances and parking.
What types of products are available at H-E-B plus!?
You can find products including Food & Drinks, Home and Kitchen items, Health & Beauty, Baby & Toys, Flowers, Outdoors & Sports gear, and Office & School supplies.
What additional services does H-E-B plus! provide?
H-E-B plus! offers a Bakery service among others, enhancing your shopping experience.
Are there any nearby grocery or retail stores to H-E-B plus! in Burleson?
Yes, nearby you will find another H-E-B store as well as H-E-B Curbside Pickup & Grocery Delivery for your shopping convenience.
What nearby dining options are available around H-E-B plus!?
Close to H-E-B plus! you can enjoy 151 Coffee for café delights, Starbucks for coffee and smoothies, Chick-fil-A for fast food chicken, Yogurt Smile for frozen yogurt, and Andy's Frozen Custard for dessert treats.
Are there nearby services related to automotive, banking, or health near H-E-B plus!?
Yes, nearby services include Chase Bank for financial needs, Valvoline Instant Oil Change and Collision Maxx for automotive repair, and Burleson Modern Dentistry and Orthodontics for dental care.