Dunkin'

3.0
767 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Burleson, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
735 SW Wilshire Blvd, Burleson, TX
76028, United States

Hours

Reviews

3.0
767 reviews
5 stars
260
4 stars
77
3 stars
96
2 stars
74
1 star
260

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised friendly staff, many reported rude service and long wait times.

Order Accuracy

Numerous reviews highlighted frequent issues with incorrect orders and missing items.

Product Quality

Customers expressed disappointment with the quality of food and drinks, citing stale donuts and poorly made beverages.

Cleanliness

Several reviews mentioned unsanitary conditions and a lack of cleanliness in the store.

Management Issues

Many customers noted poor management and insufficient training of staff, leading to chaotic service.
  • KM
    Kennedy Mays
    3 days ago
    1.0
    TERRIBLE! Should be shut down for how bad everything is including service and food. Dont come here if you dont wanna waste your money. I called and complained and manager didnt seem to care.
  • JA
    Jack Aye
    Nov 15, 2025
    1.0
    There is zero customer service. Drive thru service was horrible and was told to just pull up with an attitude. The drinks were horrible, and we waited forever for our drinks after placing an online order. Will not be back.
  • YC
    Ymani Carroll
    Nov 13, 2025
    1.0
    I ordered my food 20 minutes ago. I just got here and the employee didn’t even acknowledge me, she looked at me and had no response. When i told her again, they JUST started making my order. Mind you, there’s no one in line or in the drive through. Please DO NOT COME this Dunkin Donuts. Idk who is being hired here but they’re obviously not here to work. It’s completely ridiculous.
  • CB
    Colton Back
    Nov 8, 2025
    1.0
    Walked inside the store and was greeted with nobody at either counter. You could see the workers standing behind the counter and in the kitchen on their phones, not paying attention to any customers. We waited about 5-7 minutes talking back-and-forth with ourselves and still no one approached to take our order. No wonder this location has a three star rating. Terrible service. doesn’t even deserve a three star rating.
  • JB
    Jacey Back
    Nov 8, 2025
    1.0
    1 ☆ doesn’t even cut it, all the counters were empty and all workers were on their phones and never even looked up to acknowledge we were there. We waited 5-7 minutes with not even a glance in our direction. I won’t be coming back to this location.

Frequently Asked Questions About Dunkin'

What are the regular opening hours of Dunkin' in Burleson, TX?

Dunkin' in Burleson, TX, is open daily from 3:30 AM to 10:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers delivery and curbside pickup services for customer convenience.