Chipotle Burleson South is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted rude and unhelpful staff, with several customers expressing dissatisfaction with their interactions.
Portion Sizes
Many customers complained about consistently small portion sizes, feeling that they were not receiving value for their money.
Food Quality
Feedback indicated issues with food quality, including stale chips, overcooked rice, and unseasoned ingredients.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and poor food handling practices.
Mixed Experiences
While some customers praised the food and service, many others reported negative experiences, indicating a lack of consistency.
DC
Daniel Cerdat
Oct 30, 2025
3.0
Very rude named Diego, and unfair portions.
I went to Chipotle today and ordered two Kids Meals. I usually get a fair amount of meat, but this time the portion was extremely small. When I politely mentioned it to the employee named Diego, instead of offering a simple fix or a small courtesy scoop, he started arguing and He only put a few tiny shreds of meat instead of the amount im used to get.
I’ve always been a regular customer, and this has never happened before. What made it worse is that after our interaction, he went on chatting happily with other customers as if nothing had happened. It felt very disrespectful.
I’m not the kind of person who complains easily, but this was really disappointing. I hope management addresses this and reminds the staff that good customer service and consistency in portions matter.
CB
Charlie Brown
Oct 23, 2025
5.0
Great food ! Fresh 🥑!!
II
Itzel
Oct 21, 2025
5.0
Great food
DC
David Ciastko
Oct 5, 2025
1.0
Every. Single. Time. We order online pick up. Servings sizes compared to going inside are tiny…. Requested dressing. Nothing. OPEN AND CHECK EVERY ITEM YOU ORDER AND GET WHAT YOU DESERVE!
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Burleson South offer?
Chipotle Mexican Grill offers a customizable menu with burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, real ingredients.
What are the operating hours of Chipotle Mexican Grill in Burleson South?
The restaurant is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Burleson South?
It is located at 828 SW Wilshire Blvd, Johnson, Burleson, TX 76028, United States.
Can I order Chipotle online or via an app?
Yes, you can order online through Chipotle's official order website or via the Chipotle mobile app available in the App Store.
How can I contact Chipotle Mexican Grill in Burleson South via email or phone?
You can email them at TX.4173.BurlesonS@chipotle.com or call +1 682-235-1134 for inquiries.
Does Chipotle Mexican Grill have a loyalty or rewards program?
Yes, by signing up for Chipotle Rewards, customers can earn points and get exclusive offers and free food.
What nearby places can customers visit before or after dining at Chipotle Mexican Grill?
Nearby places include Jeremiah's Italian Ice for desserts, M'Stella Nail Bar for beauty services, and Tropical Smoothie Cafe for healthy drink options.
Are there other fast food or Mexican restaurants near Chipotle Mexican Grill in Burleson South?
Yes, nearby options include Raising Cane's, Taco Bell, Taco Bueno, and McDonald's for additional fast food and Mexican cuisine choices.
What services are offered nearby that could be convenient for customers visiting Chipotle Mexican Grill?
Nearby services include Walgreens ATM for cash needs, Zips Car Wash and Jett Carwash for car cleaning, and Verizon and Wireless Zone for mobile services.
Where can I find Chipotle Mexican Grill's social media profiles for updates and promotions?
You can follow Chipotle on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), LinkedIn, Pinterest, and YouTube.