Chipotle Mexican Grill

3.3
248 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Fast Food RestaurantMexican Restaurant
Chipotle Burleson South is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
828 SW Wilshire Blvd, Burleson, TX
76028, United States

Hours

Reviews

3.3
248 reviews
5 stars
106
4 stars
29
3 stars
18
2 stars
23
1 star
72

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with several customers expressing dissatisfaction with their interactions.

Portion Sizes

Many customers complained about consistently small portion sizes, feeling that they were not receiving value for their money.

Food Quality

Feedback indicated issues with food quality, including stale chips, overcooked rice, and unseasoned ingredients.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and poor food handling practices.

Mixed Experiences

While some customers praised the food and service, many others reported negative experiences, indicating a lack of consistency.
  • DC
    Daniel Cerdat
    Oct 30, 2025
    3.0
    Very rude named Diego, and unfair portions. I went to Chipotle today and ordered two Kids Meals. I usually get a fair amount of meat, but this time the portion was extremely small. When I politely mentioned it to the employee named Diego, instead of offering a simple fix or a small courtesy scoop, he started arguing and He only put a few tiny shreds of meat instead of the amount im used to get. I’ve always been a regular customer, and this has never happened before. What made it worse is that after our interaction, he went on chatting happily with other customers as if nothing had happened. It felt very disrespectful. I’m not the kind of person who complains easily, but this was really disappointing. I hope management addresses this and reminds the staff that good customer service and consistency in portions matter.
  • CB
    Charlie Brown
    Oct 23, 2025
    5.0
    Great food ! Fresh 🥑!!
  • II
    Itzel
    Oct 21, 2025
    5.0
    Great food
  • DC
    David Ciastko
    Oct 5, 2025
    1.0
    Every. Single. Time. We order online pick up. Servings sizes compared to going inside are tiny…. Requested dressing. Nothing. OPEN AND CHECK EVERY ITEM YOU ORDER AND GET WHAT YOU DESERVE!
  • JE
    Juli ellis
    Sep 25, 2025
    1.0
    The rice were not seasoned at all!

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Burleson South offer?

Chipotle Mexican Grill offers a customizable menu with burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, real ingredients.

What are the operating hours of Chipotle Mexican Grill in Burleson South?

The restaurant is open every day from 10:45 AM to 11:00 PM.