Sonic Drive-In

3.9
705 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Bulverde, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 20555 Highway 46 West for the ultimate SONIC experience!

Location

Sonic Drive-In
20555 Highway 46 West, Bulverde, TX
78163, United States

Hours

Reviews

3.9
705 reviews
5 stars
331
4 stars
167
3 stars
87
2 stars
38
1 star
82

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food being cold, overcooked, or incorrect, leading to dissatisfaction.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Inconsistent Experience

While some customers praised the service and food quality, others consistently experienced problems, indicating a lack of reliability.

Positive Staff Interactions

A few reviews noted friendly and helpful staff members, suggesting that there are some employees who provide good service.
  • SM
    Stephanie Martin
    Jan 5, 2026
    4.0
    I just have to say. I had been craving a milkshake, so of course I had to go to Sonic, which is always wonderful. This time, the only complaint I have is that my milkshake was just watery milk/ice cream with a piece of banana in it. Very disappointed. I do not like to return food or exchange food. I just ask that, as an employee, you take pride in your work and the services you give your customers
  • SL
    Sharen Leigh
    Jan 4, 2026
    2.0
    I hadn’t gone to the Sonic in over year because it’s just been bad every time I’ve ever gone. Long wait times, messed up orders, frazzled kids trying to work. All points to horrible management. Finally went again today so I could grab a shake and take the meds I just picked up from H-E-B drive-through. Very sick and running a fever but thought I’d just give it one more try. $6.35 later and a 10 minute wait after I paid in the drive-through, and I finally got the medium peanut butter shake that was completely melted, not even cold any more; and instead of double Heath candy I had ordered and clearly paid for, there was literally a sprinkle of it on top and none in the ice cream, I mean peanut butter pudding. The poor kid working in the window did apologize for the extra-long wait, but it looked like he was running around trying to do his job, and I didn’t take it out on him or hand it back. Just wanted to take my meds and get home, but sheesh, SB Sonic, you suck.
  • JJ
    Jessica
    Dec 22, 2025
    2.0
    I have given this place, so many tries since it’s the only sonic in the area but almost every single time something has been wrong with the order. I’ll give them some grace because it’s a lot of young kids working there but they really need better management. What made me write this review after many bad experiences is that my last drink has spoiled milk in it. Management, please look into what’s going on at this place!
  • PB
    Phillip Bearden
    Nov 9, 2025
    2.0
    Fast food is not know for teste but Sonic's food is bland. Service is lacking. Perhaps some adult supervision would help.
  • AM
    Ashley Marie Martinez-Olson
    Nov 1, 2025
    1.0
    All the Food was cold the hamburger taste like it was 🍔 premade The fries 🍟 were supposed to have no salt. The hotdog was hard to bite into seem like it was also premade. I’ve never had an order come out so fast and now I know why.. it was 7pm and they were telling people the ice cream machine was not in service 🙄 I won’t be coming back. Or recommending this place.