Panera Bread

Reviews

• CC

  Chris Cillo

  Nov 12, 2025
  3.0
  Beware if you do a mobile order, triple check your order. The first time I did one, ordered two bread bowls, two cookies and two bagels. Picked it up using the drive through, and did not check in the bag, when I got home, both soups were missing, and the two bagels were wrong, called them and said what happened and I was on my way back to get the soup. They were nice and even comped the meal, and said they did not have the bagels we ordered in stock, and handed me a bag with what I thought were the two missing soups, I almost drive away, and I look in the bag, it was only one soup! So I back up, and say it was supposed to be two soups, and he handed me another bag, drove home and it turned out to be a bread bowl, not another bowl of soup, my fault for not looking in the bag. Did a second mobile order tonight, but instead of choosing the drive through, I put that I would come in and get the order. Made the order from the parking lot, went in, waited for my order, it was done, got it, did a quick inventory and it seemed correct, but then I remembered we ordered bread bowls, and they were missing this time, so went to the counter and they corrected it, but good grief, not a good record. The food is good, but the portion sizes have gotten very small, I mean, the food is more expensive and you get less, pretty crazy.
• DL

  Desiree Luna

  Nov 10, 2025
  1.0
  I more than likely will not be back. I voiced my concern about my order and the manager of store seemed bothered by my complaint.New management at the store may help the store succeed.
• GP

  G P

  Oct 31, 2025
  3.0
  Decided to try this new Panera Bread & was disappointed. We arrived about one & a half hrs before it closed. Dining area is small but very clean. We had to order on a kiosk. First of all, they were “sold out” of baguettes ( a favorite part of Panera) They were also out of ice tea, & several other items on menu. I picked sourdough bread as the alternate for my half Italian sandwich & a chicken rice soup for my pick 2. We eventually saw an employee when we waited by register to get our drink cups. Received a text when our order was ready. Very disappointed in my order! The half sandwich was an extremely small 2” square, & instead of ham, had turkey on it. I was not notified of the change to my order. My Apple was all bruised up. But the chicken rice soup was hot & tasted great, just no baguette with it. I know it has only recently opened, so I will give it another chance later. Meanwhile, I will continue to use the Panera I normally use, even though it’s further away. H
• AH

  Angela Hoffart

  Oct 25, 2025
  4.0
  We ordered through the app. Food was better than we’ve had at other locations. Our salads were full and portions met expectations. When our order was ready, there was no announcement and we were sitting around the corner so it probably sat there a bit. Staff was very nice. Overall, we would come back for the drive through but don’t care for the new restaurant concept. They took away all of the cozy coffee shop vibes and now it feels like a box.
• DL

  Deborah Lopez

  Oct 21, 2025
  2.0
  10-21-25, about 6:30-7:00 PM. In the drive thru, my son ordered a whole sandwich for himself and a Greek salad for me. It took more than 10 minutes to place an order and another 10 minutes to receive the food. He received a half sandwich rather than the whole sandwich he ordered. At first look, I didn't see a problem with the salad. I opened it and then realized there were a few pieces of green lettuce that appeared to have been added to top dress the salad. Underneath, the lettuce, cucumbers, and tomatoes were brown, squishy, and frankly, rotten. It was disgusting. I had to immediately dispose of the entire salad. Before this, I enjoyed eating at Panera restaurants for years as well as picking up take-out meals for my family. I was excited when a Panera's opened nearby. This is definitely the last visit to this location.

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