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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Bullard, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 290 Doctor M Roper Parkway North for the ultimate SONIC experience!
Many customers reported frequent issues with incorrect orders and missing items.
Service Quality
While some reviews praised the friendly staff, others noted rude behavior and poor service experiences.
Food Quality
Numerous complaints were made about cold food, poor presentation, and inconsistent quality.
Speed of Service
Customers experienced long wait times, especially for drive-thru and mobile orders, with some stating it took too long to receive their food.
Positive Experiences
Despite the negative feedback, several customers highlighted positive interactions and enjoyable food experiences.
AR
Amanda Richards-Clark
Nov 21, 2025
2.0
After receiving our food, we noticed 2 of our items were missing the cheese that were supposed to be on it. Now, these are not items we had to add cheese to, but already come with cheese (Breakfast Toaster). So I went back to the button to let them know we didn't get cheese on our sandwiches, while the person who "answered" the call was polite and said they would fix it, another person (guy) in the back clearly and loudly said "there was cheese on those, watch when they bring it back I'll show you." All we wanted was our food fixed the way we ordered it, we weren't rude and didn't ask for anything extra, that comment was COMPLETELY uncalled for!
TM
Tiffany Minor
Nov 19, 2025
1.0
Every single time I come to this location on my way to work, and I order an ultimate meat and cheese burrito, I ask for no sausage sub bacon... They always up charge me for the extra bacon which is fine ..problem is I never get what I paid for... They make it with minimal to no bacon ... Stop charging me for food I'm not receiving!
NN
Nathaniel
Oct 24, 2025
2.0
We go to this sonic 2/3 times a week and the last month there hasn’t been once our food hasn’t been messed up.
Either a Cherry coke has more Cherry than coke in it or food is missing or they ringing up the wrong food. This store state is in what it was before it shut down the first time