Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff often being rude or unhelpful, leading to a negative dining experience.
Order Accuracy
Many customers reported frequent issues with incorrect orders, missing items, and delays in receiving their food.
Management Issues
Several reviews pointed to poor management and disorganization, contributing to the overall dissatisfaction with the service.
Food Quality
While some customers enjoyed the food, there were complaints about cold items and inconsistent quality, particularly with online orders.
Cleanliness
A few reviews mentioned cleanliness issues, particularly in the bathrooms, which detracted from the overall experience.
BB
Byrd
6 days ago
1.0
Ordered a spicy deluxe mccrispy with no tomatoes and pickles added and they gave me a regular sandwich with nothing on it and I asked for them to fix it and it got snatched out of my hand and they just put lettuce on jt
PW
Pamela Wilson
Jan 1, 2026
2.0
This store has a big quality problem - you never know what you’re going to get. No onions or one, burgers drowning in ketchup or one dot of ketchup the next time, threw McRib away last week because entire box was overflowing with bbq sauce. Hamburger buns ripped in half. I used to work at McDonald’s and they have equipment to prepare and dress the food consistently, so not sure what problem is. We’ve decided to no longer eat at this McDonald’s. The food is terrible!
CH
Christopher Hanly
Dec 19, 2025
1.0
They just charged me an extra $0.50 because I asked for shredded lettuce.
This is how much they gave me:
MM
Mage
Dec 11, 2025
1.0
This locations hours are until 12AM but its a gamble whether they will take your order or not before 11pm. Too many times ive not been able to even make an online order at 10pm but then if i can i arrive 20 minutes later only to be told they are not taking orders at 10:30 or told to wait while other people order after me but get served first.
Management especially Yolanda are awesome its just everything else.
SV
sonja vigo
Dec 3, 2025
1.0
Employees are horrible no customer service at all! No one knows what they are doing. They don’t care to take care of their in restaurant customers just drive thru.