McDonald's

2.7
131 reviews
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Business Details

3265 Rr967, Buda, TX
78610, United States
(737) 292-5007
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

McDonald's
3265 Rr967, Buda, TX
78610, United States

Hours

Reviews

2.7
131 reviews
5 stars
37
4 stars
11
3 stars
13
2 stars
13
1 star
57

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with many experiences highlighting poor customer service and a lack of basic politeness.

Order Accuracy

A significant number of reviews mentioned incorrect orders, missing items, and frequent mistakes, leading to customer frustration.

Speed of Service

Many customers experienced long wait times, both in the drive-thru and for online orders, often exceeding reasonable expectations for fast food.

Cleanliness and Maintenance

Some reviews noted cleanliness issues, including unsanitary conditions in the bathrooms and general disorganization within the restaurant.

Positive Staff Experiences

Despite the negative feedback, there were mentions of specific staff members providing excellent service, indicating that some employees are making a positive impact.
  • JT
    john trevino
    4 days ago
    1.0
    Don't bother after 10pm the employees pretend no one is in the restaurant and avoid the window service at all costs.
  • PP
    Preston
    Nov 16, 2025
    1.0
    Avoid at all cost. Service for mobile orders is not up to standards. They cancel food orders. Be sure to check your utensils before leaving as well.
  • LM
    LisAnn M.
    Nov 15, 2025
    2.0
    Window staff seem unfriendly, almost as if they hate working there. An acknowledgement and a simple smile, a hello would be nice. How about, "can I get you anything else?" , or ,"here's your order, have a nice day". They just seem like robots with flat affects, handing the bags to you quickly then closing the door and turning around quickly. Rude. Take a lesson from Chicfila staff right next door.
  • BB
    Ben
    Oct 16, 2025
    2.0
    I visit every day for the same order. They used to be excellent, but today it was disappointing. I ordered breakfast hotcakes, steak, and a large iced coffee. I waited nearly 15 minutes at the second window. When I finally received my order, the iced coffee was small and full of ice. The staff member was rude when I asked about this. She seemed very angry, and I couldn't understand why. I called management and left a voicemail, but no one returned my call. I usually think this is the best McDonald's I’ve seen, but today’s service was poor. My marketing class taught me that it’s best not to return to a place where you receive resentful customer service. By the way, the male cashier was excellent.
  • RG
    Robbie George
    Oct 14, 2025
    1.0
    They can never get your order right and if you DoorDash things will be left out every single time
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Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Buda, TX?

McDonald's in Buda is open daily from 5:30 AM to midnight.

What are the delivery hours for McDonald's in Buda, TX?

Delivery is available Monday to Thursday and Sunday from 6:00 AM to 10:00 PM, and Fridays and Saturdays from 6:00 AM to 11:30 PM.