Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported long wait times, incorrect orders, and poor customer service, with some feeling disrespected by staff.
Food Quality
Numerous reviews mentioned cold, stale, or poorly prepared food, with specific complaints about the chili and burgers.
Cleanliness
Several customers noted unsanitary conditions in the dining area and bathrooms, impacting their overall experience.
Staff Attitude
While some employees were praised for their friendliness, many reviews highlighted rude behavior and lack of professionalism from certain staff members.
Inconsistent Experience
Customers expressed frustration over inconsistent service and food quality, leading to a lack of trust in the location.
JA
Jessica Alvarado
Dec 12, 2025
1.0
If I could leave zero stars I would. We ordered 2 biggie bags & a 10 piece nugget. When we got our food there was only 5 nuggets in the bag. We went around & told them at the intercom they told us to pull around when we pull up to the window the cook I guessing came to the window & was questioning if we munched on them & ate them before coming back we told her no & she was saying she swore she counted 10 insinuating we are lying then closest the windows not sure why we would want to lie about having the wrong amount of nuggets not the first bad experience at this location not going here anymore
CC
Charley Caporina
Dec 10, 2025
1.0
I know the price of beef has gone up, but you can’t turn your chili into just soup with a quarter ounce of beef
So I got a chili at the drive-through wasn’t that hot kind of lukewarm that might be a Health, but that’s not why I’m given them one star.. I don’t think you could find a whole ounce of meat in this chili just beans, juice, onions, and cheese and lots and lots of broth. If this is what you ate every day, you’d be anemic and have an iron deficiency.
RR
Raymond Rodriguez
Nov 30, 2025
1.0
It really sucks it should be closed down very bad experience and I've gone to other ones never like this it was awful 😖
ME
Ms.Trish Ebron
Nov 30, 2025
5.0
Amazing customer service from Alvoro. He was very polite and friendly- the place was clean and I got my food quickly.
CC
Claire Curtiss
Nov 24, 2025
1.0
Honestly the worst Wendy's I have ever been to! They take forever, cold food ,poor customer service can't even say thank you or make eye contact. Charge for things one day and not the next and dont go by the actual rules of Wendy's. Messed up orders all the time and even if ur the ONLY car in the drive thru without fail you will wait a average of 10 min to get ur food !!! Overall horrible and we have given it multiple chances
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's 891 Earl Rudder Freeway, Bryan, TX?
The drive-thru is open daily from 6:00 AM to 11:00 PM.
Does this Wendy's location offer dine-in and drive-thru services?
Yes, this Wendy's location offers both dine-in and drive-thru services along with delivery where available.
Is breakfast served at this Wendy's in Bryan, TX?
Yes, breakfast is served and includes combos, croissant, biscuit and classic sandwiches, coffee and sides.
Can I order Wendy's food online for delivery or pickup?
Yes, you can order online for delivery or pickup using the Wendy's app or at order.wendys.com and select this location.
What payment methods are accepted at this Wendy's?
Payments can be made using American Express, Cash, Discover, MasterCard, and Visa.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on Wendy's menu website, mobile app, and in-restaurant posters.
How can I provide feedback or contact this Wendy's location?
You can provide feedback via the Wendy's Contact page, call their number at (979) 776-6042, or complete the Customer Satisfaction Survey online.
What nearby places are close to Wendy's at 891 Earl Rudder Freeway?
Nearby places include Western Union, Rattlers convenience store and gas station, Stripes gas station and restaurant, and 7-Eleven convenience store and gas station.
Are there other food options close to Wendy's at this location?
Yes, nearby food options include Jack in the Box, Nellys Taqueria Mexican restaurant, Domino's Pizza, La Botana Tex-Mex restaurant, and C&J Barbeque.
What nearby services can assist me with vehicle needs when visiting Wendy's?
Nearby you can find Exxon, Mobil gas stations, Texas Oil and Lube for repairs, Mobil Lube Express, Shell gas station, and Corner Store for automotive supplies.