Wendy's

3.2
535 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
891 Earl Rudder Freeway, Bryan, TX
77802, United States

Hours

Reviews

3.2
535 reviews
5 stars
182
4 stars
80
3 stars
73
2 stars
43
1 star
157

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times, incorrect orders, and poor customer service, with some feeling disrespected by staff.

Food Quality

Numerous reviews mentioned cold, stale, or poorly prepared food, with specific complaints about the chili and burgers.

Cleanliness

Several customers noted unsanitary conditions in the dining area and bathrooms, impacting their overall experience.

Staff Attitude

While some employees were praised for their friendliness, many reviews highlighted rude behavior and lack of professionalism from certain staff members.

Inconsistent Experience

Customers expressed frustration over inconsistent service and food quality, leading to a lack of trust in the location.
  • JA
    Jessica Alvarado
    Dec 12, 2025
    1.0
    If I could leave zero stars I would. We ordered 2 biggie bags & a 10 piece nugget. When we got our food there was only 5 nuggets in the bag. We went around & told them at the intercom they told us to pull around when we pull up to the window the cook I guessing came to the window & was questioning if we munched on them & ate them before coming back we told her no & she was saying she swore she counted 10 insinuating we are lying then closest the windows not sure why we would want to lie about having the wrong amount of nuggets not the first bad experience at this location not going here anymore
  • CC
    Charley Caporina
    Dec 10, 2025
    1.0
    I know the price of beef has gone up, but you can’t turn your chili into just soup with a quarter ounce of beef So I got a chili at the drive-through wasn’t that hot kind of lukewarm that might be a Health, but that’s not why I’m given them one star.. I don’t think you could find a whole ounce of meat in this chili just beans, juice, onions, and cheese and lots and lots of broth. If this is what you ate every day, you’d be anemic and have an iron deficiency.
  • RR
    Raymond Rodriguez
    Nov 30, 2025
    1.0
    It really sucks it should be closed down very bad experience and I've gone to other ones never like this it was awful 😖
  • ME
    Ms.Trish Ebron
    Nov 30, 2025
    5.0
    Amazing customer service from Alvoro. He was very polite and friendly- the place was clean and I got my food quickly.
  • CC
    Claire Curtiss
    Nov 24, 2025
    1.0
    Honestly the worst Wendy's I have ever been to! They take forever, cold food ,poor customer service can't even say thank you or make eye contact. Charge for things one day and not the next and dont go by the actual rules of Wendy's. Messed up orders all the time and even if ur the ONLY car in the drive thru without fail you will wait a average of 10 min to get ur food !!! Overall horrible and we have given it multiple chances

Frequently Asked Questions About Wendy's

Is 028 Booneville Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's 891 Earl Rudder Freeway, Bryan, TX?

The drive-thru is open daily from 6:00 AM to 11:00 PM.