McDonald's

3.8
1561 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2930 E Hwy 21, Bryan, TX
77803, United States

Hours

Reviews

3.8
1,561 reviews
5 stars
674
4 stars
351
3 stars
247
2 stars
109
1 star
180

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Service Speed

Some reviews highlighted fast service, while others noted long wait times and poor handling of orders.

Cleanliness

Several customers praised the cleanliness of the restaurant, although there were some complaints about unsanitary conditions.

Customer Service

Feedback on customer service was mixed, with some praising friendly staff while others reported rudeness and lack of assistance.
  • TK
    Tyler Kennedy
    Jan 4, 2026
    1.0
    EDITING TO ADD: The “milkshake” was actually just plain ice cream in a cup, and it tasted like rotten milk. I also paid extra for extra lettuce and mayo and didn’t receive either of those, in fact received less than they would usually put on there. I understand having bad days but punishing people by messing up food they paid for just cause you didn’t want to make it?? Even tho that’s what you’re paid for, but okay. Ordered a strawberry milkshake with our food, the people at the second window giving us our drinks were loudly talking about how they didn’t want to make the shake, said to each other “you order it you make it” then had us pull into the curbside to wait for our food and shake. Got the food in about 3-5 mins and then waited another 15 minutes for the shake while three employees asked us what we were waiting for, finally the last guy who asked (the only one who seemed to care) got them to make the shake and brought out THIS attempt at a strawberry milkshake and said “they told me to have you try it and see if it’s okay because it doesn’t look like strawberry to me, I’m really sorry” at this point we were running late to our plans and sick of being treated like a nuisance and ignored over a medium milkshake so we took the vanilla shake and left
  • JM
    Joel Martinez
    Dec 28, 2025
    1.0
    Did not get our order right. tried to get our missing items was forgotten about and asked twice what we needed. 20 minutes later we are still waiting for our food. Worst service I have ever had.
  • LG
    Laci “MRS.GALLEGOS” Gallegos
    Dec 15, 2025
    5.0
    Their always fast, friendly, and efficient. You dont find all 3 anywhere.
  • SM
    Sherri Asst Mgr MurphyUSA
    Dec 15, 2025
    1.0
    Just made a call to ask about their menu, and I spoke with 4 different employees and then ask me to call back after lunch. So we were spending about 200.00 dollars for employees. Definitely will not be spending our money there.
  • CG
    Contina,LaShae Gilbert-Tindle
    Dec 10, 2025
    2.0
    Didn't get what I ordered.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Bryan, TX?

McDonald's in Bryan, TX is open 24 hours every day of the week, including all weekdays and weekends.

Does this McDonald's location offer delivery and pickup services?

Yes, this McDonald's offers delivery including same-day and no-contact delivery, as well as curbside pickup.