Subway

Reviews

• KG

  Khrystian Gonzales

  Dec 3, 2025
  1.0
  Due to the app not working, I called ahead to place an order. Brandy answered the phone, put me on hold, and left me there for the entire 10-minute drive. When I arrived, she was outside smoking and scrolling on her phone—not busy at all. She later walked back in through the front door after a trip to CVS. Because of this, I was late to lunch, and the whole situation was completely avoidable. She could have at least handed the phone off to another employee to take my order. The only positive was Jairo, who handled my frustration with real professionalism, apologized, and even comped my sandwich. He’s the one who should be managing the place—not the person putting customers on hold while running personal errands. And for the record, the majority of my Google reviews are quite positive. It takes a lot for me to post a negative review of a business.
• RC

  Robert Cotton

  Nov 9, 2025
  1.0
  The employee called the cops on me for calling her a racist! Rightfully so...
• SR

  Stephen Rutherford

  Nov 2, 2025
  1.0
  Two visits. The first visit, the manager on duty was scolding the teenage workers about a mess up and how their pay was being taken to cover for issues. The second, the same manager had no patience to help someone special needs, just continued to say we don’t have tome to help you, I was next in line, I’d have waited. Third, I accidentally ordered to this store (the subway app is god awful) with a pick up time of 1:45, I called to cancel as it was the wrong location (sitting inside the commerce location) at 1:30 the order was made and I was told they can’t do anything as it was made. So either way, a cold sandwich by the time of pick up ( I rebought my sandwich at the commerce location) they are quite a bit better at all avenues.

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