Subway

4.1
234 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Brownwood Subway® Restaurant at 1305 Austin Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1305 Austin Ave, Brownwood, TX
76801, United States

Hours

Reviews

4.1
234 reviews
5 stars
130
4 stars
60
3 stars
11
2 stars
12
1 star
21

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some employees displaying rudeness and lack of attentiveness, while others were friendly and efficient.

Food Quality

The food received mixed reviews; while many praised the freshness and taste, others experienced poorly made sandwiches and issues with food handling.

Cleanliness

The cleanliness of the establishment was noted positively by several customers, although some mentioned dirty tables during their visits.

Management Issues

Several reviews highlighted concerns about management, particularly regarding employee behavior and customer service.

Order Accuracy

Multiple customers experienced issues with order accuracy, particularly with online and call-in orders.
  • RC
    Robert Cotton
    Nov 9, 2025
    1.0
    The employee called the cops on me for calling her a racist! Rightfully so...
  • SR
    Stephen Rutherford
    Nov 2, 2025
    1.0
    Two visits. The first visit, the manager on duty was scolding the teenage workers about a mess up and how their pay was being taken to cover for issues. The second, the same manager had no patience to help someone special needs, just continued to say we don’t have tome to help you, I was next in line, I’d have waited. Third, I accidentally ordered to this store (the subway app is god awful) with a pick up time of 1:45, I called to cancel as it was the wrong location (sitting inside the commerce location) at 1:30 the order was made and I was told they can’t do anything as it was made. So either way, a cold sandwich by the time of pick up ( I rebought my sandwich at the commerce location) they are quite a bit better at all avenues.
  • SF
    Sammie French
    Sep 13, 2025
    1.0
    Very messy. Every time we go in to get food they make our sandwiches and they’re literally falling apart before you get to even eat any. When you are trying to talk to them they will not listen. When asked multiple Times to not pile everything in the center of sandwich they continued. Asked for light sauce they soaked it in mayo. Had to ask them to stop pulling my sandwich off the paper and they continued to. It’s honestly worth the drive across town.
  • SB
    stephanie Bean
    Nov 7, 2018
    5.0
    It was delicious 🤗🤗🤗🤗🤗

Frequently Asked Questions About Subway

Where is Subway in Brownwood located?

Subway is located at 1305 Austin Ave, Brownwood, TX 76801.

What are the operating hours of Subway at 1305 Austin Ave?

Subway is open every day from 9 AM to 10 PM.