Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Brownwood, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 211 W. Commerce for the ultimate SONIC experience!
Location
Hours
Reviews
3.9
826 reviews
5 stars
379
4 stars
195
3 stars
120
2 stars
32
1 star
100
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times and poor service, with many experiencing delays in receiving their orders and unresponsive staff.
Order Accuracy
A significant number of reviews mentioned incorrect orders, with customers noting that their requests were often not fulfilled as expected.
Food Quality
While some customers praised the food as delicious, others expressed disappointment with the quality and consistency, particularly with drinks and specific menu items.
Staff Attitude
Feedback varied on staff friendliness, with some customers highlighting positive interactions while others reported rudeness and unprofessional behavior.
- NSNancy SealeJan 2, 20261.0Whoever is now managing this location is letting their staff send drinks out with the girl putting pumps of syrup in their drinks at the window without stirring. She has the worst customer service. She looked offended when I asked her to mic the drink. After asking her to mix the drink and her not wanting to, she withheld our food. This use to be the best location and is now the worst.
- BCBarbra CraigDec 15, 20255.0Love the selection of drinks the service is great
- DDDanny DeVitoNov 25, 20251.0Ordered through the mobile app, got to the stall, then had to wait 15 minutes past the estimate for 2 drinks. Then, when the courier brought the drinks out, the slushie I ordered was almost fully melted, and he was very terse and impolite. I tipped you like 75% man what else I gotta do
- WBWilliam BensonNov 12, 20253.0ALWAYS CHECK YOUR ORDER... Love sonic food, but they have about a 75-80% accuracy rate. Never drive away without checking to verify what you are handed is what you ordered
- KHKC HNov 5, 20252.0Please, in some sense fix us a cheeseburger, meat and cheese and a hotdog just the hotdog buns and cheese and chili. Only I will pay in some sense if that was OK with you.