Business Details
About
Fast Food RestaurantIce Cream Shop
Details
- DeliveryNot available
- TakeoutAvailable
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.9
731 reviews
5 stars
353
4 stars
169
3 stars
89
2 stars
41
1 star
79
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some praising staff friendliness while others report rudeness and poor service.
Food Quality
Food quality is inconsistent, with complaints about cold, burnt, or incorrect orders, alongside some positive mentions of specific items.
Wait Times
Long wait times are a common issue, with many customers reporting delays of 20-45 minutes for their orders.
Cleanliness
Several reviews mention cleanliness issues, including dirty dining areas and unsanitary conditions.
Management Issues
There are concerns about management and staffing, with suggestions for better training and organization to improve overall service.
- JHJeff HOct 29, 20253.0Staff pleasant. Tacos were sitting in grease. Dude bun old and crumbly. Need to drain grease out of meat and check buns for freshness
- ARash rxspyOct 20, 20255.0Costumer service can make or break a restaurant. They did a great job especially Dom.
- FAFreddy AlvaradoOct 8, 20255.0Nice lady at the drive through.
- CDCherry DixonSep 22, 20251.0My son gets us out food to go and this time he ordered me a taco salad and they just put the taco salad 🥣 in and nothing I mean nothing I'm it and when he called they said well the cooks like to joke around , I am 75 years old and it's not a funny joke to me , when he went back and got another one it was horrible .I'm not a jokey kind of old lady .Next time I'll go in there myself and they WILL fix it right . Cherry Dixon
- ASAlex SalinazSep 20, 20251.0Worker rage baited me at the drive through
Frequently Asked Questions About Dairy Queen
What are the regular operating hours for Dairy Queen at 1620 Austin Ave, Brownwood?
Dairy Queen is open Monday to Thursday and Sunday from 7:00 AM to 9:00 PM, and on Friday and Saturday from 7:00 AM to 10:00 PM.
Does this Dairy Queen location serve breakfast?
Yes, Dairy Queen serves breakfast available during their operating hours.
Is there outdoor seating available at Dairy Queen on Austin Ave?
Yes, this Dairy Queen location offers outdoor seating for customers.
Can I place a takeout order at Dairy Queen in Brownwood?
Yes, takeout orders are available at this Dairy Queen location.
Does the Dairy Queen on Austin Ave have a drive-through service?
Yes, this location has a drive-through for convenient service.
Is the Dairy Queen location wheelchair accessible?
Yes, the entrance is wheelchair accessible to accommodate all customers.
Can I pay with a debit card at Dairy Queen in Brownwood?
Yes, debit cards are accepted at this Dairy Queen.
What nearby places can I visit before or after visiting Dairy Queen?
You might visit Vincent Street Park for outdoor activities or Emilio's Mexican Restaurant for a Tex-Mex meal nearby.
Are there any nearby fitness centers close to Dairy Queen in Brownwood?
Yes, AB Empowered Fitness and RYZE Fitness Center are nearby if you'd like to work out before or after your visit.
If I need banking services near Dairy Queen, where can I go?
First Central Credit Union is located nearby for your banking needs.