Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
I ordered on the app didn't receive my order or a refund
MC
Michel Camargo
Apr 5, 2026
1.0
I really didn't want to write this, but after the response I got on the phone when I talked to a manager (won't say her full name, but it begins with a "D"), I decided to...
On Easter Sunday morning, I placed an order for 4 Big Breakfast meals with Hotcakes and a breakfast biscuit. We picked up the order around 845am... about an hour and a half later, we start eating the meals at home, and we notice that one of the hotcakes in the Big Breakfast had a very clear bite mark, as if someone had taken a bite into the order we were just served.
Needless to say, we were shocked. I immediately called the restaurant to let them know... I wasn't sure if a) they'd given us a meal they'd given to someone else by mistake, b) they were re-using food that wasn't fully eaten or c) a disgruntled kitchen staff member took a bit out of the pancake. Regardless, I thought I would call the manager and let them know what had happened. I wasn't looking for credit, I wasn't looking to have the food replaced, I was just letting them know. I am a small business owner, and I would appreciate being made aware if something like this had happened at my business.
Well, I'll just leave it at "D's" response was one of not really caring about the situation, and offered to remake the order. Again, this was not about getting free food, it was about leadership doing something about it to try and determine what had happened. She showed no interest in caring that it had happened or even trying to figure out what had happened. For all I know, this was food that had been served to someone else and then re-packaged and served through the drive through. I don't know, but one thing was made clear, management clearly had no interest in this very obvious health-code violation.
JM
Josh G. Miranda
Mar 22, 2026
1.0
Waited for 3 mins, and never took my order!
🤦🏻
JJ
Javier Jaramillo
Mar 2, 2026
1.0
Worst customer service. Was the only customer at the register still took 10 minutes to get someone to help me get my order. They some how lost my order and refused to just make it again. Made me reorder and didn't honor the same price as app even though it was their fault.
SS
sup
Feb 24, 2026
1.0
I went to here for vacation and I saw one of your workers ceaser I believe the young man that works there spit on one of the tables. And when I tried to confront him about it he went "to use the bathroom" and didn't come back
What are the operating hours of McDonald's at 4484 E 14th St, Brownsville?
McDonald's is open from 5:00 AM to 11:00 PM Monday through Friday, 24 hours on Saturday, and 4:00 AM to 11:00 PM on Sunday.
Does this McDonald's location offer delivery service?
Yes, delivery is available 24/7 at this location with options like same-day delivery and no-contact delivery.
Is there a drive-thru available at this McDonald's? What are its hours?
Yes, there is a drive-thru open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, 5:00 AM to 4:00 AM on Friday, and 24 hours on Saturday.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services does McDonald's Brownsville provide?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
How can I order McDonald's online or via mobile apps?
You can order online at https://mcdonalds.smart.link/mjuu1ggdi or download the McDonald's App from the Apple App Store or Google Play Store.
Are there any nearby restaurants where I can eat after visiting this McDonald's?
Yes, nearby options include Karolina's Restaurant (Mexican and seafood), Laredo Taco Company (Mexican cuisine), and Gely's Cafe (Mexican and smoothie juice bar).
What convenience stores are located near this McDonald's for quick shopping?
Nearby convenience stores include Walgreens, Dona Paola, Exxon, and 7-Eleven, where you can find various essentials.
Where can I find financial services near McDonald's Brownsville?
You can visit Western Union for money transfer services, LibertyX Bitcoin ATM and Coin Cloud Bitcoin ATM for currency exchange, and IBC Bank nearby for banking needs.
What local attractions can I visit near McDonald's at 4484 E 14th St?
Bocachica Beach South Bay, a park and beach with sports and recreation venues, is nearby and a great place to visit before or after your meal.
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